Emily McKeon
AUTHOR

Emily McKeon

Business & Careers
Tap the gear icon above to manage new release emails.
Emily McKeon is a communication director at Microsoft, specializing in global strategic business and executive communications. With a wealth of experience in customer support, global diversity and inclusion, and employee engagement, Emily is dedicated to enhancing employee experiences and driving value for the Customer Service and Support business. Author of “The AI Revolution in Customer Service and Support,” which focuses on the transformative impact of AI on customer service, offering insights and strategies for leveraging AI to enhance customer and employee experiences and operational efficiency. Emily’s deep knowledge and passion for innovation make her a leading voice in the field. Find more information on airevolutionbook.
Read more Read less

The Best Fiction Podcasts for Listeners Who Love a Good Story

You can’t beat a good story. Luckily, humans are great at storytelling, and the best fiction podcasts are all the proof that the modern listener requires. Get the popcorn ready; it’s storytime.

Featured Article: The Best Fiction Podcasts for Listeners Who Love a Good Story

Best Sellers

Product list
  • The AI Revolution in Customer Service and Support cover art

    Price: $31.27 or 1 Credit

    Sale price: $31.27 or 1 Credit

    Try for $0.00