Welcome back to Medical Money Matters! It’s hard to believe we’ve reached the end of our second season. What a journey this has been, and as we head into this season of thanks-giving, I want to take a moment to reflect on many things that have carried us through these first two years of episodes.

First and foremost, thank you to you, our listeners. Your loyalty, support, and enthusiasm have been nothing short of incredible. It’s because of you that this podcast exists and thrives. Every time you tune in, share an episode, or tell a colleague about us, you help spread the knowledge and insights we work so hard to deliver. Knowing that these conversations are making a difference in the way you run and lead your practices is beyond rewarding.

It’s inspiring to hear your stories—how an idea from a guest resonated with you, how a tip we shared helped improve efficiency, or how the discussions here encouraged you to rethink an approach. Your engagement and feedback fuel this podcast and remind us why we love producing it. Thank you for sharing your journeys with us.

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Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Today, we’re diving into a critical topic that’s only becoming more urgent as cyber threats grow: Is Your Cyber Incident Response Plan Up to Snuff?

Now, if you’re a physician running or managing a practice, you might think cybersecurity isn’t something you need to worry about daily. Think back to March of 2024, which saw the Change Healthcare Cyberattack. You may be thinking, “Change is a large organization, and I don’t have to worry as much as they do.” But in today’s environment, all healthcare practices are prime targets for cyberattacks, and a lack of preparation can have devastating consequences. In fact, according to recent studies, the healthcare sector has one of the highest rates of cyberattacks among all industries, with massive financial and reputational impacts following even a single breach.

So today, we’re going to cover the essentials of creating a solid Cyber Incident Response Plan—or CIRP for short—and why every practice, from small solo operations to large multi-physician groups, needs a plan in place. We’ll talk about the unique vulnerabilities that come with running a healthcare practice, especially as it grows, and the serious fallout that can follow a cyber incident. I’ll also offer some guidance on building a strong cybersecurity policy and show you how to protect your practice, your patients, and ultimately, your reputation.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Today, we're diving into a topic that might be affecting your practice more than you realize: Is Your Office Manager Living the Peter Principle? Now, you might be wondering—what is the Peter Principle? And how could it apply to my medical practice? Let’s break it down.

The Peter Principle is a concept first described by Dr. Laurence J. Peter in his 1969 book, The Peter Principle: Why Things Always Go Wrong. It states that employees in a hierarchy tend to rise to their "level of incompetence." In other words, they get promoted based on their performance in their current role until they reach a position where they’re no longer effective.

In the context of a medical practice, this principle can have significant repercussions. Picture your Office Manager, someone who has been with your practice for years. They’ve handled scheduling, billing, and HR—wearing multiple hats as your practice grew from just a couple of physicians to a bustling team. But as the demands increased, their skill set may not have evolved as quickly. Suddenly, they’re managing tasks beyond their capabilities, struggling with strategic planning, advanced budgeting, or navigating complex regulations. That's the Peter Principle at play.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/