Behavior Business
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Reinforcements
- How to Get People to Help You
- Auteur(s): Heidi Grant
- Narrateur(s): Randye Kaye
- Durée: 4 h et 6 min
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Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.
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Reinforcements
- How to Get People to Help You
- Narrateur(s): Randye Kaye
- Durée: 4 h et 6 min
- Date de publication: 2020-12-17
- Langue: Anglais
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Imagine walking up to a stranger on the subway and asking them for their seat. If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable....
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Prix courant: 14,47$ ou 1 crédit
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Heart and Sell
- 10 Universal Truths Every Salesperson Needs to Know
- Auteur(s): Shari Levitin
- Narrateur(s): Shari Levitin
- Durée: 7 h et 3 min
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Are you making it difficult for your potential customers to buy from you? Today's buyers are overloaded - overwhelmed by too much information and suffering from decision fatigue. Across industries, customers are delaying purchasing decisions or even choosing to stick with the status quo so they can avoid the dreaded "sales process". In response, many sales professionals are overcompensating with behaviors that are either too accommodating or that create high pressure - and alienating potential buyers in the process.
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Heart and Sell
- 10 Universal Truths Every Salesperson Needs to Know
- Narrateur(s): Shari Levitin
- Durée: 7 h et 3 min
- Date de publication: 2019-11-12
- Langue: Anglais
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Author Shari Levitin, creator of the Third-Level Selling system, offers a dynamic framework for effective selling in the Digital Age. Unlike other sales books that focus on abstract tips or techniques, Heart and Sell offers a science based real-world approach....
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Prix courant: 22,26$ ou 1 crédit
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Culture Wins
- Auteur(s): William Vanderbloemen
- Narrateur(s): William Vanderbloemen
- Durée: 5 h et 24 min
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What could your company accomplish if it could attract and retain employees who buy into your organization's mission 100 percent? Culture Wins is a practical yet challenging modern guidebook for organizations that want to own the future. Its firsthand insights into building a contagious culture will drive sustainable growth and innovation for any organization. You will build a healthy workplace, increase revenue, and change the world with the lessons you'll learn. Stop losing employees, grow your team, and build a contagious company culture that outlasts the competition.
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Culture Wins
- Narrateur(s): William Vanderbloemen
- Durée: 5 h et 24 min
- Date de publication: 2018-02-20
- Langue: Anglais
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What could your company accomplish if it could attract and retain employees who buy into your organization's mission 100 percent? Culture Wins is a practical yet challenging modern guidebook for organizations that want to own the future....
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Prix courant: 20,15$ ou 1 crédit
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The Data Detective
- Ten Easy Rules to Make Sense of Statistics
- Auteur(s): Tim Harford
- Narrateur(s): Tim Harford
- Durée: 10 h et 24 min
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Today we think statistics are the enemy, numbers used to mislead and confuse us. That’s a mistake, Tim Harford says in The Data Detective. We shouldn’t be suspicious of statistics - we need to understand what they mean and how they can improve our lives: they are, at heart, human behavior seen through the prism of numbers and are often “the only way of grasping much of what is going on around us”.
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Nice liste
- Écrit par M. Stork le 2021-02-27
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The Data Detective
- Ten Easy Rules to Make Sense of Statistics
- Narrateur(s): Tim Harford
- Durée: 10 h et 24 min
- Date de publication: 2021-02-02
- Langue: Anglais
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From “one of the great (greatest?) contemporary popular writers on economics” (Tyler Cowen) comes a smart, lively, and encouraging rethinking of how to use statistics....
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Prix courant: 23,31$ ou 1 crédit
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The Speed of Trust
- The One Thing that Changes Everything
- Auteur(s): Stephen M. R. Covey
- Narrateur(s): Stephen M. R. Covey
- Durée: 12 h et 13 min
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For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship - from the most personal to the broadest, most indirect interaction - and how to establish trust immediately so that you and your organization can forego the time - killing, bureaucratic check - and - balance processes so often deployed in lieu of actual trust.
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Helpful information, but no real insights
- Écrit par H. Scott Elliott le 2017-12-14
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The Speed of Trust
- The One Thing that Changes Everything
- Narrateur(s): Stephen M. R. Covey
- Durée: 12 h et 13 min
- Date de publication: 2008-12-28
- Langue: Anglais
- From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction....
