Roy Barnes
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Roy Barnes

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Roy Barnes is one of the leading authorities on building, designing and measuring Customer Experience. Close to twenty-five years at Marriott International running hotels, including as a member of Marriott's #1 ranked hotel for Customer Engagement for two years in a row, Roy has held nearly every job you can hold in the hospitality business. In the last 10 years, Roy has been on the road with dozens of Fortune 500 companies putting a simple, practical and results-proven process of building Customer Experience in place.
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The Best Fiction Podcasts for Listeners Who Love a Good Story

You can’t beat a good story. Luckily, humans are great at storytelling, and the best fiction podcasts are all the proof that the modern listener requires. Get the popcorn ready; it’s storytime.

Featured Article: The Best Fiction Podcasts for Listeners Who Love a Good Story

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