Behavior Management
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The Toyota Way to Service Excellence
- Lean Transformation in Service Organizations
- Auteur(s): Jeffrey K. Liker, Karyn Ross
- Narrateur(s): Doug Greene
- Durée: 15 h et 41 min
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A must-listen for service professionals of every level, this essential book takes the proven Lean principles of the best-selling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer.
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The Toyota Way to Service Excellence
- Lean Transformation in Service Organizations
- Narrateur(s): Doug Greene
- Durée: 15 h et 41 min
- Date de publication: 2021-08-11
- Langue: Anglais
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The world's best-selling Lean expert shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way....
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Prix courant: 29,70$ ou 1 crédit
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HBR's 10 Must Reads on Career Resilience
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Daniel Henning, Janet Metzger
- Durée: 5 h et 44 min
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It's easy to get caught up in the day-to-day demands of your current job and lose sight of the big picture, but with a typical career spanning fifty years or more, you do so at your own peril. It's up to you to chart your own course to professional success. We've combed through hundreds of articles in the Harvard Business Review archive and selected the 10 most important ones to help you develop yourself, make the right career moves, navigate inevitable detours and disruptions, and turn your professional dreams into reality.
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HBR's 10 Must Reads on Career Resilience
- HBR's 10 Must Reads Series
- Narrateur(s): Daniel Henning, Janet Metzger
- Série: HBR's 10 Must Reads series
- Durée: 5 h et 44 min
- Date de publication: 2021-02-23
- Langue: Anglais
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We've combed through hundreds of articles in the Harvard Business Review archive and selected the 10 most important ones to help you develop yourself, make the right career moves, navigate inevitable detours and disruptions, and turn your professional dreams into reality....
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Prix courant: 17,81$ ou 1 crédit
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Auteur(s): Bob Maurer, Leigh Ann Hirschman
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
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UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.
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The Spirit of Kaizen
- Creating Lasting Excellence One Small Step at a Time
- Narrateur(s): Bob Maurer
- Durée: 4 h et 8 min
- Date de publication: 2012-11-06
- Langue: Anglais
- The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen....
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Prix courant: 23,31$ ou 1 crédit
Prix réduit: 23,31$ ou 1 crédit
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Invite Change
- Lessons from 2020, the Year of No Return
- Auteur(s): Janet M. Harvey
- Narrateur(s): Janet M. Harvey
- Durée: 4 h et 35 min
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When is the last time you visibly and boldly challenged the status quo? It might be a tough question to answer. Uncertainty about what’s on the other side of the familiar and comfortable stops many of us from taking action. And yet, we continue to stay stuck, unaware of our roadblocks, and without a meaningful way forward. What can be done? We must intentionally “invite change”.
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Invite Change
- Lessons from 2020, the Year of No Return
- Narrateur(s): Janet M. Harvey
- Durée: 4 h et 35 min
- Date de publication: 2021-03-24
- Langue: Anglais
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The purpose of this book is to challenge the status quo, provoke discussion, and quench a thirst for something different in the way people contribute and influence their workplaces and their communities....
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Prix courant: 17,17$ ou 1 crédit
Prix réduit: 17,17$ ou 1 crédit
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One Minute Mentoring
- How to Find and Work with a Mentor - and Why You'll Benefit from Being One
- Auteur(s): Ken Blanchard, Claire Diaz-Ortiz
- Narrateur(s): Dan Woren
- Durée: 2 h et 14 min
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Positive mentoring relationships can change the way we lead and help us succeed. In One Minute Mentoring, legendary management guru Ken Blanchard and Claire Diaz-Ortiz, a former Twitter executive and early employee, combine their knowledge to provide a systematic approach to intergenerational mentoring, giving listeners great insight into the power and influence of mentoring and encouraging them to pursue their own mentoring relationships.
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One Minute Mentoring
- How to Find and Work with a Mentor - and Why You'll Benefit from Being One
- Narrateur(s): Dan Woren
- Durée: 2 h et 14 min
- Date de publication: 2017-05-02
- Langue: Anglais
- Positive mentoring relationships can change the way we lead and help us succeed....
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Prix courant: 13,97$ ou 1 crédit
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Gorilla in the Cockpit
- Breaking the Hidden Patterns of Project Failure and the System for Success
- Auteur(s): Vip Vyas, Thomas D. Zweifel
- Narrateur(s): Shlomo Zacks
- Durée: 6 h et 17 min
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Gorilla in the Cockpit offers a revolutionary way to understand megaproject failures. It opens the black box to reveal the hidden drivers of project crashes. The root causes cannot be found in traditional project management books. They are neither technical nor financial. They are human.
