Épisodes

  • Franchise Friday – Episode 223 with Christopher Mallery, Co-Founder Top 2 Bottom Business Solutions.
    Jul 6 2023

    Melissa Pang speaks with Christopher Mallery, Co-Founder of Top 2 Bottom Business Solutions.

    Christopher Mallery BIO: Married with 2 girls, 5 and 13. Born and raised in the Greater Charlotte NC area. Spent 15 years in Hospitality Ops Management before (finally) finding my way out. Worked for a Charlotte-based accounting firm for 5 years before getting T2B up and running. During this time, I fell in love with the entrepreneurial experience and grew extremely passionate about working with small business owners in a support role. I will spend the rest of my professional career working hard to give small business owners a better chance to succeed.

    Business Solutions To Scale Growth Seamlessly

    We provide custom business accounting solutions to help busy entrepreneurs achieve work-life balance and grow their businesses stress-free and successfully. Work with real people that deliver Accurate Accounting, Balanced Books and Punctual Payroll for your business!

    A family-owned and operated company headquartered in Hampstead, NC, Top2Bottom Business Solutions was founded to improve the lives of small business owners, serving clients throughout NC and nationally. Our many years of experience in providing these critical services to small businesses, combined with a commitment to client success makes us your best business partner, “Top-2-Bottom.” Top 2 Bottom Business Solutions provides Bookkeeping, Accounting, Payroll and Consulting services to owner-operated businesses. Located in North Carolina, we serve clients nationwide with our virtual capabilities. With many years in the industry, we have developed a solid understanding of the unique needs of Small Business and have developed value-based services that meet those needs.

    Read More: https://futureoffranchising.com/podcast/episode-223-christopher-mallery-top-2-bottom-business-solutions/

    Franchise Friday, where you can watch or listen as we explore franchising, entrepreneurship, and small business ownership, speaking with the franchise industry thought leaders and subject matter experts that shape the Future Of Franchising. #FranchiseFriday – For more about our podcast, visit our website: https://futureoffranchising.com/ Produced by Franchise Source Brands International and The Entrepreneur’s Source.

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    30 min
  • Franchise Friday – Episode 222 with Melissa Pang, Dan Durney, and Emmie and Angela of Assisting Hands
    Jun 19 2023

    In this episode of Franchise Friday, Melissa talks with Dan Durney, and Franchisors Emmie, and Angela, of Assisting Hands.

    Read Post

    Emily (Emmie) Knox, LMSW


    Owner, Assisting Hands West Austin, Area Representative Austin/San Antonio
    Emmie Knox is a Licensed Master Social Worker who owns Assisting Hands Home Care and works with older adults and their families to help create a personalized care plan for the older adult to remain at home with assistance from Assisting Hands’ caregivers. Emmie believes all older adults should be as involved as possible in their long-term planning and determining how and where they receive the care they need. Emmie has supported older adults in her former professional roles as a social worker in skilled nursing, hospice care, as well as crisis intervention before opening Assisting Hands Home Care. Emmie holds a Bachelor of Science in Social Work and Master of Science in Social Work from The University of Texas School of Social Work.

    Angela Flintz

    Angela has been a Registered Nurse in Illinois for 15+ years. Her background consists of Emergency Department, Intensive Care Unit, Trauma Flight Nurse, Home Health and a Community Based Case Management. Angela is an instructor for the American Heart Association, teaching CPR, Basic Life Support and First Aid certification classes in her community. She is also an Initial Medical Response instructor for the Suburban Law Enforcement Academy of Illinois, teaching police cadets’ various medical skills, CPR and First Aid. Angela feels her Nursing background will provide her clients an excellent source of knowledge and provide professional assistance in making the life decisions that her clients have to face.
    Angela has recently relocated to Nashville from Illinois.
    Derek and Angela are proud parents to 3 young daughters that keep their lives very active and filled with love.

