Building Buildings

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

Due to a range of frequent and unavoidable mistakes, only ten percent of startups make it beyond five years. In this game-changing guide, startup veteran and serial entrepreneur Gregory Shepard combines twelve startup exits, four private equity awards, and decades' worth of expert insight and industry experience—including interviews with real entrepreneurs, Navy SEALs, Air Force Fighter Pilots, and more—to present you with straightforward, actionable strategies for mapping out your startup and achieving success.

We have hundreds of "friends" through online social networking, but we often don't even know the full name of the person who lives right next door. This unique and inspiring book asks the question: What is the most loving thing I can do for the people who live on my street or in my apartment building? Through compelling true stories of lives impacted, the authors explain how to create genuine friendships with the people who live in closest proximity to us.

You might be skeptical about the feasibility of generating passive income through affiliate marketing, or you might doubt your ability to navigate the complexities of online business. Fear not, "The Affiliate Marketing Bible" is your comprehensive roadmap, addressing your concerns and offering clear, actionable guidance. This audio-book empowers you to turn your passion into profits, achieve financial freedom, and build a life on your terms.

People can’t help but look at a well-built man. It displays health, virility, and confidence. It’s a primal admiration for those blessed by the gods. A strong man moves easily through life as if life itself submits to his will. Such a man is not born, he is created, sculpted, and forged. Iron. Sweat. Stone. Luckily for us, we all have the means of attaining such a presence.

This is an audiobook about learning to love yourself and overcoming depression - part of the best-selling habit of success series.

Stop letting the negative voice in your mind create stress and instead start moving toward peace and harmony. Using practical exercises and easy-to-follow techniques, The Intuitive Dance helps you dance with your ego to find inner calm. Learn how to improve your wellness and happiness as you progress through this book’s three main sections: building, protecting, and clearing your energy.

Our government organizations face political fallout, media scrutiny, reduced funding, and the many challenges involved in motivating large, multi-layered and highly regulated organizations. It's no surprise that many government organizations report that their employees are less engaged than ever and that leaders feel helpless to change the situation. In many cases, employees and government leaders are caught in a vicious cycle. Performance declines, scrutiny increases, and employee paralysis ensues. How do you break this cycle and begin building successful government?

Free yourself with the Green Beret’s A-Team methods of syncing mind, body, and spirit to become all you want to be. War has a way of shooting holes in your best-laid plans. Sgt. 1st Class Gregory Stube (Ret.) suffered life-changing wounds during the battle of Operation Medusa in Afghanistan in 2006, but using the Green Beret methods he learned in the Special Forces, Stube knew he could conquer anything. Conquer Anything is a special forces book, but even more than that it is a leadership book designed to help each of us achieve the highest goals possible.

Master the communication skills to build authentic connections, forged upon a foundation of trust from a global behavioral expert and master spy recruiter. Robin is a best-selling author, professional speaker, trainer, facilitator, former Marine Corps Officer, and retired FBI Special Agent and Chief of the Counterintelligence Behavioral Analysis Program.

Do you have trouble keeping your team focused, motivated, and committed to the pursuit of their assigned goals? The truth is, the majority of bosses fail to inspire their employees to be engaged and productive at work. And they're often frustrated by their inability to incite their team to action.

Does what we believe about how people become Christians change how the church does evangelism? In this concise book, Michael Lawrence explains the doctrine of conversion and helps us consider the relationship between what we believe about how people are saved and our approach to sharing the gospel in the context of the local church.

Has your daughter come to you about a dream she's had or a feeling of a future happening? Does your son see angels or blurt out messages that could only come from God? Having raised four spiritually gifted sons activated into prophetic ministry, prophetic mentor and teacher Debra Giles helps you identify and develop your children's unique spiritual giftings. God is calling forth a new generation of Samuels and Deborahs—here's everything you need to train them in the way they should go.

ADHD is a medical condition, not poor parenting. It's time to debunk the myths and ditch the stigma. We need understanding, support, and a resource for the unique challenges and joys of parenting a child with ADHD. With practical and compassionate strategies, this book offers insights into understanding, managing, and supporting your child at every stage. It's your trusted companion, packed with experience, real-life strategies, and humor.

True toughness involves far more than what most of us believe and has far greater influence on our success and fulfillment than we imagine. Toughness is defined by four interdependent elements: Character - who are you and are you secure in your identity? Capability - what are you able to do? Capacity - what are you able to withstand? And commitment - what are you willing to do? Being truly tough is a genuine command over ourselves and an ever-increasing mastery of the mental, emotional, and physical elements that define us and determine the course of our lives.

Learn how to build, maintain, and regain trust in a relationship, and you will have a strong foundation for creating a bond of love that can endure life's toughest trials. Building or regaining trust in a relationship takes focused effort. As we interact with one another over an extended period of time, we emit and observe behaviors that either create uncertainty or reassurance in our relationship.

On the day after the Orlando nightclub shooting, James Martin SJ posted a video on Facebook in which he called for solidarity with our LGBT brothers and sisters. "The largest mass shooting in US history took place at a gay club, and the LGBT community has been profoundly affected," he began. He then implored his fellow Catholics - and people everywhere - to "stand not only with the people of Orlando but also with their LGBT brothers and sisters."

With enemies at the gates and trouble at home, a man must defend his clan armed only with his magical martial arts and a futuristic spaceship fortress. His enemies won't know what hit them. After finally defeating the Matriarch of the Crimson Dragon clan, Theo's left with a disunited group of tribes swearing loyalty to him in name only. And why should they? He's got no towering fortress. No chests of gold. No loyal army. Yet.

Too often, textbooks turn the noteworthy details of investing into tedious discourse that would put even Warren Buffett to sleep. Investing 101 cuts out the boring explanations, and instead provides a hands-on lesson that keeps you engaged as you learn how to build a portfolio and expand your savings. From value investing to short selling to risk tolerance, this primer is packed with hundreds of entertaining tidbits and concepts that you won't be able to get anywhere else.

In this audio edition of her new book, Tish Jennings, an internationally recognized leader in the field of social and emotional learning, shares research and experiential knowledge about the practices that support students' healing, build their resilience, and foster compassion in the classroom.