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Gorilla in the Cockpit
- Breaking the Hidden Patterns of Project Failure and the System for Success
- Narrateur(s): Shlomo Zacks
- Durée: 6 h et 17 min
- Date de publication: 2023-02-06
- Langue: Anglais
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Gorilla in the Cockpit offers a revolutionary way to understand megaproject failures. It opens the black box to reveal the hidden drivers of project crashes. The root causes cannot be found in traditional project management books....
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Prix courant: 15,10$ ou 1 crédit
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Rethinking Work
- Seismic Changes in the Where, When, and Why
- Auteur(s): Rishad Tobaccowala
- Narrateur(s): Tom Parks
- Durée: 7 h
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We have a choice. We can either be reactive and struggle to adjust to transformational events on the fly, or we can be proactive and control the narrative—reinventing work to align with the evolving environment. Futurist Rishad Tobaccowala has had a highly successful career because he has anticipated and capitalized on emerging trends. In Rethinking Work, Rishad outlines the reasons why being proactive in this era of unprecedented change is the only way organizations will survive and thrive.
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Rethinking Work
- Seismic Changes in the Where, When, and Why
- Narrateur(s): Tom Parks
- Durée: 7 h
- Date de publication: 2025-02-04
- Langue: Anglais
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A sea change is occurring—a change so monumental that it is making us re-invent the traditional ideas of where work is done, when work is done, why work is done, and even what work itself is. Learn to thrive in a world where the who, what, why, where, when and how of work will be transformed.
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Prix courant: 27,36$ ou 1 crédit
Prix réduit: 27,36$ ou 1 crédit
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Optimal Outcomes
- Free Yourself from Conflict at Work, at Home, and in Life
- Auteur(s): Jennifer Goldman-Wetzler
- Narrateur(s): Jennifer Goldman-Wetzler
- Durée: 5 h et 57 min
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Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Optimal Outcomes reveals eight groundbreaking practices proven to help people everywhere free themselves from conflict.
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Optimal Outcomes
- Free Yourself from Conflict at Work, at Home, and in Life
- Narrateur(s): Jennifer Goldman-Wetzler
- Durée: 5 h et 57 min
- Date de publication: 2020-02-25
- Langue: Anglais
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An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom instead - even without others’ cooperation....
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Prix courant: 24,46$ ou 1 crédit
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Don't Be a F--king Dick
- Leadership for Vibrant Communities
- Auteur(s): Howie Milstein
- Narrateur(s): Howie Milstein
- Durée: 1 h et 39 min
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In DBAFD, Milstein asserts that it’s incumbent upon leadership to promote and model strong, meaningful relationships throughout the community. At the basis of all relationships is trust, and while trust can be built through competency, reliability, and intimacy, it is easily destroyed when leaders’ raging egos are manifested too much of the time.
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everyone should read this book!!
- Écrit par Utilisateur anonyme le 2024-03-18
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Don't Be a F--king Dick
- Leadership for Vibrant Communities
- Narrateur(s): Howie Milstein
- Durée: 1 h et 39 min
- Date de publication: 2020-08-20
- Langue: Anglais
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In DBAFD, Milstein asserts that it’s incumbent upon leadership to promote and model strong, meaningful relationships throughout the community....
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Prix courant: 8,71$ ou 1 crédit
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Positively Energizing Leadership
- Virtuous Actions and Relationships That Create High Performance
- Auteur(s): Kim Cameron
- Narrateur(s): Sean Pratt
- Durée: 4 h et 36 min
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This book is about one of the most important factors that leads to spectacular performance in organizations. Kim Cameron, a true pioneer in the study of positive leadership, offers validated scientific evidence that all individuals are inherently attracted to and flourish in the presence of positive energy.
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Positively Energizing Leadership
- Virtuous Actions and Relationships That Create High Performance
- Narrateur(s): Sean Pratt
- Durée: 4 h et 36 min
- Date de publication: 2021-06-16
- Langue: Anglais
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This practical guide, the first to show how leaders can achieve extraordinary results through the positive energy generated by virtuous interactions with employees, is written by one of the giants in the study of positive leadership....
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Prix courant: 22,17$ ou 1 crédit
Prix réduit: 22,17$ ou 1 crédit
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Anger Management for Parents
- The Ultimate Two-Part Guide to Mastering Essential Skills for Better Parenting and Improved Child Behavior
- Auteur(s): Emily Giles
- Narrateur(s): Michelle Renee Tribble
- Durée: 5 h et 1 min
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If you think anger is an uncontrollable automatic reaction, it's time to reframe your perspective. Parenting isn't always a bed of roses. The chaos, arguments, and guilt can be overwhelming. You're not alone.
