Building Management

In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence.

Why do four in every five employees quit their job? According to research, it's because they don't feel appreciated. Maybe this employee is you. Or maybe you're a manager wanting to hold on to good people. Either way, appreciation is the key to a workplace people care about. Dr. Paul White, a psychologist and leading workplace authority, unpacks the obstacles holding you back from authentic appreciation.

Why Should White Guys Have All the Wealth? digs into why you find it hard to do what you need to do with your money to become a millionaire and shows you how to push past it. Yes, there’s tons of information on personal finance, but Nash’s M$M wealth-building system integrates the steps you need to develop the right mindset, adopt the right values, and make the right money moves. Designed to make you a millionaire, it will mobilize your financial state even if you’re starting from the bottom.

Work with Me Not for Me is your all-inclusive guide to developing your leadership and team-building skills. You will learn how to facilitate your personal success by creating an exceptional, disciplined organizational team built on truth, accountability, support, trust, and empowerment. You will learn how to build a culture where team members want to be more, do more, and earn more.

Expanding on the principles, insights and wisdom that made Getting to Yes a worldwide best seller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. Getting Together takes you step-by-step through initiating, negotiating, and sustaining enduring relationships - in business, in government, between friends and in the family.

Make It Happen explodes the myth that the restaurant business is harder than other industries. It challenges the belief that you must be in your restaurant all day every day just so things get done right.

Leadership skills are essential for everyone, and the great news is that they can be learned, meaning that there’s no excuse for poor leadership. This two-book bundle will provide you with concise, powerful advice based on experience and research ranging from neuroscience to social psychology and backed up by statistical data and analysis.

In late 2014, internationally acclaimed blogger and podcaster Chris Ducker coined the term “Youpreneur” to describe the rise of the personal brand entrepreneur, a new business model that very few people saw coming. Since then, the Youpreneur has risen to the top across sectors. A Youpreneur transcends the old rules of business and builds a sustainable business from the foundation of their experience, interests, and personality - their personal brand. Youpreneurs draw an engaged, loyal audience even as they pursue varying, changing interests.

These days, it is more difficult than ever to build a business that can remain competitive in a world where customers can find your competition with just the click of a mouse. While there is only so much you can do when it comes to adjusting your profit margins, you can still find success by adjusting the method that will complete the processes in making your business successful. Making a business into a Lean business can give it the competitive advantage that the perpetual buyers’ market takes away.

A personal brand is an association that occurs in the head of people when they mention the name of a business person. By whom do they represent him, how could they describe the strengths, weaknesses of a person, character, and everything else. A personal brand helps to stand out from competitors.

Why do some people get stressed while others stay calm, cool, and collected under pressure? According to renowned stress researcher Dr. Derek Roger, the answer lies in resilience - your ability to cope with challenges and thrive under adversity - rather than ruminating and obsessing over them. In lab-controlled studies, he discovered that the key to “managing” stress is to stop it before it starts. To be resilient, flexible, and ready for anything.

In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

Our work-driven culture encourages us to take the entrepreneurial bait, but how can you know whether being an entrepreneur will end as a dream come true or a nightmare from which you cannot awake? Building on Bedrock will help answer that question. This book focuses on when you should take the leap and whether entrepreneurship is even the right thing for you. Based upon research, but told through the stories of American businessman and entrepreneur Sam Walton and others, this book discusses the who, what, when, where, how, how much, and why of successful entrepreneurs.

As a coach to some of the country’s highest-profile executives, Daniel Harkavy has witnessed the transformation that comes when leaders utilize coaching to turn their paycheck-driven teams into vibrant and successful growth cultures. Since founding his company in 1996, Harkavy and his team have coached thousands and shared their knowledge by certifying coaching leaders across the country. Now, in this strategic and thought-provoking guide, he shares his proven strategy for improving your team’s performance while raising quality of life inside and outside of the office.

You deserve to live your dream life. Mastering your finances and learning how to use your money to create that life is a nonnegotiable, because let’s be honest: life costs money. The good news is that you can create a money plan that you actually enjoy sticking to—one that allows you to build wealth while spending guilt-free on a life that you love today.

Have you noticed that on some days, everything seems to go so smoothly? Those times when everybody shares the same deadline and all of a sudden everything gets done. What’s going on here? What’s different in these scenarios? At the core of each situation is a replicable occurrence, a behavior pattern, or a trend you can understand and utilize. In fact, with just a little bit of heightened awareness and increased focus on your situation, you can pinpoint these exact patterns and recreate them at will.

In "Empower Your Wealth," Bestselling author Scott Allan revolutionizes how we think about prosperity, unraveling the deep-seated beliefs that prevent us from achieving true wealth. This book is not just about enhancing your financial statement; it's a guide to transforming your life. Allan's writing embarks you on a journey of self-discovery, where wealth accumulation is a side effect of mastering your mindset and adopting habits that lead to a rich and fulfilling life.

This newly revised edition demonstrates how action learning can be used to address today's increasingly complex organizational challenges. Packed with extensive enhancements, including new international case studies, and more strategies to introduce and maintain action-learning programs within an organization, Optimizing the Power of Action Learning delivers an innovative and fresh perspective - making it a must-have for any organization looking to heighten competitive advantage and sustain success.

All relationships take time and effort to make it work, but often and very understandably so, the daily demands and distractions of life make it tempting to simply look the other way (usually to the smartphone) and think “perhaps this is as good as it gets”. But, unresolved issues do take its toll, and with time, it becomes seemingly impossible to manage. But, it doesn’t have to be this way and the good news is, it all starts with you.

Kings, heads of government, and corporate executives lead thousands of people and manage endless resources, but may not have mastery over themselves. Often leaders know that right action is important, but have little understanding of what prevents them from acting in accordance with their intentions. In this important book, leadership expert Richard Daft portrays this dilemma as a struggle between instinct (elephant) and intention (the executive) using the most current research on the intentional vs. the habitual mind.