Business Conflict Resolution
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Auteur(s): Harvard Business Review
- Narrateur(s): Mike Lenz, Eleanor McCormick
- Durée: 1 h et 47 min
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrateur(s): Mike Lenz, Eleanor McCormick
- Série: HBR Emotional Intelligence Series
- Durée: 1 h et 47 min
- Date de publication: 2022-09-08
- Langue: Anglais
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This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....
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Prix courant: 10,01$ ou 1 crédit
Prix réduit: 10,01$ ou 1 crédit
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- Auteur(s): Kerry Patterson, Joseph Grenny, Ron McMillan, Autres
- Narrateur(s): Barrett Whitener
- Durée: 4 h et 25 min
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Fantastic book
- Écrit par Avanduzen le 2021-09-24
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- Narrateur(s): Barrett Whitener
- Durée: 4 h et 25 min
- Date de publication: 2021-08-03
- Langue: Anglais
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Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....
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Prix courant: 22,97$ ou 1 crédit
Prix réduit: 22,97$ ou 1 crédit
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Auteur(s): Judy Ringer, James Warda - foreword
- Narrateur(s): Coleen Marlo
- Durée: 5 h et 29 min
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Narrateur(s): Coleen Marlo
- Durée: 5 h et 29 min
- Date de publication: 2019-05-01
- Langue: Anglais
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Facilitating with Ease!
- Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 4th Edition
- Auteur(s): Ingrid Bens
- Narrateur(s): Kim Niemi
- Durée: 6 h et 21 min
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Facilitating with Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook for anyone who believes meetings should be productive, relevant, and as short as possible. Dozens of exercises, surveys, and checklists will help transform anyone into a skilled facilitator, and clear, actionable guidance makes implementation a breeze.
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Very helpful applicable content
- Écrit par JOANNE C. le 2023-07-30
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Facilitating with Ease!
- Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 4th Edition
- Narrateur(s): Kim Niemi
- Durée: 6 h et 21 min
- Date de publication: 2019-10-08
- Langue: Anglais
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Facilitating with Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Ask for More
- 10 Questions to Negotiate Anything
- Auteur(s): Alexandra Carter
- Narrateur(s): Alexandra Carter
- Durée: 8 h et 27 min
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Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Alexandra Carter - Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more - offers a straightforward accessible approach anyone can use to ask for and receive more.
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Loved the law school anecdotes
- Écrit par M.K.H. le 2020-12-05
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Ask for More
- 10 Questions to Negotiate Anything
- Narrateur(s): Alexandra Carter
- Durée: 8 h et 27 min
- Date de publication: 2020-05-05
- Langue: Anglais
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Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started....
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Prix courant: 24,43$ ou 1 crédit
Prix réduit: 24,43$ ou 1 crédit
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Conflict at Work;
- Overcome Conflict at Work with This Guide to Conflict Resolution Techniques, Avoiding Gossip, and More
- Auteur(s): Lisa F. Johnson
- Narrateur(s): Larry Wayne
- Durée: 35 min
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Do you struggle to get along with your co-workers or especially one in particular? Would you like to find a way to manage your workplace conflict and reduce stress at work? Do you want to learn the skills of conflict management? Then this book is for you! Conflict at Work teaches you about the different kinds of conflict that commonly happen in the workplace and the best ways to reduce them.
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Conflict at Work;
- Overcome Conflict at Work with This Guide to Conflict Resolution Techniques, Avoiding Gossip, and More
- Narrateur(s): Larry Wayne
- Durée: 35 min
- Date de publication: 2013-03-04
- Langue: Anglais
- Conflict at Work teaches you about the different kinds of conflict that commonly happen in the workplace and the best ways to reduce them....
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Prix courant: 5,22$ ou 1 crédit
Prix réduit: 5,22$ ou 1 crédit
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- Auteur(s): Adam Kahane
- Narrateur(s): Jeff Hoyt
- Durée: 5 h et 27 min
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Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress.
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- Narrateur(s): Jeff Hoyt
- Durée: 5 h et 27 min
- Date de publication: 2021-07-19
- Langue: Anglais
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Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together....
