Épisodes

  • Beyond Values - Creating Explicit Leadership Expectations

    Beyond Values - Creating Explicit Leadership Expectations
    Jan 21 2025
    For all our coffee lovers, imagine your organization’s leadership culture as a finely brewed cup of coffee. When done right, it tastes rich, distinct, and pure. But when you mix in different types of beans or even a splash of almond milk and half and half, that delicious cup starts to quickly turn into an off-putting drink.Similarly, as your team grows and new leaders join your organization, each bringing their own “flavor,” the leadership culture can become diluted and fragmented—less bold, less recognizable, and less impactful.In this episode, we explore what happens when leadership culture loses its essence, why it happens, and how to protect what makes your organization thrive.Ramona breaks down:- Why newly hired leaders often stick to their proven playbooks instead of assessing the new company's approach- How remote work makes it harder for leaders to pick up on the unwritten rules and norms- What happens when different managers run their teams in completely opposite ways- Specific solutions that actually work, with real examples from companies who got it rightThis episode is perfect for anyone bringing in new leaders, joining a new company as a lateral hire, or trying to keep their leadership team aligned through growth.Check it out HERE.Watch it on YouTube HERE.— RESOURCES MENTIONED —- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama- Schedule a strategy call with Ramona HERE. — OTHER EPISODES YOU MIGHT LIKE —- Episode 57 Attitude & Leadership- Episode 105 Train Your Thinking to Become a Better Leader— WHAT’S NEXT? —Learn more about our leadership development programs, coaching and workshops at archova.org.Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclassLove the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
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    26 min
  • Reading The Room

    Reading The Room
    Jan 14 2025
    Have you ever been in a meeting where something felt off, but you couldn't quite put your finger on it, and everyone else seemed to ignore it too? Or watched a leader completely miss the signs of their team's growing anxiety?In this episode of The Manager Track podcast, Ramona Shaw dives into the often-discussed but rarely explained skill of "reading the room" - breaking down what it really means and how to get better at it.Through real examples, from Google's layoff announcement to BP's oil spill crisis response, Ramona illustrates how even seasoned leaders can miss crucial social cues and context, leading to damaged relationships and eroded trust. She shares a practical framework for becoming more aware of what's happening beneath the surface in any social setting, whether you're leading a team meeting or navigating a difficult conversation.Key topics include:- Understanding the hidden layers in conversations - authority, bias, context, culture, and mood- Picking up on changes in body language and engagement without overanalyzing- Getting out of your own head to truly tune into othersIf you've ever wondered why some leaders seem to navigate social situations effortlessly while others stumble, this episode offers clear, actionable insights to help you develop this essential EQ skill.Check it out HERE.Watch it on YouTube HERE.— RESOURCES MENTIONED —- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama- Schedule a strategy call with Ramona HERE. — OTHER EPISODES YOU MIGHT LIKE —- Episode 42 Why Telling People What To Do Often Doesn't Work- Episode 183 Creating Effective, Engaging, and Enjoyable Meetings - Interview with Mamie Kanfer Stewart— WHAT’S NEXT? —Learn more about our leadership development programs, coaching and workshops at archova.org.Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclassLove the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
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    26 min
  • Working With People You Don't Like

    Working With People You Don't Like
    Jan 7 2025
    Let's be honest – working with people we don’t click with can be draining. Day in and day out, we have to chat with them, get things done with them, and manage our emotions around them.It’s easy to get frustrated or stuck in a negative cycle. But what if we stopped waiting and hoping for them to change and focused on what we can control instead?In this episode of The Manager Track podcast, Ramona Shaw offers a fresh perspective on how to manage tricky work relationships by focusing on what’s within our control: our mindset and reactions.Ramona breaks the topic into two parts:- Everyday strategies most of us are familiar with- A deeper approach that leads to lasting change in how we relate to othersThis episode helps you see how your perspective shapes your work relationships and offers actionable steps to make those tough interactions easier.Let the work drama be a thing of the past, and start the year with a new approach to working with people you don't like.Check it out HERE.Watch it on YouTube HERE.— RESOURCES MENTIONED —- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama- Schedule a strategy call with Ramona HERE. — OTHER EPISODES YOU MIGHT LIKE —- Episode 12 Why Telling People What To Do Often Doesn't Work- Episode 72 Manage Your Mind Before You Manage People— WHAT’S NEXT? —Learn more about our leadership development programs, coaching and workshops at archova.org.Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclassLove the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
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    22 min
  • Changing Behaviors and Achieving Goals

