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“Generational differences can impact workplace dynamics” - Amy Wartham

In this episode, we welcome Amy Wartham. We dive into the critical role of soft skills in both personal and professional contexts. There are a few soft skills that are brought to the table and that is the importance of emotional intelligence, effective communication and active listening. Additionally, there’s discussion surrounding the impact of generational differences on workplace dynamics and the need for open-mindedness.

In this episode, listen for:

• Building Relationships Through Soft Skills: Sometimes just stepping away from yourself and you don't always have to be the main character in your story.
• Assessing and Addressing Workforce Needs: People need to have an open mind. It's one of those things where you take the best of both and come up with something phenomenal that's way better than what either of us would have done.
• Engaging Adult Learners with Soft Skills Focus: Biggest challenge in teaching soft skills to professionals.

Soft skills are essential for success in life and business!

Connect with Amy Wartham:

LinkedIn: https://www.linkedin.com/in/awartham/

Website: https://corporatetraining.charlotte.edu/

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Connect with Entrepreneur Encounter:

Instagram: https://www.instagram.com/entrepreneur_encounter/

Soft Skills Studio: https://entrepreneur-encounter.ck.page/products/entrepreneur-encounter-circle-mem

Newsletter: https://entrepreneur-encounter.kit.com/bd62239694

Host Sara Lowell:

LinkedIn: https://www.linkedin.com/in/youarerembertllc/

Website: https://www.youarerembertllc.com/

Host Dana Johnson:

LinkedIn: https://www.linkedin.com/in/d-m-johnson/

Website: https://ddvirtualmanagement.com/

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“Team dynamics can be challenging, especially in a predominantly female environment” - Terri Paige

In this episode, Terri Paige, shares her journey as a healthcare entrepreneur, emphasizing the importance of soft skills, effective communication, and empathy in transforming patient experiences. She discusses her background, the evolution of her medical practice towards a more patient-centered approach, and the challenges of building a compassionate team culture. Terri highlights the lessons learned in communication and resilience, advocating for collaboration and understanding in both personal and professional realms.

In this episode, listen for:

• Effective Communication: How clear, values-aligned communication can strengthen client relationships and foster trust.
• Resilience and Adaptability: Insights on staying adaptable and resilient in a constantly evolving business landscape.
• Empathy in Leadership: How to lead with empathy and build lasting connections within your team and network.

Creating core values helps guide team behavior and decision-making!

Connect with Terri Paige:

Instagram: instagram.com/medicaltransformationcenter

Facebook: facebook.com/medicaltransformationcenter

LinkedIn: linkedin.com/company/medical-transformation-center , linkedin.com/in/terri-paige-46b90b68

Website: medicaltransformationcenter.com

Support the show

Connect with Entrepreneur Encounter:

Instagram: https://www.instagram.com/entrepreneur_encounter/

Soft Skills Studio: https://entrepreneur-encounter.ck.page/products/entrepreneur-encounter-circle-mem

Newsletter: https://entrepreneur-encounter.kit.com/bd62239694

Host Sara Lowell:

LinkedIn: https://www.linkedin.com/in/youarerembertllc/

Website: https://www.youarerembertllc.com/

Host Dana Johnson:

LinkedIn: https://www.linkedin.com/in/d-m-johnson/

Website: https://ddvirtualmanagement.com/

Send us a text

“Look for opportunities to shout each other out. It's a lovely, beautiful thing when it starts to happen.” - Cynthia Hayes

In this episode, we sit down with Cynthia Hayes, the owner of Liger Marketing, to discuss the power of brand therapy, aligning core values with brand messaging, and why empathy is important in business. We explore how a holistic marketing approach can make businesses shine and talk about the role authenticity plays in branding.

In this episode, listen for:

• Establishing core values requires thoughtful consideration and testing, but their true impact comes from consistently reinforcing and integrating them into daily practices, such as through shout-outs, awards, and meaningful acknowledgments.
• Creating a culture of exceeding expectations and advocating for clients fosters reciprocal recognition among employees, with shout-outs inspiring a shared commitment to excellence and building a positive, supportive environment.
• Practicing self-compassion allows you to stay empathetic, responsive, and flexible with your team and clients, fostering trust and relational connections by addressing their needs with humanity and understanding.

Connect with Cynthia Hayes:

Website: https://ligermarketing.com/

LinkedIn: https://www.linkedin.com/in/cynthiahayes/

Support the show

Connect with Entrepreneur Encounter:

Instagram: https://www.instagram.com/entrepreneur_encounter/

Soft Skills Studio: https://entrepreneur-encounter.ck.page/products/entrepreneur-encounter-circle-mem

Newsletter: https://entrepreneur-encounter.kit.com/bd62239694

Host Sara Lowell:

LinkedIn: https://www.linkedin.com/in/youarerembertllc/

Website: https://www.youarerembertllc.com/

Host Dana Johnson:

LinkedIn: https://www.linkedin.com/in/d-m-johnson/

Website: https://ddvirtualmanagement.com/