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Prix courant: 29,27$ ou 1 crédit
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HBR Guide to Collaborative Teams
- HBR Guide Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Mike Lenz, Janet Metzger
- Durée: 4 h et 58 min
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The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively. Whether you're leading your own direct reports or building a talented group from disparate parts of your organization, you'll discover how to align others' goals and skills so you can solve problems as a team and deliver great results.
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HBR Guide to Collaborative Teams
- HBR Guide Series
- Narrateur(s): Mike Lenz, Janet Metzger
- Série: HBR Guide Series
- Durée: 4 h et 58 min
- Date de publication: 2021-08-10
- Langue: Anglais
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The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively....
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Prix courant: 14,47$ ou 1 crédit
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Buyer Personas
- How to Gain Insight into Your Customer's Expectations, Align Your Marketing Strategies, and Win More Business
- Auteur(s): Adele Revella
- Narrateur(s): Pam Ward
- Durée: 7 h et 2 min
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Buyer Personas is the marketer's actionable guide to learning what your buyer wants and how they make decisions. Written by the world's leading authority on buyer personas, this audiobook provides comprehensive coverage of a compelling new way to conduct buyer studies, plus practical advice on adopting the buyer persona approach to measurably improve marketing outcomes. Listeners will learn how to segment their customer base, investigate each customer type, and apply a radically more relevant process of message selection, content creation, and distribution.
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Buyer Personas
- How to Gain Insight into Your Customer's Expectations, Align Your Marketing Strategies, and Win More Business
- Narrateur(s): Pam Ward
- Durée: 7 h et 2 min
- Date de publication: 2019-11-12
- Langue: Anglais
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Buyer Personas is the marketer's actionable guide to learning what your buyer wants and how they make decisions....
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Prix courant: 22,26$ ou 1 crédit
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Built to Last
- Successful Habits of Visionary Companies (Good to Great, Book 2)
- Auteur(s): Jim Collins
- Narrateur(s): Jim Collins, Jerry I. Porras
- Durée: 6 h et 16 min
- Version abrégée
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Filled with hundreds of specific examples and organized into a coherent framework of practical concepts that can be applied by managers and entrepreneurs at all levels, Built to Last provides a master blueprint for building organizations that will prosper long into the 21st century and beyond.
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The Third Book of the Foundation of your Company
- Écrit par Joel B le 2020-12-21
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Built to Last
- Successful Habits of Visionary Companies (Good to Great, Book 2)
- Narrateur(s): Jim Collins, Jerry I. Porras
- Série: Good to Great, Livre 2
- Durée: 6 h et 16 min
- Date de publication: 2019-11-07
- Langue: Anglais
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Filled with hundreds of specific examples and organized into a coherent framework of practical concepts that can be applied by managers and entrepreneurs at all levels, Built to Last provides a master blueprint for building organizations....
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Prix courant: 37,14$ ou 1 crédit
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The Technology Fallacy
- How People Are the Real Key to Digital Transformation
- Auteur(s): Gerald C. Kane, Anh Nguyen Phillips, Jonathan R. Copulsky, Autres
- Narrateur(s): Jack de Golia
- Durée: 8 h et 33 min
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Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions - but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done.
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Atrociously boring and full of fluff
- Écrit par Aravind Eyunni le 2023-08-20
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The Technology Fallacy
- How People Are the Real Key to Digital Transformation
- Narrateur(s): Jack de Golia
- Durée: 8 h et 33 min
- Date de publication: 2019-07-09
- Langue: Anglais
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Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete....
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Prix courant: 22,26$ ou 1 crédit
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Capitalism Without Capital
- The Rise of the Intangible Economy
- Auteur(s): Jonathan Haskel, Stian Westlake
- Narrateur(s): Derek Perkins
- Durée: 8 h et 56 min
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Early in the 21st century, a quiet revolution occurred. For the first time, the major developed economies began to invest more in intangible assets, like design, branding, R&D, or software, than in tangible assets, like machinery, buildings, and computers. For all sorts of businesses, from tech firms and pharma companies to coffee shops and gyms, the ability to deploy assets that one can neither see nor touch is increasingly the main source of long-term success.
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A must for leaders of developing countries
- Écrit par Manuel R Avila le 2018-09-18
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Capitalism Without Capital
- The Rise of the Intangible Economy
- Narrateur(s): Derek Perkins
- Durée: 8 h et 56 min
- Date de publication: 2017-12-15
- Langue: Anglais
- The first comprehensive account of the growing dominance of the intangible economy....
