Are restaurants really a “mugs game”?

Or are most hospitality businesses just missing the systems required to make money?

In this episode of the Profit Generator Podcast, Nathan sits down with hospitality consultant Steven Mulligan from Number Krunchers to unpack why so many cafés, pubs and restaurants struggle with profitability, even when they’re busy.

If you’re in hospitality (or thinking about opening a venue), this conversation could save you years of stress.

We cover:

• Why oversized menus destroy margins
• How overstocking quietly kills cash flow
• The truth about supplier negotiations
• Why front-of-house staff are salespeople (not just plate carriers)
• How to increase spend per head
• The importance of menu engineering
• Why business ownership is different from being a great chef
• How systems turn hospitality from chaos into profit

Hospitality moves fast.
Money comes in quickly and disappears just as fast.

The difference between struggling venues and profitable ones?

Clarity. Structure. Systems.

If you’re working insane hours and still wondering where the profit is going, this episode is for you.

Connect with Steven Mulligan (Number Krunchers):
https://numberkrunchers.com.au/

Need help with accounting, cash flow and building proper financial systems around your business?
Get in touch with NGR Accounting:
www.ngraccounting.com.au

Hospitality isn’t broken.
It’s just under-managed.

Watch now and start running a business, not a mugs game.

This podcast provides general information only and is not intended as personal financial advice. The information presented here does not take into account your individual financial situation, investment objectives, or particular needs. You should consult with a qualified financial advisor before making any financial decisions based on the information in this post. The author and website owner are not liable for any actions taken based on this general advice.

In this episode of The Profit Generator Show, I sit down with Mike Michalowicz (author of Profit First and The Money Habit) to break down what really separates winners from everyone else.

We unpack:

The “learning loop” that keeps entrepreneurs stuck

Why rejection is better than regret

The identity shift from technician to shareholder

Why fear can drive you, but meaning sustains you

How to stop preparing and start launching

If you’re a business owner who feels stuck, frustrated, or constantly “not ready yet”… this episode is for you.

📘 Check out Mike’s work:
MikeMotorbike.com
Search “Becoming Self-Made” on YouTube

If you want help implementing Profit First or building real financial foundations in your business, get in touch with us at NGR Accounting.

Stop preparing. Start building.

This podcast provides general information only and is not intended as personal financial advice. The information presented here does not take into account your individual financial situation, investment objectives, or particular needs. You should consult with a qualified financial advisor before making any financial decisions based on the information in this post. The author and website owner are not liable for any actions taken based on this general advice.

Your photos are doing more marketing than you think.

In this episode of The Profit Generator Show, Nathan Rigney sits down with photographer and marketer Sophie Brown (Sophie B Photography) to unpack why photography isn’t just a “nice-to-have” - it’s a core part of your marketing, branding, and sales strategy.

They explore why so many businesses invest heavily in websites, ads, and content, only to undermine it all with poor-quality visuals - and how authentic, professional imagery builds trust faster than any sales pitch.

You’ll learn:

Why photography is a foundation of marketing, not a finishing touch

The real difference between “having a good camera” and knowing how to use it

When phone photography works - and when it absolutely doesn’t

Why being real beats polished in 2026

How showing behind the scenes builds credibility and connection

The hidden cost of cheap or inconsistent visuals

This conversation is especially relevant for business owners who want their brand to look credible, human, and aligned with the value they actually deliver.

If you’ve ever said:

“I hate being on camera”

“Photos aren’t that important”

“We’ll fix that later”

This episode will challenge the way you think about visibility and trust.

Connect with Sophie B:
Sophie B Photography
https://www.sophieb.com.au

Need help stepping back and looking at your business strategy, cash flow, or whether your marketing spend is actually delivering a return?
Get in touch with Nathan and the NGR Accounting team.

This podcast provides general information only and is not intended as personal financial advice. The information presented here does not take into account your individual financial situation, investment objectives, or particular needs. You should consult with a qualified financial advisor before making any financial decisions based on the information in this post. The author and website owner are not liable for any actions taken based on this general advice.

If the money you’re spending on marketing isn’t coming back to the business, it’s not working.

In this episode, Nathan Rigney sits down with marketing strategist Melissa J. Scott from Divine Creative Agency, to cut through the hype and talk about what actually drives results in marketing - and why so many businesses feel burned after spending thousands on ads, content, and “the next big thing”.

We cover:

• Why marketing without strategy fails
• The biggest mistakes business owners make with ads and content
• Why connection still beats clever tactics and AI
• How to think about marketing as an investment, not an expense

If you’ve ever wondered why your marketing isn’t delivering a return, this conversation will help you rethink how you approach it.

