What separates the great leaders from the ones who just show up for a paycheck?

If you’ve ever wondered what makes an organization truly successful—beyond just the numbers—you’re in the right place.

Today, I’m sitting down with Frank Knox, VP of Unique Auto Sourcing, a man whose leadership journey started long before his corporate career ever took off. From growing up in St. Louis in a family that defined resilience to leading high-level teams at CarMax, Frank breaks down the real secrets behind courageous leadership, mentorship, and building a culture that actually works.

We dive deep into:

• The mentorship mindset that separates great leaders from the rest.
• The hard-hitting truth about ego—and how it holds you back.
• Why leadership isn’t about title, but about courageous ownership.
• The game-changing philosophy that made CarMax different—and how dealers can apply it today.
• How Unique Auto Sourcing is taking the mental fatigue off dealership leaders so they can focus on what really matters: their people.

This isn’t just another leadership talk. It’s a masterclass in leading with heart, learning from failure, and unlocking the potential in those around you.

So whether you’re running a dealership, leading a team, or just trying to level up in life—this episode is for YOU.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Frank Knox

1. LinkedIn: https://www.linkedin.com/in/frank-knox-a48a839/

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

Hey, Keep The Changers! Buckle up, because today's episode is a game-changer. I’m sitting down with a powerhouse in the automotive space, Richie Bello, a guy who's been shaking things up in sales, marketing, and dealership retention for years. Listen, this man has been podcasting since 2017—who was even doing that back then? That’s just the tip of the iceberg.

Richie is the CEO of Clickable, the founder of Shop Smart Autos, and a straight-up expert in leadership and digital transformation. Oh, and did I mention he’s a bestselling author too? Yeah, the man doesn’t slow down. And today, we’re tackling something that every dealership needs to hear: Why retention—not just sales—is the real key to long-term success.

What You’ll Get From This Episode:

• The #1 mistake dealerships make when promoting top salespeople to managers (and why it’s killing retention).
• Why great salespeople don’t always make great leaders—and how to fix it.
• The hard truth about why dealers are spending a fortune on marketing but losing customers faster than ever.
• How training the trainer could be the most powerful investment you make in your store.
• The simple but game-changing strategy that can turn first-time buyers into lifelong customers.

Richie drops some serious wisdom about leadership, customer loyalty, and why dealerships need to invest in their people before throwing more money at ads. If you want to learn how to reduce turnover, build a culture of leadership, and actually keep customers coming back, then this episode is for you.

So, are you ready to stop bleeding talent and start building a high-retention, high-performance team? Hit play now and let’s get into it!

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Richie Bello

• LinkedIn: https://www.linkedin.com/in/richiebello/

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

Most managers think they’re leading. But are they really?

In this episode of Keep The Change, I sit down with Kyle Disher, the founder of Rev Dojo, to pull back the curtain on why so many managers struggle to build winning teams—and the small shifts that separate the great from the average.

Kyle’s been in the trenches. He started selling cars at 18 years old, got thrown into management at 19, and has spent the last two decades training some of the top-performing dealerships in the country. He knows exactly what it takes to turn struggling teams into powerhouses—and what holds so many managers back.

We cover:

• The #1 reason why some managers fail to lead their team effectively
• How Kyle went from being a terrible car salesman at 18 years old to leading one of the most successful training organizations in the business
• The dangerous trap that keeps sales teams stuck in mediocrity
• What dealerships can learn from offshore call centers (this one will surprise you!)
• Why sticking to a process beats raw talent every time

If you’re a GM, sales manager, or even an ambitious salesperson who’s tired of spinning your wheels, this episode is packed with game-changing insights you can start using today.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

1. Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
2. Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Kyle Disher

• LinkedIn: https://www.linkedin.com/in/kyledisher

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

Be honest—who’s actually training your managers?

It’s day two at NADA, and after countless conversations with dealers, one thing is crystal clear: everyone is looking for more efficiency. More efficiency in marketing, more efficiency in operations, more efficiency in training.

But here’s the problem: you can add 100 new tools to your dealership, but if you don’t activate your managers, nothing is going to change.

I’ve been in this industry long enough to see the same cycle repeat itself. We spend hundreds of thousands training salespeople, expecting them to be the ones who transform the business. But then what happens?

They go back to the floor, ready to implement what they learned… and their manager says, Nah, we don’t do it that way here.

Game over.

We’re stuck in a cycle of training salespeople while completely ignoring the real key to success—our managers. The ones responsible for activating the team, setting the culture, and making sure the training actually sticks.

And if this hits home for you, let’s talk. Email me at bart@bartnollenberger.com or DM me. No pitch, no fluff—just a real conversation about how to build the kind of dealership that actually wins.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

What happens when a self-proclaimed “back-row sitter” decides to step into the spotlight? In this episode , I’m joined by Dr. Gary White, a man whose story is as raw as it is remarkable, a seasoned business health coach and Maxwell Leadership certified professional. From growing up in a family of tradespeople to becoming a transformational coach with Maxwell Leadership, Gary’s journey is one of resilience, revelation, and the relentless pursuit of impact.

But here’s the twist: Gary didn’t always see his own worth. Like so many of us, he wrestled with imposter syndrome, self-sacrifice, and the sneaky anchor of self-doubt. Until one pivotal moment—and one powerful lesson—changed everything.

