Résultats Éditeur "Berrett-Koehler Publishers" dans Toutes les catégories

Time has become a precious commodity, so business leaders who can save their customers’ time more effectively than competitors do will win their loyalty. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.

Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email. Yet many of us still struggle to write emails that get results. And we often are so overwhelmed by the sheer volume of emails that we feel as though we’re in email jail! How we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, clarify or confuse situations for our coworkers and customers, and reduce or increase security risks and legal liabilities.

Women are acculturated within systems that encourage them to sabotage one another; this book shows how they can break free of this cultural programming and use whatever privilege and power they have to raise each other up. Joy Wiggins and Kami Anderson advocate that the only way women can successfully support each other is by addressing the varying intersections of our individual power and privileges, particularly focusing on how some privileges are inherited along lines of race, class, sexuality, and geography.

Combining compelling data with anecdotal evidence, author Leena Al Olaimy sheds light on unorthodox and counterintuitive strategies to address social woes that groups like ISIS exploit. Using religion, neuroscience, farming, and even love, this book offers many inspiring examples and - for once - an optimistic outlook on how we can not just fight but prevent terrorism.

Corporations have a huge influence on the life of every citizen. This book offers a visionary but practical plan to give every citizen a say in how corporations are run while also gaining some supplemental income. It lays out a clear approach that uses the mechanisms of the private market to hold corporations accountable to the public. This would happen through the creation of what the authors call the Universal Fund, a kind of national, democratic, mega mutual fund. Every American over 18 would be entitled to a share and would participate in directing its share voting choices.

The Law of Small Things also exposes how our culture encourages breaches of integrity through an array of “permitted promise-breaking”, a language of clichés that equates self-interest with duty, and the “illusion of inconsequence” that excuses small breaches with the breezy confidence that we can fulfill integrity when it counts. Brody challenges the prevailing notion that integrity is a possession you hold permanently. No one “has integrity”, and no one is perfect in practicing it. What we have is the opportunity to uphold promises and fulfill duties.

In this audiobook, best-selling authors and inclusion experts Frederick A. Miller and Judith H. Katz introduce the concept of “interaction safety” and demonstrate how it can help create a work environment of trust, inclusion, and collaboration.    

The free-market, limited-government development model has been an ecological and social disaster for the developing world. Sustainable and equitable development is only possible with the active involvement of a strong central state that can guide the economy, protect the environment, and prioritize meeting their people’s basic needs. In this sure-to-be-controversial audiobook, Chandran Nair shows that the market-dominated model followed by the industrialized West is simply not scalable.

Farhana Qazi draws on her background as a pioneering counterterrorism professional and a devout Muslim to offer an insider’s view of what drives girls and women to join radical Islamic movements and how we can keep them from making this terrible choice.

Being young is the ultimate advantage when it comes to building wealth. It may not seem like it when you look at your student loan debt or when the rent comes due, but you have a huge amount of a priceless resource: time. You just need to know what to do with it. Rising-star financial advisor Dasarte Yarnway offers a simple four-step mastery approach anyone can follow to become a master wealth builder. It's a system he himself lives by.

Don't Slow Down-Team Up! With countless emails, constant communication, cascading deadlines, and seemingly endless meetings, it's a wonder any of us gets anything done these days. You can try working harder or faster or smarter, but what really makes the difference is “teaming well.” A good team is the most powerful productivity machine in existence. Laura Stack's FAST model mobilizes teams to be the most effective they can be, while keeping each other's best interests at heart. Teams learn to work together Fairly, accept Accountability, apply Systems Thinking, and maximize available Technology. An interactive assessment helps you evaluate your team's current speed and rate of acceleration. Every team may have its stars, but they couldn't do their jobs without the rest of the team doing theirs. By the end of this audiobook, you'll truly understand the abilities of your team and how each member makes things go. So, rev your team's engines, and you'll soon be roaring down the track together!

Each of us faces a moment of truth - at a time of crisis, do we stand up and speak out or retreat into our private lives? This audiobook is for those frustrated by what they see happening in the world but are not sure what they can do about it. Veteran organizer Gordon Whitman shows that we have the power we need to create a racially and economically just society. The audiobook is a road map for standing up to the bullies who've hijacked our democracy and divided us against each other.

"Stigma" is a simple two-syllable word yet a powerful expression that conjures up a variety of feelings for many people based on an array of social factors. We all have the tendency to sit on our high horses and proclaim how progressive and civilized we've become. However, the reality is that we experience the burden of stigma in the United States in our public and private lives every day.

From years of research and practical experience as a consultant, Jeff DeGraff has learned that when it comes to any innovation initiative, disharmony is crucial. We innovate when we disrupt, and we first have to disrupt each other.

Special-interest money is destroying our democratic process. But now that the Citizens United decision has thrown out campaign spending limits as abridgments of free speech, Americans want to know what they can do about it. Derek Cressman gives us the tools, both intellectual and tactical, to fight back. There's nothing inherently unconstitutional in limiting the amount of speech, Cressman insists.

Despite the countless books written on the subject of managing millennials (most often authored by non-millennials), no one has until now diagnosed the real issue of generational differences in the workplace: generations do not define themselves, their environment defines them.

The Best of the Thom Hartmann Program features excerpts from some of Thom's classic Air America shows. Volume 2: Our Living History, Thom brings his deep grounding in American history to bear on current events. He explores ripped-from-the-headlines topics like the right-wing war on the middle class, the dangers of privatizing the military and healthcare, the threat of theocracy, the legacy of the American labor Movement, and what those Republican tax cuts really mean.

World-renowned business strategist and best-selling author ( The Experience Economy, 140,00 copies sold), Joe Pine teams up with Kim Korn to take the next step after The Experience Economy. They offer a revolutionary new model to help businesses understand and develop a strategy for harnessing the limitless potential of digital technology to create memorable, enriching customer experiences.

Leaders today - whether in corporations or associations, nonprofits, or nations - face massive, messy, multidimensional problems. No one person or group can possibly solve them; they require the broadest possible cooperation. But, says Harvard scholar Dean Williams, our leadership models are still essentially tribal: individuals with formal authority leading in the interest of their own group.

Corporations are the most powerful entities on the planet. Unfortunately, many have had a long record of unprecedented and unbridled environmental degradation, social transgressions, and governance secrecy. Since by law they are beholden to their shareholders, some philanthropic trusts, pension funds, and other institutional investors have used shareholder advocacy to press for changes in corporate policy. But individual investors have largely been silent, thinking themselves powerless.