Ryan Hanley talks with Charles Feltman, author of The Thin Book of Trust, a business classic that has sold over 100,000 copies. They dive into what it takes to build trust in leadership and teams, exploring why there’s often a disconnect between leaders and employees. Charles shares practical advice on transparency, the importance of psychological safety, and how admitting “I don’t know” can strengthen trust. Whether you're a seasoned leader or just starting out, this conversation is packed with insights to help you build stronger, more effective teams.

🎯 Takeaways:

• 93% of business executives agree that building and maintaining trust improves the bottom line.
• 86% of executives say they highly trust their employees, but only 60% of employees feel highly trusted.
• Leaders become less transparent and more autocratic as they ascend, which can erode trust.

🔗 Connect and Discover:

Website: https://insightcoaching.com/

Book: https://amzn.to/4hfzD4e

📖 Chapters:

00:00:00 - Introduction and The Role of Leaders in Trust Building

00:03:12 - The Trust Gap: 86% vs. 60%

00:05:07 - Why Leaders Lose Transparency

00:07:33 - The Strength of Admitting “I Don’t Know”

00:10:52 - Autocratic vs. Collaborative Leadership

00:13:25 - The Importance of Disagreement in Teams

00:18:32 - Psychological Safety and Framing Ideas

00:26:54 - In Service Of: Redefining Leadership

00:28:26 - Navigating Layers of Management to Build Trust

00:32:06 - Finding the Right Level of Transparency

00:39:18 - The Evolution of “The Thin Book of Trust”

00:41:42 - Where to Learn More

📌 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:

Website: https://go.ryanhanley.com/

Course Page: https://masteroftheclose.com/

Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657

Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486

Instagram: https://www.instagram.com/ryan_hanley

In this episode, Ryan Hanley dives deep into the hidden cost of distractions and how they rob you of productivity, creativity, and even happiness. Backed by research from Harvard, the University of Texas, and the University of California, this episode uncovers the science behind attention residue, cognitive decline, and how distractions impact your ability to perform at your highest level. Learn how to reclaim your focus, build distraction-free habits, and take back control of your life.

🎯 Takeaways:

• Every time you switch tasks, you lose up to 23 minutes of full focus—adding up to 19 hours per week.
• Your phone isn’t just distracting you—it’s rewiring your brain to crave shallow dopamine hits over deep, meaningful work.
• The key to focus isn’t just blocking distractions—it’s addressing the root cause: avoiding discomfort.

💬 Sound Bites:

• "Every time you check your phone, you’re not just losing seconds—you’re losing pieces of your life. And you don’t even realize it."
• "Multitasking is a myth. It’s a productivity killer, reducing efficiency by up to 40%."
• "What you focus on is who you become. Reclaiming your attention means reclaiming your future."

📖 Chapters:

00:00 - Introduction: The Hidden Cost of Distraction

02:47 - The Science Behind Attention Residue

05:56 - Why Multitasking Is a Productivity Killer

09:58 - The Dopamine Trap: Why Your Brain Craves Distractions

13:44 - The Root Cause: Avoiding Discomfort

18:50 - How to Break Free: 5 Powerful Strategies to Reclaim Focus

25:40 - Tools & Techniques: Time Blocking, Deep Work & Distraction-Free Environments

32:40 - Final Thoughts: What You Focus on Is Who You Become

📌 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:

Website: https://go.ryanhanley.com/

Course Page: https://masteroftheclose.com/

Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657

Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486

Instagram: https://www.instagram.com/ryan_hanley

Ryan Hanley dives into 6 easy-to-adopt habits for building resilience, inspired by research, real-world experience, and stories of top performers. These habits are designed to help you push through challenges, reduce stress, and improve mental and physical strength. Whether it’s practicing optimism, embracing the power of “yet,” or learning how to recover instead of quitting, this episode offers actionable insights to help you become more resilient in every aspect of life.

🎯 Takeaways:

• Optimism is a game-changer: Focus on what you can control to build a positive and resilient mindset.
• Micro-gratitude rewires your brain: Simple gratitude practices reduce stress and improve your outlook.
• Physical strength fuels mental strength: Small physical activities can instantly improve your mood and energy.

💬 Sound Bites:

• "What if I told you that building resilience doesn’t require years of struggle or endless self-discipline?"
• "It is very difficult to have fear for tomorrow when you're grateful for today."
• "Resilience is a skill, not a superpower. You build it, you cultivate it."

