Behavior Business
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The Convenience Revolution
- How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
- Auteur(s): Shep Hyken
- Narrateur(s): Timothy Andrés Pabon
- Durée: 4 h et 41 min
- Version intégrale
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Customers will pay for convenience. And they'll choose to do more business over time with the people and companies that make their lives more convenient. This audiobook shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You'll learn six compelling strategies, supported by numerous examples and case studies, that will fuel your plan to create a focus on convenience for your customers.
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The Convenience Revolution
- How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
- Narrateur(s): Timothy Andrés Pabon
- Durée: 4 h et 41 min
- Date de publication: 2018-11-13
- Langue: Anglais
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This audiobook shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You'll learn six compelling strategies, supported by numerous examples and case studies, that will fuel your plan to create a focus on convenience for your customers....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Why Women Buy
- How to Sell to the World’s Largest Market
- Auteur(s): Dawn Jones, Sherry Prindle - contributor
- Narrateur(s): Dawn Jones
- Durée: 3 h et 53 min
- Version intégrale
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Women drive 80 percent of consumer spending. The most powerful determining factor for how we see the world is gender. In today's business market, women hold buying power of $4.4 trillion in the United States alone. Mastering the skills to tap into the world's largest buying segment will give you the competitive advantage you need. In this audiobook, Dawn Jones shares seven techniques for bridging the gap and capturing more business.
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A little too simple
- Écrit par Eric le 2023-01-18
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Why Women Buy
- How to Sell to the World’s Largest Market
- Narrateur(s): Dawn Jones
- Durée: 3 h et 53 min
- Date de publication: 2017-04-01
- Langue: Anglais
- Women drive 80 percent of consumer spending. The most powerful determining factor for how we see the world is gender....
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Prix courant: 20,15$ ou 1 crédit
Prix réduit: 20,15$ ou 1 crédit
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The Neurodiversity Edge
- The Essential Guide to Embracing Autism, ADHD, Dyslexia, and Other Neurological Differences for Any Organization
- Auteur(s): Maureen Dunne
- Narrateur(s): Nan McNamara
- Durée: 8 h et 42 min
- Version intégrale
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With this indispensable guide, you'll cultivate a values-driven approach to building a culture of sustained authentic inclusion where everyone can thrive; learn how to improve the interview process to avoid missing game-changing talent; develop a hybrid office protocol that works for everyone and a support infrastructure that aligns with universal design principles; uncover and eliminate the destructive influence of unconscious cognitive biases; understand unique problem-solving abilities such as lateral thinking, visual-spatial thinking, multisensory thinking, and much more.
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The Neurodiversity Edge
- The Essential Guide to Embracing Autism, ADHD, Dyslexia, and Other Neurological Differences for Any Organization
- Narrateur(s): Nan McNamara
- Durée: 8 h et 42 min
- Date de publication: 2024-04-16
- Langue: Anglais
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In The Neurodiversity Edge, renowned Oxford-trained cognitive scientist, neurodiversity expert, and business leader, Dr. Maureen Dunne presents a pioneering framework to harnessing the power of neurodiversity to navigate the most important human resources revolution in the modern era.
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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People Operations
- Automate HR, Design a Great Employee Experience, and Unleash Your Workforce
- Auteur(s): Jay Fulcher, Tracy Cote, Kevin Marasco
- Narrateur(s): Trevor Thompson
- Durée: 7 h et 58 min
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People Operations explains how leaders at small- and medium-sized businesses can stop spending time on HR administration - "paperwork" - and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, and Tracy Cote provide listeners with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices.