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Anger Management for Parents
- The Ultimate Two-Part Guide to Mastering Essential Skills for Better Parenting and Improved Child Behavior
- Narrateur(s): Michelle Renee Tribble
- Durée: 5 h et 1 min
- Date de publication: 2023-12-20
- Langue: Anglais
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If you think anger is an uncontrollable automatic reaction, it's time to reframe your perspective. Parenting isn't always a bed of roses. The chaos, arguments, and guilt can be overwhelming. You're not alone....
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Prix courant: 25,00$ ou 1 crédit
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Rituals Roadmap
- The Human Way to Transform Everyday Routines into Workplace Magic
- Auteur(s): Erica Keswin
- Narrateur(s): Erica Keswin
- Durée: 6 h et 12 min
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In Bring Your Human to Work, Erica Keswin laid down the rules and protocols of a human workplace. Now, in Rituals Roadmap, she shows us how to further employee engagement, explaining that workplace rituals foster a sense of belonging and help workers connect with one another and their work.
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Rituals Roadmap
- The Human Way to Transform Everyday Routines into Workplace Magic
- Narrateur(s): Erica Keswin
- Durée: 6 h et 12 min
- Date de publication: 2021-07-14
- Langue: Anglais
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In Rituals Roadmap, Erica Keswin shows us how to further employee engagement, explaining that workplace rituals foster a sense of belonging and help workers connect with one another and their work....
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Prix courant: 22,26$ ou 1 crédit
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20 Minutes to a Top Performer
- Three Fast and Effective Conversations to Motivate, Develop, and Engage Your Employees
- Auteur(s): Alan Vengel
- Narrateur(s): John Haag
- Durée: 5 h et 12 min
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20 Minutes to a Top Performer is a blueprint to helping your people succeed. And when they succeed, you and the entire organization succeed.
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20 Minutes to a Top Performer
- Three Fast and Effective Conversations to Motivate, Develop, and Engage Your Employees
- Narrateur(s): John Haag
- Durée: 5 h et 12 min
- Date de publication: 2021-07-20
- Langue: Anglais
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20 Minutes to a Top Performer is a blueprint to helping your people succeed. And when they succeed, you and the entire organization succeed....
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Prix courant: 19,01$ ou 1 crédit
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The Power of Thanks
- How Social Recognition Empowers Employees and Creates a Best Place to Work
- Auteur(s): Eric Mosley, Derek Irvine
- Narrateur(s): Kevin Young
- Durée: 6 h et 59 min
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Building a fully engaged, energized workforce is the key to business success. The Power of Thanks reveals how leading companies like Intuit, JetBlue Airways, IHG, Symantec, ConAgra Foods, and The Hershey Company empower employees through social recognition, in which the practice of mutual appreciation and trust directs and rewards higher performance. Eric Mosley and Derek Irvine, executives at the world-renowned employee recognition firm Globoforce, explain why social recognition is so powerful and how you can apply it in your company.
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The Power of Thanks
- How Social Recognition Empowers Employees and Creates a Best Place to Work
- Narrateur(s): Kevin Young
- Durée: 6 h et 59 min
- Date de publication: 2021-07-30
- Langue: Anglais
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The most powerful word in your leadership vocabulary is...thanks....
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Prix courant: 23,76$ ou 1 crédit
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Leading Beyond Change
- A Practical Guide to Evolving Business Agility
- Auteur(s): Michael Sahota, Audree Tara Sahota
- Narrateur(s): Wayne Shepherd
- Durée: 10 h et 6 min
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This guide shows listeners how to transform a traditional organization into an evolutionary one with a framework and mindset that offer a new way of leading and approaching change.
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Leading Beyond Change
- A Practical Guide to Evolving Business Agility
- Narrateur(s): Wayne Shepherd
- Durée: 10 h et 6 min
- Date de publication: 2021-08-16
- Langue: Anglais
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This guide shows listeners how to transform a traditional organization into an evolutionary one with a framework and mindset that offer a new way of leading and approaching change....
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Prix courant: 40,35$ ou 1 crédit
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How to Be Profitable and Moral
- A Rational Egoist Approach to Business
- Auteur(s): Jaana Woiceshyn
- Narrateur(s): Sean Saulsbury
- Durée: 6 h et 7 min
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According to conventional morality, either a business manager maximizes profits and necessarily compromises on ethics, or necessarily sacrifices profits in order to be moral. Woiceshyn explains why this is a false dichotomy and offers rational egoism as an alternative moral code to business people who want to maximize profits ethically. Through logical argument and various examples, this audiobook shows how to apply principles such as rationality, productiveness, honesty, justice, and pride for long-term self-interest.