📖 Chapters:

00:00 - Introduction: Resilience in Modern Life

02:33 - Habit 1: Optimism – Controlling Your Focus

05:07 - Habit 2: Micro-Gratitude – Small Practices, Big Impact

08:27 - Habit 3: Physical Strength for Mental Strength

12:09 - Habit 4: The Power of Yet – Reframing Challenges

14:33 - Habit 5: Resilient Networks – Contagious Support Systems

15:53 - Habit 6: Learn to Rest, Not Quit – The Importance of Recovery

18:21 - The Story of Anthony Robles: A Resilience Icon

20:52 - Final Thoughts: Resilience Is a Skill

📌 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:

Website: https://go.ryanhanley.com/

Course Page: https://masteroftheclose.com/

Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657

Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486

Instagram: https://www.instagram.com/ryan_hanley

🚀 This episode explores the six key psychological principles that can transform your sales approach. Learn how to leverage active listening, trust-building, strategic silence, future pacing, transparency, and exclusivity to increase your close rate and build stronger relationships with clients.

🎯 Takeaways:

• Most sales die because you’re focusing on the wrong thing—your pitch. It’s not about the pitch. It’s about psychology.
• Strategic silence (pausing during conversations) improves engagement and helps clients self-persuade, boosting close rates by up to 26%.
• Future pacing increases commitment by 33%—helping prospects visualize success with your solution creates a stronger connection and drives decision-making.

💬 Sound Bites:

• "Sales don’t start with talking; they start with listening. Active listening alone can boost your close rate by 19%!"
• "The most important thing in communication is hearing what isn’t said. Strategic silence is a weapon for top salespeople."
• "Forget the pitch. Sales success comes from understanding the buyer’s psychology and tailoring your process to their needs."

🔗 Special Offer:

Get $50 off the Master of the Close course today! Visit MasterOfTheClose.com and use code SHOW50 at checkout.

📖 Chapters:

00:00 - Fired to Founder: The Psychology Behind Closing Deals

01:22 - Common Sales Missteps & A New Approach

05:07 - Forget the Pitch: Adapting to Buyer Psychology

07:05 - Active Listening: The Foundation of Sales Success

10:09 - Paraphrasing for Trust and Connection

13:09 - Silence Sells: The Power of the Pause

16:35 - Future Pacing for Long-Term Commitment

20:17 - Building Trust Through Transparency

24:08 - The Red Velvet Rope Effect: Creating Exclusivity

30:38 - Why These Principles Work Across Industries

33:10 - Closing Segment

📌 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:

Website: https://go.ryanhanley.com/

Course Page: https://masteroftheclose.com/

Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657

Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486

Instagram: https://www.instagram.com/ryan_hanley

👔 Bob King is an author, closing coach, filmmaker, and sales superstar. Bob consults with sales teams and professionals across industries—from retail to in-home sales to business-to-business—bringing ✨ One-Call Magic ✨ to pitches, curing slumps, boosting team performance, and turning total strangers into happy customers—often at the very first meeting!
If You’re Struggling in Sales, Watch This!

🔑 Takeaways:
• 💭 Salespeople who struggle "Live in their prospects' resistance." Instead, they must commit to and believe in their value.
• 🎥 Emotional storytelling creates stronger connections than analytical explanations.
• 💡 Belief in your product amplifies your ability to influence and serve clients effectively.

🎙️ Sound Bites:
• 🗣️ “Closers don’t just sell; they guide clients on an emotional journey to a decision.”
• 🤝 “When you focus on helping clients decide rather than just selling, your results improve.”
• 🌟 “Curiosity about people and their needs can make a sales career fulfilling.”

🔗 Connect and Discover:
🌐 Website: Joy of Closing
📖 Book: The Joy of Closing

📚 Chapters:
00:00 - 🎥 Introduction to Bob King and his revolutionary sales approach
00:47 - ❓ Why sales professionals struggle and how to overcome resistance
02:37 - 🧠 Master of the Close system and its five-step inbound closing process
03:17 - 🚀 The power of commitment and believing in your product
05:42 - 🌱 Lessons from failure and how early struggles shape success
08:55 - 🏆 Selling on value versus price and standing out in the market
13:05 - 🌀 Detaching from the outcome to break slumps and achieve success
18:00 - ❤️ Emotional storytelling in sales and building deeper connections
22:43 - 🛠️ Transitioning from a service mindset to becoming a closer
30:15 - 📝 Crafting a winning pitch that takes clients from chaos to clarity
38:52 - 🔍 Using transparency to address objections and build trust
43:12 - 🔮 The future of personal branding and connecting with your audience
46:05 - 📖 Closing thoughts on why The Joy of Closing is a must-read

𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:
Website: https://go.ryanhanley.com/
Course Page: https://masteroftheclose.com/
Master of the Close: https://ryanhanley.com/speaking
YouTube: http://www.youtube.com/@RyanMHanley
Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657
Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486
Linktree: https://linktr.ee/ryan_hanley
Instagram: https://www.instagram.com/ryan_hanley
LinkedIn: https://www.linkedin.com/in/ryanhanley

3 Ways to Reframe Your Mindset for Massive Success Video

Ryan Hanley is a speaker, entrepreneur, and host of a podcast dedicated to helping ambitious individuals defy ordinary and achieve extraordinary success.