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People Operations
- Automate HR, Design a Great Employee Experience, and Unleash Your Workforce
- Narrateur(s): Trevor Thompson
- Durée: 7 h et 58 min
- Date de publication: 2021-08-10
- Langue: Anglais
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People Operations explains how leaders at small- and medium-sized businesses can stop spending time on HR administration - "paperwork" - and start focusing on the "peoplework" that truly fuels employee growth and productivity....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Right Kind of Wrong
- Auteur(s): Amy C. Edmondson
- Narrateur(s): Kathe Mazur
- Durée: 11 h et 10 min
- Version intégrale
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We used to think of failure as the opposite of success. Now, we’re often torn between two “failure cultures”: one that says to avoid failure at all costs, the other that says fail fast, fail often. The trouble is that both approaches lack the crucial distinctions to help us separate good failure from bad. As a result, we miss the opportunity to fail well. After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely.
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Profound & Practical
- Écrit par Amazon Customer le 2024-09-28
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The Right Kind of Wrong
- Narrateur(s): Kathe Mazur
- Durée: 11 h et 10 min
- Date de publication: 2023-09-05
- Langue: Anglais
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Pioneering researcher of psychological safety and award-winning Harvard Business School professor Amy Edmondson provides a revolutionary guide that will transform your relationship with failure.
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Prix courant: 26,21$ ou 1 crédit
Prix réduit: 26,21$ ou 1 crédit
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The Culture Map
- Breaking Through the Invisible Boundaries of Global Business
- Auteur(s): Erin Meyer
- Narrateur(s): Lisa Larsen
- Durée: 7 h et 42 min
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Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together.
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Incredibly interesting and helpful
- Écrit par Claudia Cabeza le 2021-09-25
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The Culture Map
- Breaking Through the Invisible Boundaries of Global Business
- Narrateur(s): Lisa Larsen
- Durée: 7 h et 42 min
- Date de publication: 2019-10-15
- Langue: Anglais
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An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life....
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Prix courant: 25,24$ ou 1 crédit
Prix réduit: 25,24$ ou 1 crédit
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Customer Obsessed
- A Whole Company Approach to Delivering Exceptional Customer Experiences
- Auteur(s): Eric Berridge
- Narrateur(s): Tim Andres Pabon
- Durée: 7 h et 13 min
- Version intégrale
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Companies who define success through business outcomes and put customers at the center of their business realize sustainable, continuous growth. Customer experience is a key driver of technical innovation and business success - Customer Obsessed teaches companies how to leverage it across all levels of their organizations to sustain competitive advantage in the digital era. Customer Obsessed provides a comprehensive road map to help you build a better, more innovative business.
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Customer Obsessed
- A Whole Company Approach to Delivering Exceptional Customer Experiences
- Narrateur(s): Tim Andres Pabon
- Durée: 7 h et 13 min
- Date de publication: 2017-06-29
- Langue: Anglais
- Customer Obsessed looks at customer experience with an eye toward business transformation, providing high-level insight into each business element that affects that experience....
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Prix courant: 33,39$ ou 1 crédit
Prix réduit: 33,39$ ou 1 crédit
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Marketing Mess to Brand Success
- 30 Challenges to Transform Your Organization's Brand (and Your Own)!
- Auteur(s): Scott Jeffrey Miller
- Narrateur(s): Scott Jeffrey Miller
- Durée: 7 h et 58 min
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One man's mistake is another man's lesson. Don't let Scott Miller's success story fool you. He has made and learned from many mistakes in his career. Marketing Mess to Brand Success shares a career's worth of horrifying mistakes, missteps, and lessons learned. Whether you're starting a new company, a brand manager figuring out the best brand strategy or brand positioning for a niche market, or trying to land your first job as a marketing manager or brand manager, this book is designed to prepare you for many of the inevitable challenges that you will encounter.
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Marketing Mess to Brand Success
- 30 Challenges to Transform Your Organization's Brand (and Your Own)!