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Prix courant: 20,15$ ou 1 crédit
Prix réduit: 20,15$ ou 1 crédit
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Auteur(s): Harvard Business Review, Daniel Kahneman, Deepak Malhotra, Autres
- Narrateur(s): Chloe Cannon, Brian Holden
- Durée: 5 h et 50 min
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrateur(s): Chloe Cannon, Brian Holden
- Série: HBR's 10 Must Reads series
- Durée: 5 h et 50 min
- Date de publication: 2019-12-31
- Langue: Anglais
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This book will inspire you to control the negotiation before you enter the room....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The 7Cs Compass for Conflict Resolution
- A Practical Guide for Real ADR Alternative Dispute Resolution
- Auteur(s): Shahid Akhtar
- Narrateur(s): Flip Crummer
- Durée: 4 h et 53 min
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The 7Cs Compass for Conflict Resolution offers a groundbreaking approach to help you arrive at the best possible outcome for conflict you are facing. The process turns adversaries into partners to confront problems jointly.
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The 7Cs Compass for Conflict Resolution
- A Practical Guide for Real ADR Alternative Dispute Resolution
- Narrateur(s): Flip Crummer
- Durée: 4 h et 53 min
- Date de publication: 2021-02-25
- Langue: Anglais
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The 7Cs Compass for Conflict Resolution offers a groundbreaking approach to help you arrive at the best possible outcome for conflict you are facing. The process turns adversaries into partners to confront problems jointly....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Negotiating with Tough Customers
- Never Take "No!" for a Final Answer and Other Tactics to Win at the Bargaining Table
- Auteur(s): Steve Reilly
- Narrateur(s): Steven Menasche
- Durée: 5 h et 36 min
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Negotiation is the middle ground between capitulation and stonewalling, a back and forth between two parties trying to reach agreement. If a price or other term is nonnegotiable, there is no give and take, just "take it or leave it". You may think you are negotiating, but if the other side isn't playing, you aren't either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1. They give ground too easily, and 2. They get nothing in return.
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Negotiating with Tough Customers
- Never Take "No!" for a Final Answer and Other Tactics to Win at the Bargaining Table
- Narrateur(s): Steven Menasche
- Durée: 5 h et 36 min
- Date de publication: 2016-06-11
- Langue: Anglais
- Negotiating with Tough Customers provides proven methods for holding your ground against (seemingly) more powerful negotiators....
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Prix courant: 33,39$ ou 1 crédit
Prix réduit: 33,39$ ou 1 crédit
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The Art of Being Right
- The Perfect Guide to Spotting Bullshit, Avoiding Cheap Tricks and Winning Arguments
- Auteur(s): Arthur Schopenhauer
- Narrateur(s): Chirag Patel
- Durée: 2 h et 30 min
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A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.
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The Art of Being Right
- The Perfect Guide to Spotting Bullshit, Avoiding Cheap Tricks and Winning Arguments
- Narrateur(s): Chirag Patel
- Durée: 2 h et 30 min
- Date de publication: 2019-03-11
- Langue: Anglais
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A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why"....
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Prix courant: 10,09$ ou 1 crédit
Prix réduit: 10,09$ ou 1 crédit
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The Little Book of Restorative Justice (Revised and Updated)
- Justice and Peacebuilding
- Auteur(s): Howard Zehr
- Narrateur(s): Karen Chilton
- Durée: 2 h et 47 min
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This is not soft-on-crime, feel-good philosophy, but rather a concrete effort to bring justice and healing to everyone involved in a crime. In The Little Book of Restorative Justice, Howard Zehr, the father of restorative justice and is known worldwide for his pioneering work in transforming understandings of justice, first explores how restorative justice is different from criminal justice. Then, before letting those appealing observations drift out of reach into theoretical space, Zehr presents restorative justice practices.
