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See how this week's HOA Board Hero, Sue York, applies the Policy Governance Model to guide her community effectively.
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Ever wonder how some HOA boards achieve remarkable success and navigate challenges with ease? In this episode, we feature Sue York, a dedicated board member with over 24 years of service in the Ewa by Gentry community association, overseeing 9,000 units with a $4.5 million annual budget. Sue shares insights on using the Carver Policy Governance Model, a framework that allows the board to set clear policies while empowering the executive director to handle daily operations within the budget.

Chapters:

00:00 Living With the Cultures of HOA Communities
01:13 Introduction to HOA Board Hero Sue York
02:55 What Motivated Sue to Join the HOA Board
04:15 What Keeps Sue Motivated to Stay Involved in Her Association
05:35 The Special Talents Sue Brings to Her HOA Board
06:16 Sue’s Current Board Structure
08:22 Carver's Policy Governance Model
11:43 Ad Break - OurFiPhO
12:14 Sue’s Feelings on Her HOA’s Operations
14:25 Sue’s Favorite & Least Favorite Parts About Her HOA Board
17:13 Sue’s Experience With HOA Board Meetings
21:23 Sue’s Biggest Challenges While Serving Her HOA
25:24 Sue’s Experience Being a Guidance Counselor & How That Has Helped Her HOA
28:03 Getting People in the Policy Governance State of Mind

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

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Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
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