- Narrateur(s): Scott Jeffrey Miller
- Durée: 7 h et 58 min
- Date de publication: 2021-06-22
- Langue: Anglais
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One man's mistake is another man's lesson. Don't let Scott Miller's success story fool you. He has made and learned from many mistakes in his career. Marketing Mess to Brand Success shares a career's worth of horrifying mistakes, missteps, and lessons learned.....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Misbehaving
- The Making of Behavioral Economics
- Auteur(s): Richard H. Thaler
- Narrateur(s): L. J. Ganser
- Durée: 13 h et 35 min
- Version intégrale
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Richard H. Thaler has spent his career studying the radical notion that the central agents in the economy are humans - predictable, error-prone individuals. Misbehaving is his arresting, frequently hilarious account of the struggle to bring an academic discipline back down to earth - and change the way we think about economics, ourselves, and our world.
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Great
- Écrit par Utilisateur anonyme le 2019-05-14
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Misbehaving
- The Making of Behavioral Economics
- Narrateur(s): L. J. Ganser
- Durée: 13 h et 35 min
- Date de publication: 2015-05-18
- Langue: Anglais
- Richard H. Thaler has spent his career studying the radical notion that the central agents in the economy are humans - predictable, error-prone individuals....
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Prix courant: 33,53$ ou 1 crédit
Prix réduit: 33,53$ ou 1 crédit
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The Five Temptations of a CEO
- A Leadership Fable
- Auteur(s): Patrick Lencioni
- Narrateur(s): Patrick Lencioni
- Durée: 1 h et 30 min
- Version abrégée
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Young, ambitious, and overwhelmed, Andrew O'Brien personifies a part of every leader as he wanders in search of the elusive silver bullet that will propel him to success. He happens upon an unlikely guide who distills the seemingly infinite list of leadership perils into the five temptations of a CEO. In an intense and often combative exchange, the two debate fundamental issues faced by all leaders, issues involving personal integrity and effectiveness in the ongoing struggle for success.
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Lencioni nails it!
- Écrit par JK Weening Family le 2022-10-10
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The Five Temptations of a CEO
- A Leadership Fable
- Narrateur(s): Patrick Lencioni
- Durée: 1 h et 30 min
- Date de publication: 2006-03-08
- Langue: Anglais
- In this stunning business fiction debut, Patrick Lencioni delivers a powerful wake-up call to all of us who dare to lead....
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Prix courant: 7,72$ ou 1 crédit
Prix réduit: 7,72$ ou 1 crédit
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Why CEOs Fail
- The 11 Behaviors That Can Derail Your Climb to the Top - And How to Manage Them
- Auteur(s): David L. Dotlich, Peter C. Cairo
- Narrateur(s): Bruce Miles
- Durée: 3 h et 43 min
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If any of the following behaviors sound like you or someone you work with, beware! In Why CEOs Fail, David L. Dotlich and Peter C. Cairo describe the most common characteristics of derailed top executives and how you can avoid them.
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Why CEOs Fail
- The 11 Behaviors That Can Derail Your Climb to the Top - And How to Manage Them
- Narrateur(s): Bruce Miles
- Durée: 3 h et 43 min
- Date de publication: 2020-07-09
- Langue: Anglais
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If any of the following behaviors sound like you or someone you work with, beware! In Why CEOs Fail, David L. Dotlich and Peter C. Cairo describe the most common characteristics of derailed top executives and how you can avoid them....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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The Future of Work
- The Insights You Need from Harvard Business Review (HBR Insights Series)
- Auteur(s): Harvard Business Review
- Narrateur(s): Mike Lenz, Rachel Perry
- Durée: 3 h et 14 min
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Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated digital transformation, one thing is clear - work will no longer be the same. The Future of Work: The Insights You Need from Harvard Business Review will provide you with today's most essential thinking about creating a work-from-anywhere organization, harnessing AI as part of your team, creating an inclusive culture, and building a purpose-driven organization.