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The Little Book of Restorative Justice (Revised and Updated)
- Justice and Peacebuilding
- Narrateur(s): Karen Chilton
- Série: Justice & Peacebuilding Series
- Durée: 2 h et 47 min
- Date de publication: 2024-07-24
- Langue: Anglais
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Howard Zehr is the father of restorative justice and is known worldwide for his pioneering work in transforming understandings of justice. Here he proposes workable principles and practices for making restorative justice possible.
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Prix courant: 13,00$ ou 1 crédit
Prix réduit: 13,00$ ou 1 crédit
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Getting to Maybe
- How the World Is Changed
- Auteur(s): Frances Westley, Brenda Zimmerman, Michael Patton
- Narrateur(s): Justine Eyre
- Durée: 7 h et 18 min
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Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually help feed the world’s hungry, fix the damage of a Hurricane Katrina, or even get a healthy lunch program up and running in the local school. But extraordinary leaders such as Gandhi and even unlikely social activists such as Bob Geldof most often see themselves as harnessing the forces around them, rather than singlehandedly setting those forces in motion.
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Great Information
- Écrit par Malissa le 2023-05-17
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Getting to Maybe
- How the World Is Changed
- Narrateur(s): Justine Eyre
- Durée: 7 h et 18 min
- Date de publication: 2019-05-14
- Langue: Anglais
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Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually help....
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Prix courant: 18,86$ ou 1 crédit
Prix réduit: 18,86$ ou 1 crédit
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Auteur(s): Christopher W. Moore
- Narrateur(s): Paul Boehmer
- Durée: 29 h et 52 min
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field.
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Narrateur(s): Paul Boehmer
- Durée: 29 h et 52 min
- Date de publication: 2019-10-21
- Langue: Anglais
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect....
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Prix courant: 33,40$ ou 1 crédit
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Conflict Resolution 101
- Techniques to Enhance Skills for Managing & Resolving Everyday Conflicts
- Auteur(s): Alec Cooper
- Narrateur(s): Garot Michael Conklin
- Durée: 2 h et 58 min
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Conflicts are hard. They are difficult to manage and take a lot of work to resolve. Often times, it may feel easier to just avoid them and hope they go away. You may get away with this for some time. Eventually, there will be a conflict in your life that you must resolve and cannot avoid. Wouldn’t it be nice to have a guide that outlines the necessary skills required for analyzing and resolving almost any type of everyday conflict?
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Conflict Resolution 101
- Techniques to Enhance Skills for Managing & Resolving Everyday Conflicts
- Narrateur(s): Garot Michael Conklin
- Durée: 2 h et 58 min
- Date de publication: 2021-09-09
- Langue: Anglais
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Conflicts are hard. They are difficult to manage and take a lot of work to resolve. Often times, it may feel easier to just avoid them and hope they go away. You may get away with this for some time....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Winning from Within
- A Breakthrough Method for Leading, Living, and Lasting Change
- Auteur(s): Erica Ariel Fox
- Narrateur(s): Tavia Gilbert
- Durée: 10 h et 2 min
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Life is a series of negotiations, whether or not you think of yourself as a negotiator. From seemingly insignificant daily decisions to major life choices, you negotiate every time you aim to persuade, argue over a decision, or resolve a conflict. But as negotiations and leadership expert Erica Ariel Fox reveals, the most important negotiations - the ones that determine the impact of our actions and the quality of our lives - are those we have with ourselves.
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Brilliance radiates inside out
- Écrit par Vijay le 2023-07-31
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Winning from Within
- A Breakthrough Method for Leading, Living, and Lasting Change
- Narrateur(s): Tavia Gilbert
- Durée: 10 h et 2 min
- Date de publication: 2013-09-24
- Langue: Anglais
- Life is a series of negotiations, whether or not you think of yourself as a negotiator....