    Changing Behaviors and Achieving Goals
    Dec 31 2024
    This episode is a re-release of Ep 196, one of the most popular episodes of The Manager Track podcast. We'll be back next week, January 7th with a fresh new episode!"Quitter's Day."No, it's not the day that a person quits their job. It's the second Friday in January, designated as the day when most people are likely to give up on their New Year's resolution (unofficially, of course).Change, no matter how big or small can be difficult because our brains are wired to seek established patterns of consistency.I'm sure you can easily recall that feeling of discomfort when you've tried doing something new in the past. Maybe you wanted to get better at delegating work and you leaned into it. But seconds later you felt like you made a mistake and should take that task right back.This feeling of discomfort is normal but when left unmanaged can result in a pattern of backsliding into old comfortable ways.However, there are ways to create a positive feedback loop that fuels continued growth and self-improvement. If you are looking for a blueprint to help you break through your old behaviors and achieve new goals then this episode is for you.— RESOURCES MENTIONED —- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama- Schedule a strategy call with Ramona HERE. - Check out our client results HERE.— OTHER EPISODES YOU MIGHT LIKE —- Episode 43: Is Your Thinking Helping or Hurting You?- Episode 80: How to Change Behaviors and Grow as a Leader- Episode 175: Red Thread Leadership: A Formula to Navigate Change, Overwork, Confusion - with Sonya Shelton— WHAT’S NEXT? —Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: ramonashaw.com/masterclassDon't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shopLove the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
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    25 min
  • Difficult People at Work

    Difficult People at Work
    Dec 24 2024
    This episode is a re-release of Ep 187, one of the most popular episodes of The Manager Track podcast. We'll be back Tuesday, January 7th with a new episode.If you've ever been captivated by the challenges and dynamics of competitive reality shows like "Survivor," "Squid Game," or "Hell's Kitchen," you'll find this week's podcast episode particularly intriguing.In the world of leadership, much like these reality TV competitions, the climb up the organizational hierarchy brings heightened challenges. Just as contestants face tougher trials and personalities clash under pressure, leaders encounter more complex problems and, inevitably, "difficult" people the further they get in the competition.The real question isn't IF you'll encounter a challenging individual, but WHEN. Mastering the art of handling difficult people is not just a skill; it's a career game-changer.Whether it's a challenging coworker, a demanding supervisor, or even a problematic direct report, we all encounter difficult people in our careers.This episode provides valuable insights on how to navigate these situations, retain our power, maintain healthy relationships, and when it's time to consider stepping away.If you've ever felt stressed, drained, or frustrated by "difficult" people, this episode is a must-listen.— RESOURCES MENTIONED —- LinkedIn Learning Course: Creating Behavioral Change that Lasts- Schedule a strategy call with Ramona HERE. - Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama— OTHER EPISODES YOU MIGHT LIKE —- Episode 6: Navigating Difficult Conversations at Work- Episode 10: How To Win In Office Politics- Episode 31: Master Any Conflict Situation- Episode 70: How to Deal With "Toxic" People at Work- Episode 125: Navigating Conflict at Work with Sarah Albo- Episode 134: People Are Complicated! How This Team Uses Assessments to Work Better Together - With Amber Zertuche— WHAT’S NEXT? —Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: ramonashaw.com/masterclassDon't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shopLove the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
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    28 min
  • Fostering a Growth Mindset: Learning Strategies for Leaders

