Human Work

In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Daugherty and Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them.

From the pioneers of the management strategy that's transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplace—and seize a competitive edge, increase profitability, and drive business momentum.

Jamie Merisotis, author of the award-winning 2016 book America Needs Talent, argues that people will coexist with smart machines by learning, earning, and serving others over their lifetimes. But Merisotis asserts large-scale change is necessary to develop and hone the knowledge, skills, and abilities that render us uniquely human. These qualities include compassion, critical thinking, ethical reasoning, and interpersonal communication.

With the rapid development of artificial intelligence and labor-saving technologies like self-checkouts and automated factories, the future of work has never been more uncertain, and even jobs requiring high levels of human interaction are no longer safe. The Last Human Job explores the human connections that underlie our work, arguing that what people do for each other in these settings is valuable and worth preserving.

Going beyond the how and why of burnout, a former tenured professor combines academic methods and first-person experience to propose new ways for resisting our cultural obsession with work and transforming our vision of human flourishing.

Business is on the cusp of an inevitable and profound transformation. The tools of tomorrow will amplify human potential, from collaborating in virtual spaces through digital avatars, to managing transactions transparently on the blockchain. Those who embrace these technologies—and the manner in which people want to work—will unleash unprecedented levels of productivity and innovation. Conversely, those who remain tethered to outdated work patterns risk losing out on the best talent, and even becoming obsolete.

In Garden City, popular pastor and speaker John Mark Comer gives a surprisingly countercultural take on the typical "spiritual" answer of the church. Comer explores Scripture to discover God's original intent for how we are meant to spend our time, reshaping how you view and do your work, rest, and life.

There is a large body of shared knowledge between the study of Organizational Behaviour and Human Resource Management but despite the crossover, they are often treated as very distinct disciplines. Written by a team of experts across both fields, Organizational Behaviour bridges the gap between OB and HRM, with an emphasis on inter-cultural and cross-cultural perspectives of organizational development, talent management, and leadership

Hidden beneath the surface of the internet, a new, stark reality is looming - one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri team up to unveil how services delivered by companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast, invisible human labor force. These people doing "ghost work" make the internet seem smart. An estimated 8 percent of Americans have worked at least once in this "ghost economy".

One of the most important reasons people today choose to stay—or leave—a job is the culture of the company. As people become more socially conscious; focus more on wellness, self-care, and work-life balance; and seek jobs where they feel a real connection, it’s more important than ever to think about the elements of a job between the work itself. But how do you create a culture that people enjoy while staying productive and successful? In Happy at Work, you’ll first learn a bit more about why a happy workplace is so important and how it can benefit both employees and the company as a whole.

This anthology of interdisciplinary writings looks at the integration of mind, body, and spirit as it plays out in the workplace—whether in birth coaching, teaching parents, assisting the terminally ill, or working in the military, the classroom, or the corporation. These essays reveal what gets in the way of our humanity in the work world and how to rediscover that humanity.

After speaking out about how weak and insecure men control women in relationships in 2009 on several globally televised shows, Tony Gaskins launched his career as a life coach and relationship counselor. Since then, Gaskins, has become one of America’s foremost experts on love and relationships. Drawing inspiration from the Bible and from his own personal failures and successes, Gaskins offers a framework for how to recognize the right person to settle down with, how to set standards that promote loving relationships, and more.

This book predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others to work as they did in the 20th century.

The human brain is an impossibly complex and delicate instrument—capable of extraordinary calculations, abundant creativity, and linguistic dexterity. But the brain is not just the most brilliant of evolutionary wonders. It's also one of the most bizarre. This book shows a whole other side of how brains work—from the patient who is afraid to take a shower because she fears her body will slip down the drain to a man who is convinced he is a cat and a woman who compulsively snacks on cigarette ashes.

Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now - in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on?

By 2030, the world will be short of approximately 15 million health workers - a fifth of the workforce needed to keep healthcare systems going. Global healthcare leader and award-winning author, Dr. Mark Britnell, uses his unique insights from advising governments, executives, and clinicians in more than 70 countries to present solutions to this impending crisis.

Our work lives revolve around effective communication. It is essential for cultivating trust and team collaboration, as well as strengthening our motivation and wellbeing at work. And with teams experiencing more anxiety, stress, and burnout than ever before, strong communication skills have never been more essential. The key to this clear and effective communication begins with understanding our own personal communication styles.

As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business leaders and executives to build successful organizations that honor relationships. Featuring case studies from top brands such as, Lyft, Starbucks, Mogul, and SoulCycle, to name a few, Bring Your Human to Work distills the key practices of the most human companies into applicable advice that any business leader can use to build a “human workplace”.

In her early twenties, Charlotte Shane quit her women’s studies graduate program to devote herself to sex work because it was a way to devote herself to men. Her lifelong curiosity about male lust, love, selfishness, and social capital dovetailed with her own insatiable desire for intimacy to sustain a long career in escorting, with unexpectedly poignant results. Shane uses her personal and professional history to examine how men and women struggle in their attempts at romantic and sexual bonding, no matter how true their intentions.

Complete with case studies and exercises, An Authentic Human's Guide to Finding Meaningful Work is here to help you find your own unique path forward. Since no one else has the same upbringing, values, experience, talents, hopes, and dreams, this guide won't tell you what you "should" do, but instead encourage you to look at your options deeply and differently.