    Assisting Hands Home Care, LLC

    We offer our clients personalized non-medical care, allowing them to remain safely and comfortably at homes.
    Assisting Hands® Home Care provides in-home care to a large population including the elderly, disabled, and others in need of assistance with the Activities of Daily Living in the comfort and security of their own home. 
    Assisting Hands® was founded in 1996 with its flagship locations in Phoenix, AZ and Boise ID and began franchising in 2006. Since inception, the company has grown to include more than 99 franchised territories in 16 states across the US and 1 Canadian province. The vision of excellence and passion for quality in-home care for those in need drives us to serve our clients like none other. 

    In keeping with the spirit of our commitment to provide only quality in all we do our caregivers are thoroughly trained in the practices of client care, background checked and/or fingerprinted, CPR & First Aid certified, bonded, and insured. Every caregiver is carefully matched with each client to ensure a great fit is made on a personal level. When the perfect fit is made between client and caregiver, Assisting Hands® makes it a policy to keep that relationship consistent and does not rotate different caregivers in out of the home. 
    Simply put, Assisting Hands® is Quality Home Care You Can Trust! ®

    Franchise Friday, where you can watch or listen as we explore franchising, entrepreneurship, and small business ownership, speaking with the franchise industry thought leaders and subject matter experts that shape the Future Of Franchising. #FranchiseFriday – For more about our podcast, visit our website: https://futureoffranchising.com/ Produced by Franchise Source Brands International and The Entrepreneur’s Source.

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    50 min
  • Franchise Friday – Episode 221 with Melissa Pang and Doni Ferreira of iTrip
    May 30 2023

    In this episode of Franchise Friday – with Melissa Pang and Doni Ferreira of  iTrip
    Meet Doni Ferreira
    Franchise Development Specialist 
    Doni Ferreira is a seasoned franchise professional with over 10 years of experience in business development, operations, training, and legal aspects of franchising. He has extensive experience in successfully placing qualified candidates through vetting and by getting to learn more about them, making him a valuable asset to the franchises he has worked with. His expertise in drafting FDD's and Franchise Agreements has helped numerous franchises achieve success both domestically and internationally. Doni's passion for franchising is infectious, and his ability to captivate audiences sets him apart.

    iTrip® (itrip.net), founded in 2008, is a leading short-term rental property management company with locations in more than 100 cities in North America. 

    Founded by vacation property managers, iTrip continues to grow throughout the U.S., Canada and beyond. With franchise locations in North America managing thousands of rentals, we bring boutique-level, personalized care to each owner and rental guest. 

    We also provide short-term rentals at competitive rates because of our advanced online booking technology and proven business model. Check out what we’re up to on Facebook, Twitter, Pinterest, Instagram and YouTube.

    THE iTRIP FAMILY

    When you decide to become part of the exciting and growing private accommodations industry by owning an iTrip Vacations franchise, you’re benefiting not just from a respected name in the industry, but from the decades of experience we bring to the market. Our franchise team of real estate and short-term rental experts have deep knowledge in buying, selling, managing, and building real estate, as well as in technology and branding, finance and business development, and thinking outside the box. As an iTrip franchisee, you will enjoy an advantage that your competitors simply can’t match!

    iTRIP SUPPORT PROGRAM

    When you join iTrip to operate a short-term vacation and urban rental property management business, it’s possible to create the lifestyle you’ve always wanted, one that gives you the freedom to run your business from anywhere and enjoy more time with friends and family — all while helping others find their home away from home!

    Franchise Friday, where you can watch or listen as we explore franchising, entrepreneurship, and small business ownership, speaking with the franchise industry thought leaders and subject matter experts that shape the Future Of Franchising. #FranchiseFriday – For more about our podcast, visit our website: https://futureoffranchising.com/ Produced by Franchise Source Brands International and The Entrepreneur’s Source.

