Host Jeremy C. Park talks with Robyn Householder, CEO of the Better Business Bureau Serving Middle Tennessee and Southern Kentucky, who highlights the organization's efforts and mission "to create a marketplace grounded in trust, guiding people toward the best experiences while fostering stronger relationships between businesses and consumers."

During the interview, Robyn shares some of the history for the Better Business Bureau and then talks about their model and focus on building better businesses. She talks about two of their awards programs: 1) The Torch Awards for Ethics (nominations close on February 14 and applications will close on March 21, 2025) and 2) The Spark Awards for entrepreneurs in business less than 3 years (applications close March 24, 2025). The Spark Award honors eligible social entrepreneurs, startup founders and new business owners that cultivate the Three C’s of Trust: Character, Culture and Community.

Robyn then discusses the organization's efforts to denounce unethical business practices and to help protect consumers from scams. She talks about some of the most prevalent scams taking place right now, including using QR code stickers at parking lots, using dating apps for romance and relationship scams, and storm chasers knocking on doors to solicit repairs. She shares some specific examples and ways you can protect yourself from becoming a victim.

Here are some things you can do to avoid scams this year:

• Be cautious: Be wary of unsolicited emails from a person or a company. Remember, scammers can make emails look like they’re from a legitimate business, government agency, or reputable organization. Never click on links or open attachments in unsolicited emails.
• Never send money to strangers: Check prices and shipping times on reputable retail websites to ensure they align with the offer you're considering.
• Create Strong Passwords: Make them long (16 characters and random (symbols and letters))
• Use a Credit Card: Credit cards offer added protection for online purchases compared to other payment methods.
• Stay educated on the latest scams: visit gobbb.org, and sign up for our consumer newsletter
• Take time to breathe and not panic: scammers rely on the victims’ emotions Before making a move, think the situation through.
• Check with BBB, visit BBB.org to find out more about a business.
• Talk to a friend or family member- before making a decision about something that sounds to go to be true.

Remember to report any suspected scams to BBB Scam Tracker at https://www.bbb.org/scamtracker. Your reports help protect others. For additional questions, contact BBB at info@gobbb.org or call (615) 242-4222.

https://www.bbb.org/local-bbb/bbb-of-middle-tennessee

Host Jeremy C. Park talks with Marc A. Wolfe, President and Founder of Marc A. Wolfe Enterprises, who is an ICF certified executive coach, author, speaker, podcaster, and consultant helping to turn conversations into business outcomes.

During the interview, Marc shares some of his personal story and why he became an executive coach, then highlights his book, "Yeah But...Cut Through the Noise to Live, Learn and Lead Better." Marc was inspired to write the book drawing from his decades of experience as a management consultant and executive coach, as well as his real-life observations of how people limit themselves with "yeah, buts." The book is organized into chapters that address the 15 most common "yeah, buts," grouped into five core themes: time-based, path-based, worry-based, demographic-based, and perspective-based. This flexible structure allows readers to choose their own reading approach, focusing on the chapters most relevant to them.

Marc shares how writing the book was his own "yeah, but" and how it serves as a personal playbook for crushing self-doubt and embracing what you were created to achieve. He shares some specific examples and actionable takeaways, like his 1440 model and how being intentional with your time can better protect your energy and happiness, and lead to greater results. Marc wraps up by highlighting his podcast, The Yeah, But Podcast, where he highlights the impact of "yeah, buts" through real stories of individuals who've overcome them, offering powerful examples of resilience and growth.

Connect with Marc A Wolfe on Linkedin

/ marcwolfe Visit https://www.marcawolfe.com/ to learn more about Marc A Wolfe, his book, podcast and resources.

Host Jeremy C. Park talks with Gene Garcia, Outreach Director with Heartland Adult & Teen Challenge in Murfreesboro, Tennessee, who shares his personal story of how the nonprofit organization saved and transformed his life, and highlights their mission and efforts as a long-term, faith-based drug and alcohol treatment program for adult males, ages 18 and up.

During the interview, Gene discusses their highly structured program for men who have reached their rock bottom and are ready for a complete life change. Their program focuses on Christian principles while helping men develop life skills that will aid them in the practical side of their recovery. Interpersonal skills and healthy relationships are focused on to help heal broken bonds with family, and work skills are developed so men can not only maintain sobriety but also have the practical skills necessary to be productive members of society. Gene talks about their different locations between Memphis, Middle Tennessee and Murfreesboro, how they help and transition men through employment, how the community can support their efforts, and how individuals seeking help can take their first steps toward life transformation.

Call 833-462-8286 or visit www.atctn.org for more information. You can contact Gene directly at 615-624-7878.