We talk about the profound shifts that come when you stop undervaluing yourself and start investing in your growth. Gary unpacks how tools like DISC assessments and emotional intelligence aren’t just buzzwords—they’re game-changers for leaders who want to truly understand and connect with people. Along the way, you’ll hear stories that will make you laugh, lessons that will make you think, and insights that might just light a fire under you to take the next step in your own journey.

• What does it take to go from being a spectator in life to owning your seat at the table?
• How can understanding human behavior transform not only your leadership but your relationships?
• And why is stepping into your value the ultimate act of service to others?

Gary doesn’t just tell his story—he invites you to see yourself in it. But to truly get the wisdom, the humor, and the heart of this conversation, you’ll have to press play.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Gary White

• LinkedIn: https://www.linkedin.com/in/garywadewhite/

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

Hold onto your hats, folks, in this episode I’m chatting with none other than Josh Potts, the GM of Mac Haik Chevrolet in Houston, Texas. Now, before you go, “Oh great, another car guy,” let me tell you something: Josh isn’t just any car guy—he’s the car guy. With a track record of explosive growth and a knack for overcoming obstacles, Josh shares the blueprint behind his dealership’s meteoric rise to becoming one of the top Chevy stores in the country.

From nearly doubling service goals to creating an award-winning culture that pulls talent from across the industry, Josh doesn’t hold back on the secrets to his success.We’re diving into how he:

• Built a sales machine that’s knocking on the door of selling 1,000 cars a month.
• Transformed his service department into a million-dollar-per-month operation.
• Created a culture so magnetic, top talent from competing brands is lining up to join his team.

He also dives deep into the personal side of leadership—balancing fierce ambition with authenticity and faith. Plus, hear the inspiring story behind his newest venture, Only God Gear, a faith-driven apparel line with a mission to make a difference.

Hit play, grab your notebook, and get ready to rethink what’s possible. Oh, and if you don’t leave this episode feeling fired up to go crush your own goals… well, I’ll give you a refund on the free advice.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Josh Potts

• LinkedIn: https://www.linkedin.com/in/joshua-potts-204441134/
• Instagram: https://instagram.com/josh.potts83chevy?igshid=YmMyMTA2M2Y=

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

Hey friends, welcome back to another epsiode, and let me tell you—this episode is one you’re gonna want to buckle up for. We're diving deep into something that’s been on my mind (and probably yours too): self-discipline. Yeah, I said it. The D-word.

But here’s the deal—it’s not about waking up at 4 AM and eating protein powder for breakfast. Nope. It’s about those tiny promises we make to ourselves every single day… and whether or not we actually keep them.

• Ever said, “I’m hitting the gym tomorrow”… and then didn’t?
• Or, “I’m sticking to this diet”... while holding a donut? 🍩
• Or how about, “I’m calling those 20 clients today”… and somehow ended up reorganizing your sock drawer instead?

Yeah, we’ve all been there. And let me tell you—it’s not just about breaking promises. It’s about what those broken promises do to your self-image.

In this episode, we’ll chat about:

• Why self-discipline isn’t punishment—it’s actually freedom.
• How asking “Did I do my best today?” might be the most powerful question you ask yourself.
• The sneaky little ways habits become either your greatest ally… or your biggest enemy.

Plus, I’m sharing insights from 75 Hard, lessons from John Maxwell, and a little real talk about how discipline builds the bridge between good intentions and actual results.

This isn’t a lecture—it’s a conversation. And if you’ve ever found yourself saying, “This year will be different,” then friend, this episode is for YOU.

So hit play, lean in, and let’s figure out how to stop lying to ourselves about our goals—and start showing up like the leaders we know we can be.

👉 Let me know your biggest takeaway—I’d love to hear from you.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching

Hey there, keep the changers! Welcome to the final Keep the Change episode of 2024. Man, can you believe we’re already here? It feels like this year flew by, and now we’re staring straight into 2025.

Before we jump into the new year—I wanted to hit pause with you. You know, this time of year always makes me stop and ask myself some big questions. Not just about goals and plans (yeah, I’ve got those too), but about me—who I am as a leader, a husband, a friend...a human.

Tony Robbins says, “The quality of your life is determined by the quality of your questions.” And I believe that with everything in me. So today, I’m sharing some of the questions I’ve been asking myself lately. They’re simple, but man, they pack a punch if you lean into them.

And yeah, we’ll get real about faith too—because for me, that’s been such a big part of my growth this year. If that’s not your thing, that’s totally okay. But if it is—or if you’re even just a little curious—stick with me.

Here’s the thing: leadership isn’t about being the smartest person in the room. It’s about being real. Being present. Asking good questions and listening—really listening—to the answers.

So grab your coffee, take a breath, and let’s unpack this together. I’m sharing some of the questions that have made the biggest difference for me this year, and I hope they’ll do the same for you.

Oh—and if something I said today hits home, shoot me an email at bartn17@gmail.com. I’d love to hear your thoughts, your reflections, or just how you’re doing as we head into the new year.

Alright, let’s dive in. Here’s to closing out 2024 strong and stepping into 2025 with intention, purpose, and a whole lot of heart.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

• Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
• Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Bart Nollenberger:

• LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
• Facebook: https://www.facebook.com/BartNollenbergerCoaching