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Prix courant: 29,13$ ou 1 crédit
Prix réduit: 29,13$ ou 1 crédit
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Habilidades Cruciales de Comunicación: 5 Libros en 1 [Crucial Communication Skills for Everyday: 5 Books in 1]
- Hablar en Público, Conversaciones Casuales, Comunicación Asertiva, 7 Técnicas Para Resolver Conflictos y Lenguaje Corporal [Public Speaking Principles, Simple Small Talk, Alpha Assertiveness, Conflict Resolution Techniques and Bold Body Language]
- Auteur(s): Gerard Shaw
- Narrateur(s): Pacho
- Durée: 17 h et 11 min
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Cada día, o aprovechamos la oportunidad de ser geniales o perdemos el chance de serlo. Podemos pasar toda nuestra vida preparándonos para ser ganadores, trabajando duro para alcanzar el éxito en nuestra vida personal, laboral y en nuestras relaciones pero, a menudo la ansiedad, el miedo y el auto sabotaje se interponen en nuestro camino. ¡Tenemos buenas noticias! Hay formas poderosas de combatir esto y todo lo que se interponga en el camino hacia tus objetivos.
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Habilidades Cruciales de Comunicación: 5 Libros en 1 [Crucial Communication Skills for Everyday: 5 Books in 1]
- Hablar en Público, Conversaciones Casuales, Comunicación Asertiva, 7 Técnicas Para Resolver Conflictos y Lenguaje Corporal [Public Speaking Principles, Simple Small Talk, Alpha Assertiveness, Conflict Resolution Techniques and Bold Body Language]
- Narrateur(s): Pacho
- Durée: 17 h et 11 min
- Date de publication: 2020-09-19
- Langue: Espagnol
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Cada día, o aprovechamos la oportunidad de ser geniales o perdemos el chance de serlo. Escucha para saber mas....
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Prix courant: 31,26$ ou 1 crédit
Prix réduit: 31,26$ ou 1 crédit
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Manager 3.0
- A Millennial's Guide to Rewriting the Rules of Management
- Auteur(s): Brad Karsh, Courtney Templin
- Narrateur(s): Jessica Geffen, Derek Shetterly
- Durée: 8 h et 15 min
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Manager 3.0 is the first-ever management guide for Millennials. They will master crucial skills such as dealing with difficult people, delivering constructive feedback, and making tough decisions - while gaining insight into the four generations in the workplace and how they can successfully bring out the best in each. Packed with interviews and examples from companies like Zappos, Groupon, Southwest Airlines, and Google, Manager 3.0 will help these new managers enhance their unique talents while developing a leadership style all their own.
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Manager 3.0
- A Millennial's Guide to Rewriting the Rules of Management
- Narrateur(s): Jessica Geffen, Derek Shetterly
- Durée: 8 h et 15 min
- Date de publication: 2013-06-05
- Langue: Anglais
- Manager 3.0 is the first-ever management guide for Millennials....
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Prix courant: 33,39$ ou 1 crédit
Prix réduit: 33,39$ ou 1 crédit
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Brave Talk
- Building Resilient Relationships in the Face of Conflict
- Auteur(s): Melody Stanford Martin
- Narrateur(s): Nancy Peterson
- Durée: 8 h et 50 min
- Version intégrale
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Au global
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Histoire
When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space....
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Brave Talk
- Building Resilient Relationships in the Face of Conflict
- Narrateur(s): Nancy Peterson
- Durée: 8 h et 50 min
- Date de publication: 2021-01-26
- Langue: Anglais
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When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. We need a tool to help us build more resilient relationships despite real and present differences....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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HomeWork
- How to Be a Leader in the Boardroom and the Living Room
- Auteur(s): Deena Chochinov
- Narrateur(s): Deena Chochinov
- Durée: 4 h et 3 min
- Version intégrale
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Au global
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Histoire
We tend to think of our lives as being split between the professional and the personal, believing that in order to lead successfully, we must separate our roles at work and at home. But managing two divided identities exhausts us and derails our ability to be effective, skillful leaders in all the spheres we inhabit. In this groundbreaking audiobook, therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places.
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Helpful
- Écrit par RyanC le 2022-12-15
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HomeWork
- How to Be a Leader in the Boardroom and the Living Room
- Narrateur(s): Deena Chochinov
- Durée: 4 h et 3 min
- Date de publication: 2022-05-10
- Langue: Anglais
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Therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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