Volunteer Management

For many nonprofit organizations, volunteers have served a vital purpose in roles ranging from administrative to facility management. With an aging population and the reality of baby boomers entering the next phase of their lives, new ways of recruiting these mature, skilled individuals as volunteers are emerging. Through his research, Dr. Jesse Bolinger presents a compelling case for how their past work experience, educational background, and mental health can play a significant role and be a tool for retaining them in areas that best suit these three basic elements.

When customers are truly thrilled about their experience with your product or service, they can become outspoken "evangelists" for your company. This group of satisfied believers can be converted into a potent marketing force to grow your universe of customers.