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The Future of Work
- The Insights You Need from Harvard Business Review (HBR Insights Series)
- Narrateur(s): Mike Lenz, Rachel Perry
- Série: HBR Insights Series
- Durée: 3 h et 14 min
- Date de publication: 2021-08-17
- Langue: Anglais
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Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated digital transformation, one thing is clear - work will no longer be the same.....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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The End of Competitive Advantage
- How to Keep Your Strategy Moving as Fast as Your Business
- Auteur(s): Rita Gunther McGrath, Alex Gourlay - foreword
- Narrateur(s): Teri Schnaubelt
- Durée: 5 h et 56 min
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Are you at risk of being trapped in an uncompetitive business? Chances are the strategies that worked well for you even a few years ago no longer deliver the results you need. Dramatic changes in business have unearthed a major gap between traditional approaches to strategy and the way the real world works now. In short, strategy is stuck. Most leaders are using frameworks that were designed for a different era of business and based on a single dominant idea - that the purpose of strategy is to achieve a sustainable competitive advantage.
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If you like Lilith from Cheers, you’ll love this
- Écrit par seth wudel le 2021-12-23
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The End of Competitive Advantage
- How to Keep Your Strategy Moving as Fast as Your Business
- Narrateur(s): Teri Schnaubelt
- Durée: 5 h et 56 min
- Date de publication: 2019-12-24
- Langue: Anglais
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Are you at risk of being trapped in an uncompetitive business? Chances are the strategies that worked well for you even a few years ago no longer deliver the results you need....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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What Women Want
- The Global Marketplace Turns Female Friendly
- Auteur(s): Paco Underhill
- Narrateur(s): Mike Chamberlain
- Durée: 7 h et 19 min
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Paco Underhill, the author of the hugely successful Why We Buy and Call of the Mall, reports on the growing importance of women in everybody’s marketplace - what makes a package, product, space, or service “female friendly”. Underhill offers a tour of the world’s marketplace - with shrewd observations and practical applications to help everybody adapt to the new realities.
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Influencing the World
- Écrit par Amazon Customer le 2023-01-04
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What Women Want
- The Global Marketplace Turns Female Friendly
- Narrateur(s): Mike Chamberlain
- Durée: 7 h et 19 min
- Date de publication: 2011-04-27
- Langue: Anglais
- Paco Underhill, the author of the hugely successful Why We Buy and Call of the Mall, reports on the growing importance of women in everybody’s marketplace....
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Prix courant: 17,05$ ou 1 crédit
Prix réduit: 17,05$ ou 1 crédit
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The Human Brand
- How We Relate to People, Products, and Companies
- Auteur(s): Chris Malone, Susan T. Fiske
- Narrateur(s): Sean Runnette
- Durée: 5 h et 58 min
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Customers everywhere describe their interactions with companies in a deeply personal way: We hate our banks, love our smartphones, and think the cable company is out to get us. What is actually going through our brains when we make these judgments? Customer loyalty expert Chris Malone and top social psychologist Susan Fiske have discovered that our perceptions arise from spontaneous judgments on warmth and competence, the same two factors that also determine our impressions of people.
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The Human Brand
- How We Relate to People, Products, and Companies
- Narrateur(s): Sean Runnette
- Durée: 5 h et 58 min
- Date de publication: 2013-10-15
- Langue: Anglais
- Customers everywhere describe their interactions with companies in a deeply personal way: We hate our banks, love our smartphones, and think the cable company is out to get us....
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Prix courant: 21,02$ ou 1 crédit
Prix réduit: 21,02$ ou 1 crédit
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Auteur(s): Robert I. Sutton Ph.D.
- Narrateur(s): Robert Sutton
- Durée: 2 h et 59 min
- Version abrégée
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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Should be called "The No-duh rule"
- Écrit par Marz le 2023-07-14
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrateur(s): Robert Sutton
- Durée: 2 h et 59 min
- Date de publication: 2007-02-22
- Langue: Anglais
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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Prix courant: 19,18$ ou 1 crédit
Prix réduit: 19,18$ ou 1 crédit
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Tribes
- We Need You to Lead Us
- Auteur(s): Seth Godin
- Narrateur(s): Seth Godin
- Durée: 3 h et 42 min
- Version intégrale
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Tribes are groups of people aligned around an idea, connected to a leader and to each other. Tribes make our world work, and always have. The new opportunity is that it's easier than ever to find, organize, and lead a tribe. The Web has enabled an explosion of all kinds of tribes - and created shortage of people to lead them. This is the growth industry of our time. Tribes will help you understand exactly what's at stake, and why YOU can and should lead a tribe of your own.