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Prix courant: 22,26$ ou 1 crédit
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The Forever Transaction
- How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
- Auteur(s): Robbie Kellman Baxter
- Narrateur(s): Caroline Miller
- Durée: 6 h et 16 min
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Strategy consultant Robbie Kellman Baxter has been helping companies excel in this business environment for more than a decade. Now, in The Forever Transaction, she reveals all her secrets. Whatever industry you're in, Baxter provides the inspiration, tools, and insight you need to build and execute a business model that will leave your competition in the dust.
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The Forever Transaction
- How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
- Narrateur(s): Caroline Miller
- Durée: 6 h et 16 min
- Date de publication: 2021-09-24
- Langue: Anglais
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Develop and cultivate the kind of robust, long-term customer relationships that power companies like Nike, Spotify, LinkedIn, and Target....
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Prix courant: 22,97$ ou 1 crédit
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Building for Everyone
- Expand Your Market with Design Practices from Google's Product Inclusion Team
- Auteur(s): Annie Jean-Baptiste
- Narrateur(s): Janina Edwards
- Durée: 7 h et 42 min
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This book makes publicly available for the first time the same inclusive design process used at Google to create user-centric award-winning and profitable products. Author and Head of Product Inclusion Annie Jean-Baptiste outlines what those practices look like in industries beyond tech with fascinating case studies. Listeners will learn the key strategies and step-by-step processes for inclusive product design that limits risk and increases profitability.
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Actionable guide to product inclusion.
- Écrit par kishawna le 2022-05-10
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Building for Everyone
- Expand Your Market with Design Practices from Google's Product Inclusion Team
- Narrateur(s): Janina Edwards
- Durée: 7 h et 42 min
- Date de publication: 2020-09-29
- Langue: Anglais
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This book makes publicly available for the first time the same inclusive design process used at Google to create user-centric award-winning and profitable products....
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Stepping Up
- How Taking Responsibility Changes Everything
- Auteur(s): John Izzo
- Narrateur(s): John Izzo
- Durée: 4 h et 52 min
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More people need to step up. When we take responsibility for making change wherever we can, not only does it make our companies, communities, and the world better, but we are happier and more successful and have more fulfilling relationships. But all too often, we stop ourselves before we start. The problems seem too daunting, it’s another department’s responsibility, other people are the issue and we can’t change them, and so on. And so nothing ever changes.
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great content but wasn't the easiest listen.
- Écrit par Ian P. le 2022-05-27
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Stepping Up
- How Taking Responsibility Changes Everything
- Narrateur(s): John Izzo
- Durée: 4 h et 52 min
- Date de publication: 2012-02-01
- Langue: Anglais
- More people need to step up. When we take responsibility for making change wherever we can, not only does it make our companies, communities, and the world better, but we are happier and more successful....
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Prix courant: 15,10$ ou 1 crédit
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The Culture Map
- Breaking Through the Invisible Boundaries of Global Business
- Auteur(s): Erin Meyer
- Narrateur(s): Lisa Larsen
- Durée: 7 h et 42 min
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Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together.
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Incredibly interesting and helpful
- Écrit par Claudia Cabeza le 2021-09-25
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The Culture Map
- Breaking Through the Invisible Boundaries of Global Business
- Narrateur(s): Lisa Larsen
- Durée: 7 h et 42 min
- Date de publication: 2019-10-15
- Langue: Anglais
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An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life....
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Prix courant: 25,24$ ou 1 crédit
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The Employee Experience Advantage
- How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They Can Celebrate
- Auteur(s): Jacob Morgan, Marshall Goldsmith - foreword
- Narrateur(s): Erik Bloomquist
- Durée: 6 h et 55 min
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Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. The Employee Experience Advantage guides listeners on a journey of creating a place where people actually want to show up to work.
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The Employee Experience Advantage
- How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They Can Celebrate
- Narrateur(s): Erik Bloomquist
- Durée: 6 h et 55 min
- Date de publication: 2019-05-31
- Langue: Anglais
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Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance....