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    37 min
  • Franchise Friday Podcast episode 219 with Sarah Van Elken of BrandONE
    May 1 2023

    In Franchise Friday Podcast episode 219 Melissa Pang Interviews Sarah Van Aken VP of Franchise Development BrandOne

    Sarah Van Aken is an inspiring and solutions-focused Senior Executive, Advisor, and Board Member with nearly 20 years of success across the full business lifecycle of consumer products, technology and sustainability. Her broad areas of expertise include innovative business design & transformation, culture change & change management, strategic planning, brand strategy, and exits.

    Sarah supports organizations and individuals through powerful transitions. Whether that is enterprise value growth and exit planning for organizations or supporting individuals through life-changing transitions to reach their fullest potential. By embracing human potential — our greatest asset — at the individual and organizational level, she is able to drive measurable and lasting results. Her belief is that a brand is the soul of your business. As the soul, it is the life-force that engages human potential and thus drives every aspect of your business. Sarah has a unique understanding of this relationship and experience in transforming that force into value for the organization. Those same principles apply to her work supporting individuals.

    BrandONE provides accelerated growth for exceptional brands. With over 100 years of experience, we are franchise development experts dedicated to helping franchisors achieve their objectives.

    On the surface: we accelerate growth for emerging franchise brands by matching them with high-quality candidates. The whole story: in addition to recruiting high-quality candidates, we cultivate relationships across the franchise industry, providing our brands access to the expertise they need to refine their operations and infrastructure. This way, when the franchise award process expands, they’re ready to support the influx of new franchisees and continue to grow.

    WE ARE KNOWN FOR ATTRACTING AND PLACING THE HIGHEST CALIBER FRANCHISE PARTNERS INTO FRANCHISE SYSTEMS.
    We achieve this not only by our thoughtful approach to understanding the entire business but through a strategically designed lead generation and education process. We then leverage our vast consultant relationships and digital lead generation expertise to attract your ideal candidates. We work with candidates from start to finish as they investigate your franchise opportunity. We give them full and complete information so they can learn and understand everything about the business. Ultimately this enables them to make an informed business decision. When they become part of your franchise family, they know everything about the brand. A huge differentiator for BrandONE is the education process. We believe in education. We don’t believe in selling a franchise.

    “Our mission is to empower exceptional and viable brand partners to achieve sustainable and responsible growth. Our vision is to enhance the lives of franchisors and their franchise owners with businesses that make the world a better place.”

    Read more https://futureoffranchising.com/podcast/franchise-friday-podcast-ep-219-sarah-van-aken-brandone/

    Franchise Friday, where you can watch or listen as we explore franchising, entrepreneurship, and small business ownership, speaking with the franchise industry thought leaders and subject matter experts that shape the Future Of Franchising. #FranchiseFriday – For more about our podcast, visit our website: https://futureoffranchising.com/ Produced by Franchise Source Brands International and The Entrepreneur’s Source.

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    36 min
  • Franchise Friday Podcast episode 218 with Debra Cohen of Real Property Management
    Apr 13 2023

    About episode 218 Mellisa Pang interviews Debra Cohen, Franchise Development Team Lead, Real Property Management
     
    Debra's Bio:
    Before I joined Real Property Management, I was what people call a "mompreneur". After the birth of my first daughter, I left a successful career as VP of a global aviation magazine for a less glamorous pursuit - motherhood.  Over the next six months, I developed a business plan and launched Home Remedies® a Homeowner Referral Network (HRN) that pre-screened and referred local home improvement contractors.  My business capitalized on my passion for home improvements and real estate and afforded me the opportunity to stay at home and raise my family while having a successful career.    After my first year in business, other entrepreneurs took notice of my success and were interested in starting a business like mine.  I decided to document all of the  "how-to's" in a  comprehensive business manual and marketed it along with Business Packages worldwide to other prospective entrepreneurs looking for a viable home-based business.  Before I sold my business in 2010, I helped launch more than 1000  businesses globally and my company grossed more than $4M in sales I graduated cum laude in 1989 from Union College in Schenectady, NY with a BS in Psychology and Spanish. My husband, Charles and I live in NY on Long Island and have two daughters, Emily (28) and Sophie (25).

