It’s the busiest season of the year, and Forest Manor Hotel is quite literally falling apart. So when Izzy and Lucas are given the same shift on the hotel’s front desk, they have no choice but to put their differences aside and see it through. The hotel won't stay afloat beyond Christmas without some sort of miracle. But when Izzy returns a guest’s lost wedding ring, the reward convinces management that this might be the way to fix everything. With four rings still sitting in the lost & found, the race is on for Izzy and Lucas to save their beloved hotel—and their jobs.

Ever since a car accident tore her family apart, Holly has been part of a lonely-hearts holiday letter–writing club. Each December, she writes to a stranger who is also spending Christmas alone, and receives a letter from another lonely person in return. Usually, the letters go unanswered. That’s the point—the letters are anonymous, and the senders write whatever is in their heart. But this year, the letter Holly receives is different; not only is the letter full of a grief she knows all too well, but its writer, Emma, mentions a place that Holly has visited.

Spending her thirtieth birthday alone is not what dating columnist Cleo Wilder wanted, but she plans a solo retreat―at the insistence of her boss―in the name of re-energizing herself and adding a new perspective to her column. The remote Irish island she’s booked is a far cry from London, but at least it’s a chance to hunker down in a luxury cabin and indulge in some self-care while she figures out the next steps in her love life and her career.

When Roisin and Joe join their friends for a weekend at a country house, it’s a triple celebration—a birthday, an engagement, and the launch of Joe’s shiny new TV show. But as the weekend unfolds, tensions come to light in the group and Roisin begins to question her own relationship. And as they watch the first episode of Joe’s drama, she realizes that the private things she told him—which should have stayed between them—are right there on the screen.

Sasha has had it. She cannot bring herself to respond to another inane, “urgent” email or participate in the corporate employee joyfulness program. She hasn’t seen her friends in months. Sex? Seems like a lot of effort. Even cooking dinner takes far too much planning. Sasha has hit a wall. Armed with good intentions to drink kale smoothies, try yoga, and find peace, she heads to the seaside resort she loved as a child. But it’s the off season, the hotel is in a dilapidated shambles, and she has to share the beach with the only other occupant: a grumpy guy named Finn.

Lucy Young is twenty-six and tired. Tired of fetching coffees for senior TV producers, sick of going on disastrous dates, and done with living in a damp flat with roommates who never buy toilet paper. After another disappointing date, Lucy stumbles upon a wishing machine. Pushing a coin into the slot, Lucy closes her eyes and wishes with all her might: Please, let me skip to the good part of my life.

Zoey Andrews lives and breathes Christmas. She loves everything about the season, and after years of directing countless holiday movies, she certainly knows her way around a festive tale. So, when she finally gets the chance to bring her own script to life, she isn't about to let anything, or anyone, stand in her way—not even the stupidly sexy, utterly frustrating plaid-clad tree farmer Benoît Deschamps. Moonlighting as mayor of Chelsea—the cozy Quebec hamlet at the center of Zoey's screenplay—Ben maddeningly refuses to grant her a film permit in his enchanting town.

Melody Gallard may be the daughter of music royalty, but her world is far from glamorous. She spends her days restoring old books and avoiding the limelight (one awkward tabloid photo was enough, thanks). But when a producer offers her a lot of money to reunite her mother’s band on live tv, Mel begins to wonder if it’s time to rattle the cage, shake up her quiet life…and see him again. The only other person who could wrangle the rock and roll divas.

When L.A.-based real estate developer Bella Ross arrives in the sleepy mountain town of Maple Falls, she has one mission: to acquire the local failing Christmas shop, Always Noelle, securing the promotion of her dreams. Nothing can get in her way. Except the shop owner’s stubborn grandson, Jesse Harrison. Both refuse to budge, until an unlikely wager is struck: Bella and Jesse will compete in the Maple Falls Holiday Games, an annual tradition of eccentric feats of strength and skills. Winner decides the selling price.

Lydia and Freddie. Freddie and Lydia. They’d been together for more than a decade and Lydia thought their love was indestructible. But she was wrong. On Lydia’s 28th birthday, Freddie died in a car accident. So now it’s just Lydia, and all she wants is to hide indoors and sob until her eyes fall out. But Lydia knows that Freddie would want her to try to live fully, happily, even without him. So, enlisting the help of his best friend, Jonah, and her sister, Elle, she takes her first tentative steps into the world, open to life - and perhaps even love - again.

Every December, Josie posts a letter from her home in London to the parents she lost on Christmas night many years ago. Each year, she writes the same three words: Missing you, always. But this year, her annual trip to the postbox is knocked off course by a bicycle collision with a handsome stranger - a stranger who will change the course of Josie's life.

Laurie is sure love at first sight doesn't exist anywhere but the movies. But then, through a misted-up bus window one snowy December day, she sees a man who she knows instantly is the one. Their eyes meet, there's a moment of pure magic...and then her bus drives away. Certain they're fated to find each other again, Laurie spends a year scanning every bus stop and cafe in London for him. But she doesn't find him, not when it matters anyway. Instead they "reunite" at a Christmas party, when her best friend, Sarah, giddily introduces her new boyfriend: the man from the bus.

When Sadie and Max are selected as contestants on the famed reality singing show Starmaker, each thinks they’ve finally gotten their big Nashville break. But then they’re paired up for duet week and stun the world with their romantic onstage chemistry. With fans going wild for #Saxie the network demands that they remain a duo on and offstage, or exit the competition. Faking a relationship until their final performance in the Starmaker holiday special shouldn't be too hard, except for one small problem—Sadie and Max can’t stand each other.

Laid off from her department store job, Carmen has perilously little cash and few options. The prospect of spending Christmas with her perfect sister Sofia, in Sofia’s perfect house with her perfect children and her perfectly ordered yuppie life, does not appeal. Frankly, Sofia doesn’t exactly want her prickly sister Carmen there, either. But Sofia has yet another baby on the way, a mother desperate to see her daughters get along, and a client who needs help revitalizing his shabby old bookshop. So Carmen moves in and takes the job.

Molly and Andrew are just trying to get home to Ireland for the holidays when a freak snowstorm grounds their flight. As the snow falls over the city and over the heads of two friends who are sure they’re not meant to be together, the universe might just have a plan of its own.