Melissa Hiatt shares her life and career journey, where she discovered a passion for emotional health and organizational systems. Initially pursuing a career in singing, Melissa's path shifted when she met her husband Tim, and found a new calling in supporting individuals and organizations through emotional challenges. Drawing on her background in student services and systems thinking, she emphasizes understanding organizational systems rather than trying to fix individuals alone, advocating for psychological safety and non-violent communication. Melissa underscores the value of making decisions that consider the impact on the entire system while balancing personal needs. She shares practical tools for navigating difficult conversations with courage and empathy, reflecting on her own journey of self-awareness and therapy. By embracing both strengths and vulnerabilities, Melissa encourages listeners to foster environments where emotional health and clarity thrive, ultimately building stronger, more empathetic communities and workplaces. Learn more about your ad choices. Visit megaphone.fm/adchoices