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Egocentric Perspective to Business
- Écrit par Utilisateur anonyme le 2023-12-14
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How to Be Profitable and Moral
- A Rational Egoist Approach to Business
- Narrateur(s): Sean Saulsbury
- Durée: 6 h et 7 min
- Date de publication: 2020-03-21
- Langue: Anglais
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According to conventional morality, either a business manager maximizes profits and necessarily compromises on ethics, or necessarily sacrifices profits in order to be moral. Woiceshyn explains why this is a false dichotomy....
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Prix courant: 25,00$ ou 1 crédit
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Future Ready
- Your Organization's Guide to Rethinking Climate, Resilience, and Sustainability
- Auteur(s): Tom Lewis, Alastair MacGregor
- Narrateur(s): William Paul Williams
- Durée: 10 h et 50 min
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In Future Ready: Your Organization’s Guide to Rethinking Climate, Resilience, and Sustainability, a team of business leaders with deep expertise in engineering, planning, finance, project, program implementation and advisory consulting perspective delivers an essential guide for executives, managers, and other business and infrastructure organization leaders to set and implement a resilience, sustainability and ESG strategy in complex project and operating environments.
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Future Ready
- Your Organization's Guide to Rethinking Climate, Resilience, and Sustainability
- Narrateur(s): William Paul Williams
- Durée: 10 h et 50 min
- Date de publication: 2023-05-15
- Langue: Anglais
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A team of business leaders delivers an essential guide for executives, managers, and other business and infrastructure organization leaders to set and implement a resilience, sustainability and ESG strategy in complex project and operating environments....
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Prix courant: 30,29$ ou 1 crédit
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The New Corner Office
- How the Most Successful People Work from Home
- Auteur(s): Laura Vanderkam
- Narrateur(s): Laura Vanderkam
- Durée: 2 h et 48 min
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Drawing on her 18 years of experience working remotely, plus original interviews with managers, employees, and free agents who've perfected their remote routines, Laura Vanderkam shares strategies for productivity, creativity, and health in the new corner office.
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The New Corner Office
- How the Most Successful People Work from Home
- Narrateur(s): Laura Vanderkam
- Durée: 2 h et 48 min
- Date de publication: 2020-07-21
- Langue: Anglais
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Drawing on her 18 years of experience working remotely, plus original interviews with managers, employees, and free agents who've perfected their remote routines, Laura Vanderkam shares strategies for productivity, creativity, and health in the new corner office....
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Prix courant: 17,48$ ou 1 crédit
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Empathy Works
- The Key to Competitive Advantage in the New Era of Work
- Auteur(s): A. Sophie Wade
- Narrateur(s): A. Sophie Wade
- Durée: 7 h et 57 min
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We are in a period of change. We need to think and act differently. The new world of work is significantly more digitized and decentralized than before—a transformation accelerated by the COVID-19 crisis. We need to orient ourselves differently to be successful, shifting from transactional to human-centric management, mindsets, and methods to deal with the faster pace of business developments, continuing uncertainties, more complex issues, and an increase in multidimensional projects.
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Empathy Works
- The Key to Competitive Advantage in the New Era of Work
- Narrateur(s): A. Sophie Wade
- Durée: 7 h et 57 min
- Date de publication: 2022-05-03
- Langue: Anglais
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We are in a period of change. We need to think and act differently. The new world of work is significantly more digitized and decentralized than before—a transformation accelerated by the COVID-19 crisis....
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Prix courant: 21,49$ ou 1 crédit
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Dare to Serve, Second Edition
- How to Drive Superior Results by Serving Others
- Auteur(s): Cheryl Bachelder
- Narrateur(s): Anna Crowe
- Durée: 4 h et 19 min
- Version intégrale
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Au global
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Performance
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Histoire
In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results. The second edition of this best-selling book includes Bachelder's post-Popeyes observations and new examples of how you can switch your leadership from self to serve. Ever engaging and inspirational, Bachelder takes you firsthand through the transformation of Popeyes and shows how anyone at any level can become a Dare-to-Serve leader.
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Dare to Serve, Second Edition
- How to Drive Superior Results by Serving Others
- Narrateur(s): Anna Crowe
- Durée: 4 h et 19 min
- Date de publication: 2018-09-19
- Langue: Anglais
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In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results....
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