What separates the great leaders from the ones who just show up for a paycheck?

If you’ve ever wondered what makes an organization truly successful—beyond just the numbers—you’re in the right place.

Today, I’m sitting down with Frank Knox, VP of Unique Auto Sourcing, a man whose leadership journey started long before his corporate career ever took off. From growing up in St. Louis in a family that defined resilience to leading high-level teams at CarMax, Frank breaks down the real secrets behind courageous leadership, mentorship, and building a culture that actually works.

We dive deep into:

• The mentorship mindset that separates great leaders from the rest.
• The hard-hitting truth about ego—and how it holds you back.
• Why leadership isn’t about title, but about courageous ownership.
• The game-changing philosophy that made CarMax different—and how dealers can apply it today.
• How Unique Auto Sourcing is taking the mental fatigue off dealership leaders so they can focus on what really matters: their people.

This isn’t just another leadership talk. It’s a masterclass in leading with heart, learning from failure, and unlocking the potential in those around you.

So whether you’re running a dealership, leading a team, or just trying to level up in life—this episode is for YOU.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Frank Knox

1. LinkedIn: https://www.linkedin.com/in/frank-knox-a48a839/

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching