Crimes of a Missed Demeanor
The Delicate Art of Effective Customer Service
Échec de l'ajout au panier.
Veuillez réessayer plus tard
Échec de l'ajout à la liste d'envies.
Veuillez réessayer plus tard
Échec de la suppression de la liste d’envies.
Veuillez réessayer plus tard
Échec du suivi du balado
Ne plus suivre le balado a échoué
Choisissez 1 livre audio par mois dans notre incomparable catalogue.
Écoutez à volonté des milliers de livres audio, de livres originaux et de balados.
L'abonnement Premium Plus se renouvelle automatiquement au tarif de 14,95 $/mois + taxes applicables après 30 jours. Annulation possible à tout moment.
Crimes of a Missed Demeanor
Narrateur(s):
Josh Soule
Acheter pour 4,95 $
-
Narrateur(s):
-
Josh Soule
-
Auteur(s):
-
Josh Soule
À propos de cet audio
"Can I help you?"
"Thanks, have a good day."
Basic customer service skills have been in place for many years, but are the things you're saying and doing actually hurting your business? Best-selling author and MBA graduate Josh Soule shares new and improved customer service techniques that will make your career a success. This short but powerful workbook covers everything from how to make your customer interactions personal to how to deal with conflict in the workplace, how to stand up to verbal abuse from a customer, money-saving strategies, and more.
By the end of this book, you will make a plan of your own on how to revamp your customer service skills. Don't delay on this powerful tool for your career!
©2020 Josh Soule (P)2021 Josh Soule
Pas encore de commentaire