Today we’re exploring a crucial topic for clinic leaders: getting things done. We’ll discuss practical hacks to boost efficiency and effectiveness, focusing on the art of delegating, mastering digital communication, and more. Whether you’re a seasoned executive or new to a leadership role, these insights can help you streamline operations and improve your clinic’s performance.

To begin, let’s talk about the art of delegating. Delegation is essential for any leader, but it’s particularly critical in a clinical setting where the stakes are high, and time is often limited. So, what exactly is delegation? It’s the process of assigning responsibility and authority to others to complete tasks or make decisions. Effective delegation can significantly enhance your productivity and the overall efficiency of your clinic.

Many leaders struggle with delegation for various reasons, such as fear of losing control, lack of trust in their team, or simply being unsure of how to delegate effectively. However, understanding and overcoming these barriers is crucial.

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Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

In this episode, we're diving into a topic that's crucial for the health of any clinic: managing the toxic employee. We'll explore the costs of not dealing with toxic behavior, the damage it can do to your clinic's staff, reputation, and overall wellbeing, and why it’s so often tolerated. Plus, we'll provide actionable solutions to create a culture free of toxic team members.

First, let’s talk about the financial costs of not addressing toxic behavior. When a clinic has a toxic employee, productivity takes a hit. Other team members may spend more time dealing with conflicts or avoiding the toxic individual, rather than focusing on their work. This leads to decreased efficiency and can severely impact your bottom line. Then there’s the increased turnover. Good employees are less likely to stick around in an environment where toxic people are tolerated, meaning you’ll spend more time and resources on hiring and training new staff. Plus, if the toxic behavior leads to workplace disputes, there could be significant legal costs involved.

But it’s not just about the money. Let’s consider the reputational damage. Word travels fast, and if your clinic is known as a toxic workplace, it can hurt your reputation among patients and within the medical community. Negative reviews can deter potential patients, and it might become challenging to attract high-quality staff.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Join me for an enlightening conversation about payer contracting, with Doral Jacobsen, CEO of Prosper Beyond, a national payer contracting company: https://prosperbeyond.com/ Doral draws on many years of experience in both clinic operations and also in working on the payer side of the world as she advises her physician clients on the ins and outs of contracting.

She and I talk through strategies, pitfalls and story-telling as a powerful means of communication and negotiation when working with your payer partners.

Connect with Doral on LinkedIn: https://www.linkedin.com/in/doral-jacobsen-mba-facmpe-58227915/ and you can buy her book from Amazon: https://www.amazon.com/Transitioning-Alternative-Payment-Models-Contracting-ebook/dp/B071KPGQ4C/ref=sr_1_1?crid=2UXTWEII55LYH&dib=eyJ2IjoiMSJ9.puR41jQpObA7H4rmMXPvTWhdPQ_y0xVFEdbFdkEU1YPgVFMovBB1gg_LdEMSyJSd8LmTFM8xpqbh_tmg9-RjVRPhOr-U4SX2WbZNxZCjEg8iCp_sABf6F8WqcaOQTvOebAExeUTcS1Kd2KGtwJXdRAxjAbZzwxWoRMbh2AtibwlbtNZwnxKyhGRVTybsvtw6pdA4a40560II5UxlKe4N5Oeekf-29XeTW8-rAchlXwA.DpoRTty_eM46_dsB9RISGUuaNtmOtqf3ihSygWBLWLc&dib_tag=se&keywords=doral+jacobsen&qid=1718305665&sprefix=doral+jacobsen%2Caps%2C209&sr=8-1

Lastly, you can Join the MGMA webinar on Payer Contracting that Doral leads: https://www.mgma.com/webinars/certificate-program-payer-contracting-on-demand

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/

Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/