Business Development Skills

Trust is the antidote to every toxic relationship and workplace environment. It is everyone’s responsibility to build a space where trust and belonging are present, which only happens through effective communication. You build high levels of trust with others when you can answer yes to all three of these questions: Do I take people with me along the journey? Do I create a safe space for people to open up? Do I make people feel less alone in the world? Trust is built one yes at a time. This book is your road map on how to make that possible.

As home life and work life become increasingly integrated in contemporary life, success (or failure) in either has an undeniable effect on the other. And while the profound events that began the 21st century have intensified the desire to focus on what matters most to us, there is still often a substantial gap between what we say matters most and the way we actually spend our time and money. Our credit-card and checking-account statements may clearly reflect this. But it is possible to keep both areas moving forward in positive ways.

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.

There has never been a better time to build an audience around your idea or product. But with so many people and companies clamoring for attention, it's also more challenging than ever to do work that deeply resonates with the marketplace and creates true and lasting impact.

No matter how old you are, there's a good chance that the word popular immediately transports you back to your teenage years. Most of us can easily recall the adolescent social cliques, the high school pecking order, and which of our peers stood out as the most or the least popular teens we knew. Even as adults we all still remember exactly where we stood in the high school social hierarchy, and the powerful emotions associated with our status persist decades later. This may be for good reason.

Former hostage negotiator, international peacekeeper and professional interrogator J. Paul Nadeau spent over 31 years as a police officer and specialist, studying human behavior and the art of friendly persuasion. Paul talked hostage-takers into giving up, criminals into confessing, and terrorists into cooperating, and he now offers his persuasion techniques and principles to you in this informative and easy-to-follow guide.

The Bullseye Principle is the definitive how-to guide for communicating, collaborating, and executing as a leader in the corporate arena. With these "soft skills" trending above technical knowledge in executive wish lists, this audiobook provides invaluable guidance for new and experienced leaders alike; from the planning stages to the outcome and beyond, the discussion features critical insight and actionable tips based on award-winning methods.

Truth: A User's Guide explores how we can guard against the noise of competing truths, in business, in our personal relationships, and within ourselves, but also how we can use them to our advantage. Written with authority and humour, this is an accessible and illuminating narrative that will find a wide audience among listeners in search of understanding why the meaning of "truth" seems to have gone completely haywire.

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

In What's Your Story? Using Stories to Ignite Performance and Be More Successful, author, entrepreneur, professor and master story teller Craig Wortmann demonstrates the powerful impact stories have on the three most common performance challenges: leadership, strategic selling, and motivation. While the technique of telling stories is the oldest form of communication, it's also the one form that rises above the din of our information-saturated environment.

Moving to Canada is an exciting opportunity and adventure but can be also a challenge in finding a place to live, belonging to a community, fitting into the culture, language improvement. But few things can be harder than the constant rejection that comes with hunting for work. This audiobook is an interactive and resourceful step-by-step guide filed with tips and up-to-date resources about what to do before and after you arrive in Canada and how to thrive in a new culture.

The more you are liked, or the higher your likeability factor, the happier your life will be. This audiobook will show you how to raise that likeability factor by teaching you how to boost four critical elements of your personality.

This self-help communication book can help you find and accept yourself. So much is coming from self-love that it is vital to mend this gap. Strikingly honest and personal, this thorough guide offers amazing self-transformation techniques. The author shares her experience of shedding years of conditioning and becoming a happier and more fulfilled individual. This inspiring book will help you do the same.

Do you think public speaking is terrifying? Public speaking can be a really scary experience. There is so much information on public speaking in the world, it's difficult to know where to start. This simple-to-follow book will equip you with everything you need to know and spare you from the clutter. Easily digestible and extremely actionable, this book will take you to a level of confidence that you didn't know was possible. With the help of this book you will be able to reach great heights when it comes to speaking in public, and all your fears will be vanquished completely.

The ability to listen and communicate effectively are vital skills, enabling us to motivate and influence people in our personal and professional lives. But all too often, we’re our own biggest roadblock. In The Art of Facilitation, Tina Frey Clements teaches you to master the art, (and even science) of facilitation and use it to your advantage. With more than 25 years of experience as a professional communicator, she shares tools and techniques to successfully deliver your message to any audience, from the board room to the classroom.

Yes: a small word, but the key to opening doors both professional and personal. The power of The Yes Factor gets you the job, the promotion, or the second date. But getting a "yes" can be tricky. Tonya Reiman explains how communication works-what the words you speak actually say about you, and how the perfect pitch can help you achieve your goals, convince your boss or client you should get the account, give a killer presentation, or win control of the remote (without ticking off your spouse!).

Coach 'Em Way Up teaches listeners to exhibit their best thinking, set a great example, lead, and mentor others to put them on a path to lasting competitive greatness while becoming great people, too. Based on the teachings of legendary UCLA basketball coach John Wooden, listeners get effective leadership strategies for creating a culture of excellence in today's modern workplace. Simply put, Coach 'Em Way Up does for listeners what John Wooden did for decades:

The best and the brightest use advisors and experts. Whether in business, sports, entertainment, academia, or politics—expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "certificates" and "universities," it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches—they are comprehensive resources and supporters.

Jeffrey Gitomer's The Little Green Book of Getting Your Way digs deep into the 9.5 elements that make persuasion, and getting your way, happen. By breaking down the elements, the listener will begin to understand, take action, become proficient, and then master the ability to persuade. Because persuasion occurs in so many different areas of life and business, Gitomer leads the listener from mental readiness to the principles of getting your way and the power that persuasion offers.

The key to personal profit, productivity, and prosperity is enjoyment, enjoying your life and enjoying your work. Now everyone, from secretaries to CEOs, from house painters to housewives, can learn to mix business with pleasure and make every job a labor of love. The Joy of Working is a practical, down-to-earth guide that will help you radiate confidence and competence in everything you do. Step by step and day by day, this unique 30-point program is sure to make your job more satisfying, more exciting, and more fun.