Business Communication Skills

Former hostage negotiator, international peacekeeper and professional interrogator J. Paul Nadeau spent over 31 years as a police officer and specialist, studying human behavior and the art of friendly persuasion. Paul talked hostage-takers into giving up, criminals into confessing, and terrorists into cooperating, and he now offers his persuasion techniques and principles to you in this informative and easy-to-follow guide.

Truth: A User's Guide explores how we can guard against the noise of competing truths, in business, in our personal relationships, and within ourselves, but also how we can use them to our advantage. Written with authority and humour, this is an accessible and illuminating narrative that will find a wide audience among listeners in search of understanding why the meaning of "truth" seems to have gone completely haywire.

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

Every day you face dozens of important decisions - but have you heard everything you need to know to make the right choice? Kevin J. Murphy believes that listening is the most neglected managerial skill. In this powerful audio program he demonstrates what effective listening really means - and what it can do for you.

In What's Your Story? Using Stories to Ignite Performance and Be More Successful, author, entrepreneur, professor and master story teller Craig Wortmann demonstrates the powerful impact stories have on the three most common performance challenges: leadership, strategic selling, and motivation. While the technique of telling stories is the oldest form of communication, it's also the one form that rises above the din of our information-saturated environment.

Moving to Canada is an exciting opportunity and adventure but can be also a challenge in finding a place to live, belonging to a community, fitting into the culture, language improvement. But few things can be harder than the constant rejection that comes with hunting for work. This audiobook is an interactive and resourceful step-by-step guide filed with tips and up-to-date resources about what to do before and after you arrive in Canada and how to thrive in a new culture.

This self-help communication book can help you find and accept yourself. So much is coming from self-love that it is vital to mend this gap. Strikingly honest and personal, this thorough guide offers amazing self-transformation techniques. The author shares her experience of shedding years of conditioning and becoming a happier and more fulfilled individual. This inspiring book will help you do the same.

Do you think public speaking is terrifying? Public speaking can be a really scary experience. There is so much information on public speaking in the world, it's difficult to know where to start. This simple-to-follow book will equip you with everything you need to know and spare you from the clutter. Easily digestible and extremely actionable, this book will take you to a level of confidence that you didn't know was possible. With the help of this book you will be able to reach great heights when it comes to speaking in public, and all your fears will be vanquished completely.

The ability to listen and communicate effectively are vital skills, enabling us to motivate and influence people in our personal and professional lives. But all too often, we’re our own biggest roadblock. In The Art of Facilitation, Tina Frey Clements teaches you to master the art, (and even science) of facilitation and use it to your advantage. With more than 25 years of experience as a professional communicator, she shares tools and techniques to successfully deliver your message to any audience, from the board room to the classroom.

The best and the brightest use advisors and experts. Whether in business, sports, entertainment, academia, or politics—expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "certificates" and "universities," it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches—they are comprehensive resources and supporters.

Jeffrey Gitomer's The Little Green Book of Getting Your Way digs deep into the 9.5 elements that make persuasion, and getting your way, happen. By breaking down the elements, the listener will begin to understand, take action, become proficient, and then master the ability to persuade. Because persuasion occurs in so many different areas of life and business, Gitomer leads the listener from mental readiness to the principles of getting your way and the power that persuasion offers.

Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone - including liars; and present data more powerfully using visualization.

Gaining the competitive edge in today's business world requires every advantage. How you speak and sound is as important to your success as the clothes you wear and the way you look. The Executive Voice Trainer shows you how to speak and sound to become a dynamic, confident speaker and advance your career.

We've all been taught that we must suppress or avoid emotions at work, but this inevitably leads to a loss in productivity, diminished creativity, and crushing job dissatisfaction. Research shows 85 percent of us avoid communicating crucial workplace problems upward, and many of us who are employed are actively looking for a different job. What's going on?

The Bullseye Principle is the definitive how-to guide for communicating, collaborating, and executing as a leader in the corporate arena. With these "soft skills" trending above technical knowledge in executive wish lists, this audiobook provides invaluable guidance for new and experienced leaders alike; from the planning stages to the outcome and beyond, the discussion features critical insight and actionable tips based on award-winning methods.

Do you want to master the art of reading people around you and know what they are thinking? Do you want to influence people, in any situation, using body language? The human body always leaves clues that give away the mental state of an individual. In this best-selling guide, you're going to learn how to interpret even the most subtle of body language cues and decrypt human subconscious communication like a telepath.

In "How to Become a Conversationalist," James Royer unlocks the secrets to becoming an unforgettable communicator in any setting. This insightful guide is packed with practical strategies, tips, and wisdom, all designed to transform you into the person everyone wants to talk to. Whether you’re looking to enhance your social interactions, strengthen your professional relationships, or simply become more comfortable in conversational settings, this book is your roadmap to success.

Negotiating is an art. It's complicated. To become an exceptional negotiator traditionally requires years of experience in negotiations. But that doesn't mean that most people can't quickly and easily learn proven negotiating skill and techniques if someone shows them what to do. This book does exactly that. Never Lose Again reveals a simple but remarkably effective set of fifty questions that anyone can immediately use to become far better negotiators.

Two of the biggest obstacles to business success are poor communication and poor relationships between team members and leaders. Most don’t realize this, and even fewer have the tools to solve these problems. You don’t have to be most leaders. Intelligent Huddles shows you how to plan, implement, and run daily huddles to improve communication and effectiveness in any organization. Andrea Hemmer uses her in-depth knowledge of neuroscience and expert communication techniques to deliver a brilliant new framework for the daily huddle.

This audiobook covers a 10-step process to plan, practice, and rehearse a presentation on any business topic. You'll review techniques to identify your audience, purpose, and main message. You'll strategize about ways to include all necessary information and eliminate unnecessary details. You'll practice how you'll carry yourself as you speak and also practice asking and answering questions. All the book's techniques can help you build confidence and deliver an engaging, effective presentation.