    Melissa noted: What fascinates me is that you went from entrepreneur to franchisor, essentially entering the franchising space. And a lot of times when we’re talking to candidates or talking to clients, they’re looking at options. And one of the options is a startup. One of the options is franchising.  What you said was you know what you were good at, you know what you liked to do. And you outsourced and found other people and experts to take on the other parts of the business you weren’t good at. And then you love helping people. And I think that all translates beautifully into the franchising model. However, this is a whole new world. Many candidates are being introduced to franchising for the first time and putting up a lot to invest. They’re investing time, energy and resources, including money. There’s some risk involved. We don’t want to forget about the fear they may feel.  From your perspective, from solopreneur to franchisor, what is what attracted you to franchising?

    According to Debra: Eventually, I decided to sell my home improvement company and potentially retire. But I got bored very quickly and found Neighborly.  And they encapsulated everything I had loved about my career … working with entrepreneurs, helping them launch businesses, home improvements, and real estate, and it’s just putting it all together. But the bow on the package was that I wasn’t doing everything alone. In franchising, you’ve got teams of people who handle marketing, technology, and coaching and in my own company, I was doing all of that alone. So now I’m part of a team who supports me in doing what I love. And I’ve been with Real Property Management for three years recently promoted to team lead. I run the Franchise Development Division and absolutely love what I do.


    Franchise Friday, where you can watch or listen as we explore franchising, entrepreneurship, and small business ownership, speaking with the franchise industry thought leaders and subject matter experts that shape the Future Of Franchising. #FranchiseFriday – For more about our podcast, visit our website: https://futureoffranchising.com/ Produced by Franchise Source Brands International and The Entrepreneur’s Source.

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    29 min
  • Franchise Friday – Episode 216 with Jeffrey Polino from The Alternative Board
    Apr 3 2023

    In this episode, Melissa Pang talks with Jeffrey Polino from The Alternative Board.

    About Jeffrey Polino: I have a very interesting position and role at The Alternative Board: I am charged with the responsibility for innovation and all that it brings.

    Here at TAB, we bring together business owners, presidents, and CEOs of non-competing businesses to overcome challenges, seize new opportunities and optimize their businesses through a combination of peer-advisory boards and business coaching.

    TAB Members meet monthly - led by a highly trained facilitator/coach - to share their business expertise and address each other’s challenges confidentially. Members learn from one another's successes and mistakes, empowering them to overcome challenges and grow their businesses.

    Have you ever dreamed of operating a professional service, or consulting practice with no overnight travel and consistent predictable monthly income? I can help you explore becoming part of the international TAB community of facilitators/coaches and make a real difference to the businesses in your community.

    Franchise Friday, where you can watch or listen as we explore franchising, entrepreneurship, and small business ownership, speaking with the franchise industry thought leaders and subject matter experts that shape the Future Of Franchising. #FranchiseFriday – For more about our podcast, visit our website: https://futureoffranchising.com/ Produced by Franchise Source Brands International and The Entrepreneur’s Source.

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    40 min
  • Franchise Friday – Episode 217 with Albert Hermans of Floor Coverings International
    Apr 3 2023

    In this episode, Melissa Pang talks with Albert Hermans, Albert has been a member of the Floor Coverings International team since 2015. Albert served on our Operations Team for years until 2020 when he began working with our Franchise Development Team. Having worked in Operations with our most experienced franchisees, he brings practical field experience as he coaches prospective franchisees toward business ownership. For his entire career, Albert has owned small businesses and has worked with small business owners. He and his family have been able to personally experience the benefits of small business ownership and having the ability to control your own destiny. His first foray into entrepreneurship started at 18 when he launched an online e-commerce business. After exiting that business, Albert then started a second small business at age 22. That second small business began as an individual location and then grew into a 60+ location franchise company. Since then, Albert has been involved with many other small business ventures. Albert is passionate about entrepreneurship and how it can help individuals create a lifestyle of freedom and wealth. He is a graduate of Rutgers University. Albert lives with his wife, Teressa, two daughters, Emory & Lainey, & dog, Nacho, in Monmouth County, New Jersey.