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Essence of leadership
- Écrit par Maryse le 2020-04-20
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Tribes
- We Need You to Lead Us
- Narrateur(s): Seth Godin
- Durée: 3 h et 42 min
- Date de publication: 2008-10-16
- Langue: Anglais
- Tribes are groups of people aligned around an idea, connected to a leader and to each other. Tribes will help you understand what's at stake, and why YOU should lead a tribe of your own....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Unlearn
- Let Go of Past Success to Achieve Extraordinary Results
- Auteur(s): Barry O'Reilly
- Narrateur(s): Michael Anthony
- Durée: 7 h et 13 min
- Version intégrale
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The transformative system that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success. Packed with relatable anecdotes and real-world examples, this unique resource walks you through every step of the unlearning process. You'll discover new ways of thinking and leading in every industry. You'll identify what you need to unlearn, what to stop, what to keep, and what to change.
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Unlearn
- Let Go of Past Success to Achieve Extraordinary Results
- Narrateur(s): Michael Anthony
- Durée: 7 h et 13 min
- Date de publication: 2021-07-22
- Langue: Anglais
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The transformative system that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success....
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Prix courant: 22,97$ ou 1 crédit
Prix réduit: 22,97$ ou 1 crédit
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What You Do Is Who You Are
- How to Create Your Business Culture
- Auteur(s): Ben Horowitz
- Narrateur(s): Kevin Kenerly
- Durée: 6 h et 12 min
- Version intégrale
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Au global
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Performance
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Histoire
Ben Horowitz, a leading venture capitalist, modern management expert, and New York Times best-selling author, combines lessons both from history and from modern organizational practice with practical and often surprising advice to help executives build cultures that can weather both good and bad times. What You Do Is Who You Are explains how to make your culture purposeful by spotlighting four models of leadership and culture-building.
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Great
- Écrit par boyincity le 2020-11-06
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What You Do Is Who You Are
- How to Create Your Business Culture
- Narrateur(s): Kevin Kenerly
- Durée: 6 h et 12 min
- Date de publication: 2019-10-29
- Langue: Anglais
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Ben Horowitz, a leading venture capitalist and modern management expert, combines lessons both from history and from modern organizational practice with practical and often surprising advice to help executives build cultures that can weather both good and bad times....
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Prix courant: 24,46$ ou 1 crédit
Prix réduit: 24,46$ ou 1 crédit
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The Age of Persuasion
- How Marketing Ate Our Culture
- Auteur(s): Terry O'Reilly, Mike Tennant
- Narrateur(s): Terry O'Reilly
- Durée: 10 h et 24 min
- Version intégrale
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Au global
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Performance
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Histoire
The Age of Persuasion is for those who say "advertising doesn't work on me" as well as those who want to understand how this industry has become inseparable from modern culture. Using their popular CBC Radio series as a starting point, Terry O'Reilly and Mike Tennant tell the fascinating story of how modern marketing came of age - from the early players to the Mad Men of the 1960s and beyond.
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Wisdom to my ears
- Écrit par James O'Connor le 2020-02-28
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The Age of Persuasion
- How Marketing Ate Our Culture
- Narrateur(s): Terry O'Reilly
- Durée: 10 h et 24 min
- Date de publication: 2020-02-25
- Langue: Anglais
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The ad men behind CBC Radio's The Age of Persuasion combine lively social history and years of industry experience to show how the art of persuasion shapes our culture....
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Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
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Prix courant: 22,14$ ou 1 crédit
Prix réduit: 22,14$ ou 1 crédit
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