In this episode, Ryan shares transformative strategies to reframe your mindset for massive success. Drawing from personal experiences and the wisdom of industry icons, he unpacks three key mindset reframes that can propel you toward your goals.

Takeaways

• If you want massive success, you don’t need another checklist. You need to reframe your mindset.
• Solve problems by working backward to identify and avoid pitfalls.
• Study and emulate the giants in your field, not your peers.

• “Goals are only as good as the systems that back them up."
• "If you're not willing to sacrifice for your goals, your goals will become the sacrifice."
• "Fear is a vector for action."

00:00 - Introduction: Why mindset matters

02:10 - The struggle with limiting beliefs and finding energy-creating systems

06:38 - Steve Jobs’ reframe: Focus by saying no

08:44 - Elon Musk’s first principles approach to problem-solving

11:09 - Sara Blakely’s mindset on reframing failure

14:24 - Mindset Reframe #1: What are you willing to give up?

17:14 - Mindset Reframe #2: Solve problems backward

20:54 - Mindset Reframe #3: Study giants, not peers

25:02 - Turning reframes into actionable systems

𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡:

Website: https://go.ryanhanley.com/

Course Page: https://masteroftheclose.com/

Master of the Close: https://ryanhanley.com/speaking

YouTube: http://www.youtube.com/@RyanMHanley

Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657

Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486

Linktree: https://linktr.ee/ryan_hanley

Instagram: https://www.instagram.com/ryan_hanley

LinkedIn: https://www.linkedin.com/in/ryanhanley

In this episode, we dive deep into the pervasive issue of imposter syndrome and uncover the 3 practical steps you need to silence self-doubt and step into your full potential.

• Join 11,000+ leaders receiving the Finding Peak Newsletter: https://go.ryanhanley.com
• Connect with Ryan Hanley: https://linktr.ee/ryan_hanley

What You’ll Learn in This Episode

The truth about imposter syndrome and why high achievers often feel it most.

• Step 1: Reframe the Critic – Learn to use the inner voice of doubt as a guide rather than an enemy.
• Step 2: Collect Your Receipts – Discover why creating a “success file” can be a game-changer when resistance strikes.
• Step 3: Reconnect With Your Mission – How shifting your focus from perfectionism to purpose helps you lead with confidence.
• The surprising role of fear in personal growth—and why it’s often a sign you’re on the right track.

• “Imposter syndrome isn’t protecting you—it’s protecting itself. The louder it gets, the closer you are to something great.”
• “You are not the voice in your head. You are the one who hears it—and that’s where your power lies.”
• “When you shift your focus to the people you’re here to serve, fear and self-doubt take a backseat.”

1. The War of Art by Steven Pressfield – https://amzn.to/4j1yzm6
2. The Untethered Soul by Michael A. Singer – https://amzn.to/422wzEc
3. The Courage to Be Disliked by Ichiro Kishimi and Fumitake Koga – https://amzn.to/3DICO5S

1. Start a “success file” today—document your wins, feedback, and achievements.
2. When doubt creeps in, ask yourself: “What value am I bringing in this moment?”
3. Write down your purpose or mission statement and revisit it whenever resistance gets loud.

• Got a story about how you’ve overcome imposter syndrome. Please share it in the comments...
• Don’t forget to subscribe, rate, and review the podcast so we can reach and inspire more listeners like you!

In this episode, we explore why optimism isn’t just a feel-good mindset but a tactical advantage for leaders, innovators, and entrepreneurs navigating an uncertain world.

Join 11,000+ Leaders receiving the Finding Peak Newsletter: https://go.ryanhanley.com

Inspired by the teachings of Naval Ravikant, Elon Musk, and Balaji Srinivasan, we break down how optimism drives technological progress, reshapes industries, and fosters groundbreaking ideas.

Whether you're building a business, advancing in your career, or seeking personal growth, these contrarian principles will challenge conventional thinking and inspire action.

What You’ll Learn in This Episode:

• Why Naval, Elon, and Balaji emphasize optimism as a core trait for success.
• The role of first principles thinking in solving big problems and unlocking innovation.
• How optimism can help overcome fear, resistance, and industry inertia.
• The unexpected connection between technological progress and philosophical optimism.
• Practical ways to cultivate an optimistic mindset in your business and personal life.

• Website: https://www.ejorgenson.com/
• Instagram: https://www.instagram.com/erjorgenson/
• Almanac of Naval Ravikant: https://amzn.to/408kBGz