    Franchise Friday, where you can watch or listen as we explore franchising, entrepreneurship, and small business ownership, speaking with the franchise industry thought leaders and subject matter experts that shape the Future Of Franchising. #FranchiseFriday – For more about our podcast, visit our website: https://futureoffranchising.com/ Produced by Franchise Source Brands International and The Entrepreneur’s Source.

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    38 min
  • Franchise Friday 215 with Joe Flanders and Manish Vakil of Tumbles Kids Fitness Gym
    Mar 22 2023

    In this episode, Melissa Pang speaks with Joe Flanders and Manish Vakil of Tumbles Kids Fitness Gym

    Joe Flanders is the Chief Operations Officer (COO) of Tumbles and is the go-to guru for streamlining processes and overseeing franchisee operations support. He manages the interior design and buildout of Tumbles locations, finds and facilitates third-party partnerships for equipment, designs our STEAM curriculum, maintains the integrity of our brand identity, and develops strategies to grow our program offerings and meet the changing needs of our customers. With 14 years of experience as a franchisee owner-operator, Joe brings a wealth of franchising and kid’s business experience to the Tumbles family. Joe has a Bachelor of Business Administration in Management from the University of Georgia, where he spent four years playing trumpet in, and as a soloist for the Redcoat Marching Band in front of over 86,000 adoring fans. Go Dawgs! For Joe, helping shape the minds and bodies of kids isn’t just a career calling—it’s a family affair. His wife, Katerina, is a biology teacher and educational specialist in curriculum development and has presented science and literacy topics both nationally with the NSTA and internationally through programs offered by Columbia University. And his three kids—Lexi (15), Nate (12) and Maddie (9)—are competitive year-round swimmers with Olympic aspirations. Joe and his family love to travel, especially if their trips incorporate active endeavors, including hiking, swimming and enjoying nature.

    Manish Vakil is the founder and CEO of Tumbles and ensures that Tumbles’ success is about more than making money—it’s also about fighting obesity and making a difference in the lives of kids and families worldwide. Manish oversees all aspects of the company—from helping franchisees build profitable businesses to expanding our mission around the globe to ensuring our programs make every kid who walks through our doors smile. Manish has a B.S. in Finance from Rutgers University and over 15 years of experience in franchise sales, operations, marketing, price negotiation and accounting. In addition, he has a history of owning and operating a variety of profitable kid-focused businesses, including a tutoring center, kids’ gym and children’s STEM education program prior to founding Tumbles. When he isn’t busy helping Tumbles’ franchisees build successful businesses and bringing fun fitness and STEAM education programs based on developmental milestones to kids around the world, you’ll find Manish playing tennis, watching movies or experiencing new people and cultures while traveling the globe with his wife and twin boys.

    Tumbles is a growing kids’ gym and STEAM (Science, Technology, Engineering, Art and Math) franchise. Our mission is both simple and ambitious: Shaping the minds and bodies of the future. Based on developmental milestones, our proven programs encourage kids to get active, take measured risks, explore independently, and interact with their peers in a fun, safe and clean environment.

    More... https://futureoffranchising.com/podcast/episode-215-joe-flanders-and-manish-vakil/

    Franchise Friday, where you can watch or listen as we explore franchising, entrepreneurship, and small business ownership, speaking with the franchise industry thought leaders and subject matter experts that shape the Future Of Franchising. #FranchiseFriday – For more about our podcast, visit our website: https://futureoffranchising.com/ Produced by Franchise Source Brands International and The Entrepreneur’s Source.

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    39 min