    Fostering a Growth Mindset: Learning Strategies for Leaders
    Dec 17 2024
    Just like building a LEGO masterpiece, learning new skills and acquiring knowledge as a manager isn’t about collecting as many pieces as possible—it’s about making them fit meaningfully into your existing structure.Each new concept or tool you learn should enhance and strengthen the foundation you’ve already built.This means it's not just about absorbing information but about reshaping your approach, improving your strategies, and discarding what no longer serves you.As a manager, knowing how you and your direct reports learn can make a big difference in your team's performance.In this episode of The Manager Track podcast, Ramona Shaw explains how learning works and how our brains change when we learn new things. But it’s not just theory. Ramona shares simple, practical tips you can use right away.Here’s what you’ll learn:- How Neuroplasticity Works — Learn how the brain builds and strengthens connections.- Different Ways People Learn — Why a one-size-fits-all approach doesn’t work and what you can do instead.- Motivation and Learning — Tips to stay motivated when learning gets hard.- Overcoming Learning Barriers — How to handle self-doubt, distractions, and feeling overwhelmed.- Building a Growth Mindset — How to turn "I can’t do this" into "I can’t do this... yet."This episode is full of useful ideas for managers who want to learn and grow to the best of their capabilities and want to create a team that’s always learning and improving.Check it out HERE.Watch it on YouTube HERE.— RESOURCES MENTIONED —- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama- Schedule a strategy call with Ramona HERE. - Check out our client results HERE.— OTHER EPISODES YOU MIGHT LIKE —- Episode 40 Three Ways to Learn From Mistakes and Failure (and Not Get Knocked Down)- Episode 50 Great Leaders Unlearn These 3 Lessons Once Learned In School— WHAT’S NEXT? —Learn more about our leadership development programs, coaching and workshops at archova.org.Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclassLove the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
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    37 min
  • Why Leaders Should Rethink Employee Departures - With Robert Glazer

    Why Leaders Should Rethink Employee Departures - With Robert Glazer
    Dec 10 2024
    Your star employee walks into your office, closes the door, and says those dreaded words: 'Do you have a minute?' with a concerned and nervous look on her face. In that moment, your heart sinks as you realize what's coming - an unexpected resignation from someone you thought was fully engaged. We've all been there, scrambling to create transition plans for the two-week notice period, wondering how we missed the signs, and questioning if we could have prevented this moment.In this episode of The Manager Track podcast, Ramona Shaw sits down with bestselling author and seasoned entrepreneur Robert Glazer to explore a bold new way to approach employee transitions and exits - one that benefits both companies and individuals.Robert shares practical strategies to replace the traditional two-week notice period (most common in the US) with a process rooted in transparency, psychological safety, and open communication.What you’ll learn:- How workplace dynamics are shifting and what it means for employee transitions and exits- Strategies for fostering open and honest conversations- The role of psychological safety in smooth employee exits- How generational differences shape expectations during departures- Transition program ideas that support both employees and teamsIf you want to reimagine how departures are managed on your team while improving performance and retention, this episode offers the perfect insights and tools to get you started.Check it out HERE.Watch it on YouTube HERE.— RESOURCES MENTIONED —- Robert Glazer's website HERE- Robert Glazer's Book "Rethinking Two Weeks' Notice"- Robert Glazer's LinkedIn- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama- Schedule a strategy call with Ramona HERE. — OTHER EPISODES YOU MIGHT LIKE —- Episode 121 5 Often Overlooked Steps When Onboarding a New Employee- Episode 132 How to Increase Employee Engagement & Team Alignment - With Steve Curtin— WHAT’S NEXT? —Learn more about our leadership development programs, coaching and workshops at archova.org.Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclassLove the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
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    32 min
  • AI-Powered People Leadership

    AI-Powered People Leadership
    Dec 3 2024
    How we lead teams will change as GenAI becomes integral to our work. In this episode of The Manager Track podcast, Ramona Shaw shares how managers can use AI to streamline their work, improve team experiences, and drive results.Ramona dives into practical ways AI can help at every stage of the employee journey—from hiring to offboarding—and how you can develop the skills to manage with the help of these tools.What you’ll learn:- How AI can improve hiring and candidate selection- Ways to personalize onboarding and employee growth- Tips for using AI in performance reviews and feedback- Using AI to enhance communicationIf you want to stay ahead and lead with impact, this episode gives you actionable insights to make AI a part of your management toolkit.Check it out HERE.Watch it on YouTube HERE.— RESOURCES MENTIONED —- Get your free GenAI Quick Start Guide HERE- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama— OTHER EPISODES YOU MIGHT LIKE —- Episode 205 - Elevating Communication with GenAI- Episode 218 - GenAI for Managers— WHAT’S NEXT? —Learn more about our leadership development programs, coaching and workshops at archova.org.Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclassLove the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.
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    29 min