Episode 10: Avoiding and/or dealing with burnout

No one is immune to burnout. Sometimes, it's hard to bounce back. In this episode, Maggie and Stefanie talk about their experiences with burnout, how they find ways to muddle through and realizing that sometimes it's harder to get back up.

Topics Covered:

1:06 What I think about avoiding burnout
5:18 Reaching out to your community of business owners
7:00 Everything can wait
10:48 Set your intentions
15:03 Creative burnout
18:45 It happens to everybody
22:24 Everything is going to be fine... maybe
24:56 Take care of your needs

Keywords:

creative burnout, how to identify burnout, burnout and entrepreneurs, small business, setting boundaries, small business tips, female entrepreneurship, signs of burnout, small business advice, creative business burnout, entrepreneur tips and tricks

Episode 9: Hashtag We dont bully our customers - how to handle criticism publicly

Criticism can be hard to take. As a business owner, it can sometimes be overwhelming. In this episode, we talk about our journey with criticism and how we have learned to handle it without allowing our emotions to get in the way.

Topics Covered:

1:50 Working in a women dominated industry
3:21 Dealing with cricket customers
10:15 Don't go in combative
12:23 The underbelly of what a business can do
21:28 First bad review
26:35 Amazon
29:35 YouTube
32:37 Just don't be an asshole
38:05 Final thoughts

It's important to set boundaries, especially when it comes to friends and family. In this podcast, we dive into some of the experiences we've gone through that make setting boundaries so important when running a successful small business.

Topics Covered:

2:09 Business Coach Gripes
3:21 Family in the Dark
11:33 People Only See What We Share
16:36 Having Boundaries
19:31 Not Swimming in Money
21:43 Personal Story
28:28 Fear of Winning the Lottery
33:05 NO is a Full Sentence
35:16 The Older We Get

Episode 7:

It can be tricky running a small business. Here are a few of our favorite do's and don't when it comes to managing your finances, networking, supplies, employees and a slew of other must knows.

Topics Covered:

1:21 | Accountant, Banker & Lawyer

4:01 | Understand Business Taxes

7:21 | Local & Online Business Groups

13:09 | Insurance

18:32 | Supplies

21:57 | Keep Your Books

23:39 | YouTube's Got It

25:33 | Business Loans

28:28 | Social Media

Episode 6:

A lot of people say that running a business and being a mom are 2 separate jobs. Trust us when we say, it is. And running a 7-figure business doesn't make being a present parent any easier. In this episode, Maggie and Stefanie talk about family, business and everything that comes with it. We highlight the ups and downs of what running a business and being moms really looks like for us, and maybe, many of you.

Topics Covered:

1:28 | Being a mom and an entrepreneur

4:59 | Kids understanding

6:53 | Family life

10:24 | Nobody else but you

12:23 | Mom Guilt

15:36 | Sacrifices

19:29 | Work flexibility

21:56 | Family time

27:39 | Guilt is real

29:19 | Gender rolls

31:55 | Being at peace with it

#podcast #ohyourelovely #craftyladies #imitation #creativeentrepreneurs #mompreneurs #businessmamas

Episode 5:

Customer service is the one thing every and all business types have to encounter. In this episode, we talk about some of the most bizarre and repetitive customer service inquiries we've come across our 4 years in business. Some aren't pretty and how we handle them is not always cut and dry.

Topics Covered:

3:11 | Shipping Issues
8:45 | Foam Flowers
11:20 | Language of Customer Service
12:17 | Used & Refunded
19:47 | Returns
23:11 | Boundaries
24:01 | Change an Order
30:31 | Thick Skin
34:07 | Trash Talk
36:08 | When Nothing Works, Fire Them
39:11 | Not Everyone Will Like You

Episode 4:

In this episode, we take a deep dive into the malarky that imitation is the best form of flattery. It's time for some real hard truth when it comes to running a creative business. It's not always fun. But just as important.

Topics Covered:

1:25 | Trying to Find your Footing

6:59 | Prices & Buckets

15:11 | Consignment Percentages

22:20 | Choosing a Business Name

27:18 | Imitation is NOT flattering

28:56 | How to Handle Imitation

33:36 | Watermark

38:37 | Giving a Heads Up

44:51 | Taking Legal Action

51:17 | Crafting After Bedtime BS

60:00 | Thick Skin

#podcast #ohyourelovely #craftyladies #imitation #creativeentrepreneurs

Episode 3:

In this episode, we dive into the buckets of business. Buckets are other ways you can be bringing in revenue and expand your business. Maggie & Stefani give you a deep dive into the many buckets of Oh! You're Lovely as well as some tips on how to start filling yours.

Topics Covered:

00:37 | What are buckets?
03:06 | Choosing your buckets
06:33 | Website and email
09:38 | How to approach a platform
12:34 | Algorithms
15:20 | Low tech friday
18:11 | Nurturing your buckets
20:22 | Marketing
29:31 | Evolve & add new things
34:17 | Leaky buckets