Ryan Hanley talks with Charles Feltman, author of The Thin Book of Trust, a business classic that has sold over 100,000 copies. They dive into what it takes to build trust in leadership and teams, exploring why there’s often a disconnect between leaders and employees. Charles shares practical advice on transparency, the importance of psychological safety, and how admitting “I don’t know” can strengthen trust. Whether you're a seasoned leader or just starting out, this conversation is packed with insights to help you build stronger, more effective teams.

🎯 Takeaways:

• 93% of business executives agree that building and maintaining trust improves the bottom line.
• 86% of executives say they highly trust their employees, but only 60% of employees feel highly trusted.
• Leaders become less transparent and more autocratic as they ascend, which can erode trust.

🔗 Connect and Discover:

Website: https://insightcoaching.com/

Book: https://amzn.to/4hfzD4e

📖 Chapters:

00:00:00 - Introduction and The Role of Leaders in Trust Building

00:03:12 - The Trust Gap: 86% vs. 60%

00:05:07 - Why Leaders Lose Transparency

00:07:33 - The Strength of Admitting “I Don’t Know”

00:10:52 - Autocratic vs. Collaborative Leadership

00:13:25 - The Importance of Disagreement in Teams

00:18:32 - Psychological Safety and Framing Ideas

00:26:54 - In Service Of: Redefining Leadership

00:28:26 - Navigating Layers of Management to Build Trust

00:32:06 - Finding the Right Level of Transparency

00:39:18 - The Evolution of “The Thin Book of Trust”

00:41:42 - Where to Learn More

📌 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:

Website: https://go.ryanhanley.com/

Course Page: https://masteroftheclose.com/

Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657

Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486

Instagram: https://www.instagram.com/ryan_hanley

In this episode, Ryan Hanley dives deep into the hidden cost of distractions and how they rob you of productivity, creativity, and even happiness. Backed by research from Harvard, the University of Texas, and the University of California, this episode uncovers the science behind attention residue, cognitive decline, and how distractions impact your ability to perform at your highest level. Learn how to reclaim your focus, build distraction-free habits, and take back control of your life.

🎯 Takeaways:

• Every time you switch tasks, you lose up to 23 minutes of full focus—adding up to 19 hours per week.
• Your phone isn’t just distracting you—it’s rewiring your brain to crave shallow dopamine hits over deep, meaningful work.
• The key to focus isn’t just blocking distractions—it’s addressing the root cause: avoiding discomfort.

💬 Sound Bites:

• "Every time you check your phone, you’re not just losing seconds—you’re losing pieces of your life. And you don’t even realize it."
• "Multitasking is a myth. It’s a productivity killer, reducing efficiency by up to 40%."
• "What you focus on is who you become. Reclaiming your attention means reclaiming your future."

📖 Chapters:

00:00 - Introduction: The Hidden Cost of Distraction

02:47 - The Science Behind Attention Residue

05:56 - Why Multitasking Is a Productivity Killer

09:58 - The Dopamine Trap: Why Your Brain Craves Distractions

13:44 - The Root Cause: Avoiding Discomfort

18:50 - How to Break Free: 5 Powerful Strategies to Reclaim Focus

25:40 - Tools & Techniques: Time Blocking, Deep Work & Distraction-Free Environments

32:40 - Final Thoughts: What You Focus on Is Who You Become

📌 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:

Website: https://go.ryanhanley.com/

Course Page: https://masteroftheclose.com/

Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657

Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486

Instagram: https://www.instagram.com/ryan_hanley

Ryan Hanley dives into 6 easy-to-adopt habits for building resilience, inspired by research, real-world experience, and stories of top performers. These habits are designed to help you push through challenges, reduce stress, and improve mental and physical strength. Whether it’s practicing optimism, embracing the power of “yet,” or learning how to recover instead of quitting, this episode offers actionable insights to help you become more resilient in every aspect of life.

🎯 Takeaways:

• Optimism is a game-changer: Focus on what you can control to build a positive and resilient mindset.
• Micro-gratitude rewires your brain: Simple gratitude practices reduce stress and improve your outlook.
• Physical strength fuels mental strength: Small physical activities can instantly improve your mood and energy.

💬 Sound Bites:

• "What if I told you that building resilience doesn’t require years of struggle or endless self-discipline?"
• "It is very difficult to have fear for tomorrow when you're grateful for today."
• "Resilience is a skill, not a superpower. You build it, you cultivate it."

📖 Chapters:

00:00 - Introduction: Resilience in Modern Life

02:33 - Habit 1: Optimism – Controlling Your Focus

05:07 - Habit 2: Micro-Gratitude – Small Practices, Big Impact

08:27 - Habit 3: Physical Strength for Mental Strength

12:09 - Habit 4: The Power of Yet – Reframing Challenges

14:33 - Habit 5: Resilient Networks – Contagious Support Systems

15:53 - Habit 6: Learn to Rest, Not Quit – The Importance of Recovery

18:21 - The Story of Anthony Robles: A Resilience Icon

20:52 - Final Thoughts: Resilience Is a Skill

📌 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:

Website: https://go.ryanhanley.com/

Course Page: https://masteroftheclose.com/

Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657

Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486

Instagram: https://www.instagram.com/ryan_hanley