What separates the great leaders from the ones who just show up for a paycheck?

If you’ve ever wondered what makes an organization truly successful—beyond just the numbers—you’re in the right place.

Today, I’m sitting down with Frank Knox, VP of Unique Auto Sourcing, a man whose leadership journey started long before his corporate career ever took off. From growing up in St. Louis in a family that defined resilience to leading high-level teams at CarMax, Frank breaks down the real secrets behind courageous leadership, mentorship, and building a culture that actually works.

We dive deep into:

• The mentorship mindset that separates great leaders from the rest.
• The hard-hitting truth about ego—and how it holds you back.
• Why leadership isn’t about title, but about courageous ownership.
• The game-changing philosophy that made CarMax different—and how dealers can apply it today.
• How Unique Auto Sourcing is taking the mental fatigue off dealership leaders so they can focus on what really matters: their people.

This isn’t just another leadership talk. It’s a masterclass in leading with heart, learning from failure, and unlocking the potential in those around you.

So whether you’re running a dealership, leading a team, or just trying to level up in life—this episode is for YOU.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Frank Knox

1. LinkedIn: https://www.linkedin.com/in/frank-knox-a48a839/

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

Hey, Keep The Changers! Buckle up, because today's episode is a game-changer. I’m sitting down with a powerhouse in the automotive space, Richie Bello, a guy who's been shaking things up in sales, marketing, and dealership retention for years. Listen, this man has been podcasting since 2017—who was even doing that back then? That’s just the tip of the iceberg.

Richie is the CEO of Clickable, the founder of Shop Smart Autos, and a straight-up expert in leadership and digital transformation. Oh, and did I mention he’s a bestselling author too? Yeah, the man doesn’t slow down. And today, we’re tackling something that every dealership needs to hear: Why retention—not just sales—is the real key to long-term success.

What You’ll Get From This Episode:

• The #1 mistake dealerships make when promoting top salespeople to managers (and why it’s killing retention).
• Why great salespeople don’t always make great leaders—and how to fix it.
• The hard truth about why dealers are spending a fortune on marketing but losing customers faster than ever.
• How training the trainer could be the most powerful investment you make in your store.
• The simple but game-changing strategy that can turn first-time buyers into lifelong customers.

Richie drops some serious wisdom about leadership, customer loyalty, and why dealerships need to invest in their people before throwing more money at ads. If you want to learn how to reduce turnover, build a culture of leadership, and actually keep customers coming back, then this episode is for you.

So, are you ready to stop bleeding talent and start building a high-retention, high-performance team? Hit play now and let’s get into it!

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Richie Bello

• LinkedIn: https://www.linkedin.com/in/richiebello/

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

Most managers think they’re leading. But are they really?

In this episode of Keep The Change, I sit down with Kyle Disher, the founder of Rev Dojo, to pull back the curtain on why so many managers struggle to build winning teams—and the small shifts that separate the great from the average.

Kyle’s been in the trenches. He started selling cars at 18 years old, got thrown into management at 19, and has spent the last two decades training some of the top-performing dealerships in the country. He knows exactly what it takes to turn struggling teams into powerhouses—and what holds so many managers back.

We cover:

• The #1 reason why some managers fail to lead their team effectively
• How Kyle went from being a terrible car salesman at 18 years old to leading one of the most successful training organizations in the business
• The dangerous trap that keeps sales teams stuck in mediocrity
• What dealerships can learn from offshore call centers (this one will surprise you!)
• Why sticking to a process beats raw talent every time

If you’re a GM, sales manager, or even an ambitious salesperson who’s tired of spinning your wheels, this episode is packed with game-changing insights you can start using today.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

1. Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
2. Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Kyle Disher

• LinkedIn: https://www.linkedin.com/in/kyledisher

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching