• 111. How empathy and AI are redefining insights at Microsoft

  • Jan 8 2025
  • Durée: 34 min
  • Podcast

111. How empathy and AI are redefining insights at Microsoft

  • Résumé

  • In this week’s episode Jess is joined by Kajoli Tankha, Senior Director of Consumer Marketing Insights at Microsoft and they discuss how storytelling can unlock deeper consumer connections, why balancing AI optimism with skepticism is essential for transformative insights, and the secrets behind collaborative problem-solving in global organizations.

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