Showing results by narrator "Eliza Foss" in All Categories

Peter Armstrong and Hank Colfax are best friends, but their lives couldn’t be more different. Peter, the local pastor who is dedicated to his community, spending time visiting the flock, attending meetings, and, with the holiday season approaching, preparing for the Christmas service and live nativity. As a bartender, Hank serves a much different customer base at his family-owned tavern, including a handful of lonely regulars and the local biker gang. When Peter scoffs that Hank has it easy compared to him, the two decide to switch jobs until Christmas Eve.

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance - for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship. In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function. That means weaving service tightly into every core decision your company makes.

Drawing on decades of experience in treating fibromyalgia, Mayo Clinic Guide to Fibromyalgia offers research-supported, practical strategies that can help anyone with fibromyalgia live their best life now. From personal stories of people living with fibromyalgia to the compassionate expertise of its medical editors, this book seeks to first connect with people who have fibromyalgia in a way that they may not have experienced from loved ones and even doctors.

Charles and Lizzie Peterson love puppies. Their family fosters these young dogs, giving them love and proper care, until they can find the perfect forever home. Trixie loves playing dress up, and this gives Lizzie a brilliant idea. Halloween is just around the corner, and she plans a costume contest for the dogs at the shelter.

No one could ask for a better present than a collection of Connie Willis Christmas tales. These are amazing stories, representing all the best of the Connie Willis experience: true Christmas gifts to her many fans. They are full of humor, absurdity, human foibles, tragedy, joy, and hope. They both send up and embrace many of the best Christmas traditions, such as the Christmas newsletter, Secret Santas, office parties, holiday pageants, and Christmas dinners (both elaborate and spare).

New York Times best-selling author Allison Brennan introduces an irrepressible heroine in her pulse-pounding new thriller Notorious, which Lisa Gardner says is, "Guaranteed to keep you up late at night."Maxine Revere has dedicated her life to investigating murders that the police have long since given up any hope of solving.

How ordinary Americans suffer when the rich and powerful use tax doges or break the law to get richer and more powerful - and how we can stop it. There is an elite crime spree happening in America, and the privileged perps are getting away with it. Selling loose cigarettes on a city sidewalk can lead to a choke-hold arrest, and death, if you are not among the top one percent.

Wellness entrepreneur Chrisanna Northrup and renowned American sociologists Pepper Schwartz and James Witte deliver a work based on the most extensive survey of romantic relationships ever taken. A definitive resource, The Normal Bar shows how couples can achieve satisfaction when it comes to sex, affection, communication, and financial cooperation.

Julia Cameron has transformed the creative lives of millions, showing them that creativity is their uniquely human birthright. But long before the tools of The Artist’s Way changed the conversation around creativity, Julia developed and used them in her own life. Floor Sample is the story behind an artistic life—detailing Julia's years in New York, her time as a writer for Rolling Stone, her turbulent marriage to Martin Scorsese, and her painful struggle with alcohol, which ultimately led her to recovery and the methods that would form the backbone of The Artist’s Way.

In This Is All a Dream We Dreamed, two of the most well-respected chroniclers of the Dead, Blair Jackson and David Gans, reveal the band's story through the words of its members, their creative collaborators and peers, and a number of diverse fans, stitching together a multitude of voices into a seamless oral tapestry. Capturing the ebullient spirit at the group's core, Jackson and Gans weave together a musical saga that examines the music and subculture that developed into its own economy, touching fans from all walks of life.

Carrie Bradshaw’s pairing of a tutu with a tank top is one of the most iconic outfits ever seen on television—and a look that turned avant-garde New York designer and stylist Patricia Field into a household name. But before she was crowned the fairy godmother of haute couture, Field was the owner of the longtime East Village emporium Pat Field, a haven for drag queens, club kids, starving artists, NYU freshmen, and creative visionaries alike.

Should we even expect to be fulfilled and happy at work? Yes, we should, says Annie McKee, coauthor of the best-selling Primal Leadership. In her new transformative book, she makes the most compelling case yet that happiness - and the full engagement that comes with it - is more important than ever in today's workplace, and she sheds new light on the powerful relationship of happiness to individual, team, and organizational success.

The morning after Irene says goodnight to her old journalist friend O'Connor, he is killed suddenly upon opening a letter bomb. As the smoke clears, a devastated Irene determines to find the mail-bomber by tracing threads of an unsolved crime from 1955 - the same cold case O'Connor had been obsessed with.

He runs his own business and coaches Little League. She drives a minivan, and she'd be lost without her trusty BlackBerry. They go on date nights. Their kids attend public schools, play sports, and take music lessons. They live in a roomy house in the 'burbs. They're about as mainstream as families come. They're also polygamists. The Dargers move the conversation away from child brides, Warren Jeffs, and the FLDS to more mainstream polygamists who willingly enter into plural relationships as adults.

Teenaged Internet bully Ivy Lake fell off a cliff, and few people cared...except her mentally challenged 18-year-old stepbrother, Tommy. He loved her in spite of her cruelty. He's distraught and doesn't understand why his blended family is falling apart. After a year, the police still have no answers: Ivy could have jumped, she could have been pushed, or it could have been an accident. With too many suspects and not enough evidence, the investigation has grown cold.

Charles and Lizzie Peterson love puppies. They want a puppy of their own more than just about anything. They know dogs are a lot of work. But their mom still doesn't think their family is ready for a puppy. Then, Goldie arrives. She is a sweet golden retriever that needs a home. Goldie is very young. She doesn't know how to be a good puppy yet. Will Charles and Lizzie be able to help her?

An audacious and accessible guide to feminist philosophy - its origins, its key ideas, and its latest directions. Think Like a Feminist is an irreverent yet rigorous primer that unpacks more than 200 years of feminist thought.

Insatiable is an astonishingly moving story of four teenage girls whose shame, fear and confusion compel them to binge, purge and refuse to eat in misguided attempts to feel safe and in control of their lives.

Lizzie knows that this Australian Shepherd pup is special the moment he sees those blue eyes! Ozzie loves to run and bark—but he needs a job to keep him busy. What kind of home will be best for such a bundle of energy?

Sometimes the past is best left buried. Meredith King longs for escape. Life in Deer Run is stifling, the Amish town too small for a modern woman staying just to care for her ailing mother. When a friend enlists her help in clearing the name of an Amish boy whose decades-old death is still shrouded in mystery, she welcomes the distraction. But when a ghost from her own past reappears, there is suddenly a lot more at stake.