In this Benefits Like a Boss episode, you’ll hear from Kathleen Callaghan, VP of Content and Training, and Natasha Orozco, VP of Client Experience. Along with host Lesley Brown Albright, Director of Business Development, they explore how better health benefits lead not only to a better society but a better economy.

As leaders in service and education, Kathleen and Natasha are on the front lines of simplifying the headache of health insurance. “We can’t change the whole industry, we’re one company…but we can help fill some of those bigger gaps, mainly around helping people access quality and affordable healthcare,” said Kathleen.

Much of that access relies on what Kathleen describes as the “click.” When the ins and outs of the health plan finally click for a member, it comes from two things—understanding and interest. So, Kathleen’s challenge is crafting content that helps engage members to ask questions and find answers.

Kathleen and Natasha see themselves as partners in delivering the best member experience. “We’re always looking to make things easier and better for the member,” said Natasha. “We think about how this will impact the member, not the bottom line.”

Natasha’s leadership legacy is to be the “insurance for the people.” She comes to work every day excited to make a profound impact by providing comfort in tough moments. The empathy in each employee sets Nonstop apart as so much more than an insurance company.

Kathleen, Natasha, and Lesley are filled with pride in the work they do, and the company they do the work for. As our host says, “It feels good to be doing some good work in a broken system.”

To learn more about Nonstop Health: nonstophealth.com

Show edited by: Tim Pogo timpogo@timpogo.com

"A mother came up to us during an open enrollment meeting saying, ‘If this program is actually what you say it is, I'll be able to get tubes for my son's ears right now. He's deaf.’ This steels us for the hard days." — David Sloves, CEO

…Yeah, you might want a box of tissues close by for this episode.

It’s no secret that Nonstop Administration and Insurance Services, Inc. was built to break down barriers that inhibit equitable, affordable, and high-quality healthcare access. The past 12 years of success in the industry have demonstrated our ability to drive down the cost of healthcare for employees nationwide.

The Nonstop difference is even more palpable when you hear it directly from those who created and championed it. Join us for the interview of David Sloves, CEO, and Kristin Donahue, CGO, as they recount why Nonstop was formed, how our shift to partnering with brokers has catapulted our vision forward, and the impact of Nonstop Health® on members and their families.

“We've never shied away from our mission. We believe people should be able to access care when they need it and not have to make hard financial trade-offs,” says Donahue.

These two leaders have worked closely together to disrupt the health insurance status quo since the early days of Nonstop. They have seen enormous growth in broker partners and their wins, positive client feedback, heartwarming stories from members, and fulfilled Nonstop employees.

There’s a reason 80% of the leadership team has been with Nonstop for over 10 years. David describes it as “a feeling, not intellectual, but a gut-level emotional thing."

Listen to the podcast episode now to get all the feels.

To learn more about Nonstop Health: nonstophealth.com

Show edited by: Tim Pogo timpogo@timpogo.com

The latest episode of our Benefits Like a Boss podcast may be just what you need to get out of your comfort zone. Extraordinary organizational leader and guest Cheryl Petersen Pine returns to answer the question: What does it take to make meaningful change?

Cheryl’s expertise will help you kickstart any type of organizational change. In this episode, learn to:

• Recognize valuable opportunities
• Get employees on board
• Improve how you lead change initiatives
• Drive meaningful, impactful results within your organization

Don’t miss out on this inspiring conversation!

Check out our recorded webinar for more tips on leading through change. https://bit.ly/44e00Cp

Contact Cheryl Petersen Pine:
Email: cheryl@cherylpine.com
Instagram: @cheryl_petersen_pine
LinkedIn: linkedin.com/in/petersencheryl

Show edited by: Tim Pogo timpogo@timpogo.com

To learn more about Nonstop Health: nonstophealth.com