👉 Want help reviewing your business strategy and numbers?
Get in touch with Nathan at www.ngraccounting.com.au
Or Melissa at www.divinecreative.com.au

This podcast provides general information only and is not intended as personal financial advice. The information presented here does not take into account your individual financial situation, investment objectives, or particular needs. You should consult with a qualified financial advisor before making any financial decisions based on the information in this post. The author and website owner are not liable for any actions taken based on this general advice.

Hiring shouldn’t feel like a gamble - but for many business owners, it does.

In this episode, Nathan Rigney (The Profit Generator) sits down with Bill Corbett, Talent Acquisition Lead for Australia & New Zealand at Stanley Black & Decker, to break down what actually goes wrong in hiring - and how to fix it.

This is a straight-talking conversation about:

• Why most businesses hire backwards
• Recruitment vs talent acquisition (and why it matters)
• Hiring junior vs experienced staff - the real trade-offs
• Why reference checks often tell you nothing
• When paying a recruiter actually makes sense
• How to think about hiring as an investment, not a cost

If you’re a business owner planning to hire in 2026 - or you’re tired of bad hiring decisions - this episode will change how you think about building a team.

👉 Listen now and learn how to hire with clarity, confidence, and purpose.

This podcast provides general information only and is not intended as personal financial advice. The information presented here does not take into account your individual financial situation, investment objectives, or particular needs. You should consult with a qualified financial advisor before making any financial decisions based on the information in this post. The author and website owner are not liable for any actions taken based on this general advice.

If you’ve ever worked or lived in the United States — or plan to one day — there’s something you really need to know:
The U.S. tax system follows you everywhere.

In my latest podcast, I sat down with Jason Stoch, Managing Director at Uptrend Advisory, who specialises in helping Australians in the U.S. (and Americans in Australia) stay compliant and avoid painful surprises.

We dive into:
✅ Why Americans must file U.S. tax returns, even when living overseas
✅ How double taxation works (and how to avoid it)
✅ The difference between superannuation and 401(k)s
✅ Why “ignoring it” can cost you thousands

Whether you’re an expat, investor, or business owner with U.S. ties, this episode is a must-watch.

🎧 Listen or read the full blog here: https://ngraccounting.com.au/expat-taxes-exposed/

💼 Need expert help? Contact Jason at www.uptrendadvisory.com

💬 Or reach out to me and the team at NGR Accounting if you’d like to talk about your own structure or tax position.

Let’s keep you compliant — and confident — wherever in the world your business takes you.

This podcast provides general information only and is not intended as personal financial advice. The information presented here does not take into account your individual financial situation, investment objectives, or particular needs. You should consult with a qualified financial advisor before making any financial decisions based on the information in this post. The author and website owner are not liable for any actions taken based on this general advice.

🚀 I’ve just come back from Xerocon 2025, Xero’s flagship conference, and I’m buzzing with fresh ideas to help small business owners thrive.

In this episode, I share:

• The big announcements from Xero, including AI tools and Syft analytics
• How the Xero app ecosystem (like Ignition) is changing the way we do business
• Why networking with other accountants and bookkeepers makes YOU the winner
• My personal lessons as a business owner and leader

Xerocon isn’t just about software – it’s about helping you predict the future of your business, not just report on the past.

👉 Read the full blog here: https://ngraccounting.com.au/xerocon-2025

If you’re ready to take your Xero setup (and your business) to the next level, let’s talk.

#Xero #Xerocon2025 #SmallBusiness #Accounting #ProfitFirst

This podcast provides general information only and is not intended as personal financial advice. The information presented here does not take into account your individual financial situation, investment objectives, or particular needs. You should consult with a qualified financial advisor before making any financial decisions based on the information in this post. The author and website owner are not liable for any actions taken based on this general advice.

Meet Belinda, or as we like to call her, “The Gatekeeper.” Since joining NGR Accounting back in 2018, Belinda has been at the heart of our business, keeping things running smoothly, supporting our clients, and building the culture we’re so proud of.

In this episode, I sit down with Belinda to talk about her journey from admin support to now stepping into her new role as a tax preparer.

We chat about:
- Why delegation is key if you want your business to grow
- How culture shapes everything in a workplace
- The importance of attitude vs. skills when building a team
- Belinda’s evolution into her new role and why learning never stops

This isn’t just about celebrating Belinda (though she deserves it!), It’s about the lessons every business owner can take away about growth, people, and building a team you can actually rely on.

👉 Read the full blog here: https://ngraccounting.com.au/growth-culture-and-letting-go/

👉 Take control of your cash flow – download our free guide here: https://ngraccounting.com.au/cashflowguide/

This podcast provides general information only and is not intended as personal financial advice. The information presented here does not take into account your individual financial situation, investment objectives, or particular needs. You should consult with a qualified financial advisor before making any financial decisions based on the information in this post. The author and website owner are not liable for any actions taken based on this general advice.