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Disrupt Yourself
- Putting the Power of Disruptive Innovation to Work
- Auteur(s): Whitney Johnson
- Narrateur(s): Cyndee Maxwell
- Durée: 3 h et 25 min
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In this audiobook you will learn how to apply frameworks to building a business, a career - and you. We are living in an era of accelerating disruption - those who can manage the S-curve waves of learning and maxing out will have a competitive advantage. But this is a skill set that needs to be learned. Disrupt Yourself will help people cope with the unpredictability of disruption and use it to their competitive advantage.
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Disrupt Yourself
- Putting the Power of Disruptive Innovation to Work
- Narrateur(s): Cyndee Maxwell
- Durée: 3 h et 25 min
- Date de publication: 2015-09-26
- Langue: Anglais
- In this audiobook you will learn how to apply these frameworks to building a business, a career - and you....
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Prix courant: 21,00$ ou 1 crédit
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Beyond Performance 2.0
- A Proven Approach to Leading Large-Scale Change, 2nd Edition
- Auteur(s): Scott Keller, Bill Schaninger
- Narrateur(s): Matthew Boston
- Durée: 10 h et 20 min
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Whereas the first edition of Beyond Performance introduced the authors' "Five Frames of Performance and Health" approach to change management, the fully revised and updated Beyond Performance 2.0 has been transformed into a truly practical "how to" guide for leaders. Every aspect of how to lead change at scale is covered in a step-by-step manner, always accompanied by practical tools and real-life examples.
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Beyond Performance 2.0
- A Proven Approach to Leading Large-Scale Change, 2nd Edition
- Narrateur(s): Matthew Boston
- Durée: 10 h et 20 min
- Date de publication: 2019-07-16
- Langue: Anglais
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Whereas the first edition of Beyond Performance introduced the authors' "Five Frames of Performance and Health" approach to change management, the fully revised and updated Beyond Performance 2.0 has been transformed into a truly practical "how to" guide for leaders....
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Prix courant: 27,83$ ou 1 crédit
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Why People Buy
- The Real Reason Features and Benefits Selling Doesn't Work
- Auteur(s): Greg Nanigian
- Narrateur(s): Graham Rowat
- Durée: 3 h et 48 min
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Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you.
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Why People Buy
- The Real Reason Features and Benefits Selling Doesn't Work
- Narrateur(s): Graham Rowat
- Durée: 3 h et 48 min
- Date de publication: 2020-12-29
- Langue: Anglais
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Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you....
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Gamify
- How Gamification Motivates People to Do Extraordinary Things
- Auteur(s): Brian Burke
- Narrateur(s): Steven Menasche
- Durée: 5 h et 18 min
- Version intégrale
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Organizations are facing an engagement crisis. Not surprisingly, these stakeholders have developed deflector shields to protect themselves. Only a privileged few organizations are allowed to penetrate the shield, and even less will meaningfully engage. To penetrate the shield, and engage the audience, organizations need an edge. Gamification has emerged as a way to gain that edge and organizations are beginning to see it as a key tool in their digital engagement strategy.
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Heads up for an exiting set of tools and strategies
- Écrit par Kwadwo le 2023-02-07
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Gamify
- How Gamification Motivates People to Do Extraordinary Things
- Narrateur(s): Steven Menasche
- Durée: 5 h et 18 min
- Date de publication: 2014-06-13
- Langue: Anglais
- Organizations are facing an engagement crisis. Not surprisingly, these stakeholders have developed deflector shields to protect themselves....
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Prix courant: 31,16$ ou 1 crédit
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Customer Obsessed
- A Whole Company Approach to Delivering Exceptional Customer Experiences
- Auteur(s): Eric Berridge
- Narrateur(s): Tim Andres Pabon
- Durée: 7 h et 13 min
- Version intégrale
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Au global
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Performance
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Histoire
Companies who define success through business outcomes and put customers at the center of their business realize sustainable, continuous growth. Customer experience is a key driver of technical innovation and business success - Customer Obsessed teaches companies how to leverage it across all levels of their organizations to sustain competitive advantage in the digital era. Customer Obsessed provides a comprehensive road map to help you build a better, more innovative business.
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Customer Obsessed
- A Whole Company Approach to Delivering Exceptional Customer Experiences
- Narrateur(s): Tim Andres Pabon
- Durée: 7 h et 13 min
- Date de publication: 2017-06-29
- Langue: Anglais
- Customer Obsessed looks at customer experience with an eye toward business transformation, providing high-level insight into each business element that affects that experience....
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Prix courant: 33,39$ ou 1 crédit
Prix réduit: 33,39$ ou 1 crédit
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