Business Development Skills

As the founder and CEO of the management training organization Executive Essentials, Michelle Tillis coaches and trains leaders to experience continual growth and achieve results through the power of collaboration, communication, and relationships. In 11 Laws of Likability, she presents activities and real-life anecdotes from professional and social settings to show listeners how to identify what's likable in themselves and use those characteristics to build connections with other professionals.

Your projects, programs, and career turn on the difference between "no" and "yes". Yet selling ideas, especially the kinds of ideas that make organizations work, is a skill shrouded in mystery. Part emotional intelligence, part politics, part rhetoric, and part psychology, selling ideas is not like tricking someone out of his money. It's about helping others to see things your way: engaging their minds and imaginations.

Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority culture organizations. He unpacks how historical forces shape contemporary realities and what both minority and majority cultures need to know in order to work together fruitfully.

In More Time to Think, Nancy Kline demonstrates that the quality of everything we do depends on the quality of the thinking we do first. The leaders, entrepreneurs and business people who understand this are at the top of their fields and inspire some of the most successful and innovative practices and businesses in the world. In this audiobook, Nancy Kline shares 10 effective ways to help people think innovatively, and with rigour.

This audio is a synthesis of Stephen R. Covey's two-day interactive and intensive workshop on leadership. In this audio program Dr. Covey teaches managers and leaders how to define their contributions, develop greater influence, leverage hidden resources, give constructive feedback, and unleash the full potential of their team against critical priorities.

Work With Me is the timely collaboration of two of the world's foremost authorities on gender relations. Barbara Annis, world-renowned expert on gender issues in the workplace, and John Gray, author of the number-one relationship book of all time, Men Are from Mars, Women Are from Venus, team up to resolve the most stressful and confusing challenges facing men and women at work.

Every one of us gets anywhere in life due to three things: someone observes us, forms an opinion about us, and decides to give us an opportunity...or not. Likewise, we do the same thing with others. People have played this essential role in our lives, and we play it in the lives of those around us - and no matter how skilled we’ve become, we can play it even better.

Research has increasingly shown that nonverbal communication prowess is absolutely essential in seemingly unrelated areas of our lives (investment decisions, salary levels, etc.). However, as our society becomes more modernized and we incorporate new forms of technology into our daily interactions, we are becoming less and less capable of understanding one another as well as we should be. In The Art of Social Excellence, Henrik Fexeus combines his own expert knowledge as a mentalist with psychology studies to create a complete guide to social interaction.

Sometimes, that promising lead turns out to be a bust. That first date doesn’t lead to a second. The sales pitch fails to land the client. But what if they could? What if you knew the steps to “set up” each conversation to increase the likelihood that you connect, engage and win?

Do you want to improve your leadership skills and learn how to bring out the best in your employees, co-workers, or students? Then The Art of Supportive Leadership can help you! Large and small companies of every kind (from well-established industrial corporations to sparkling new tech firms) are using this proven approach to leadership with great success. It has become equally indispensable to the non-profit organizations, schools, and military personnel who also use it.

Dr. Luntz offers more than 70 new “words that work” for private one-on-one meetings with your boss, for public presentations to hundreds of colleagues, or for television appearances that reach millions. There are more than three dozen specific lessons and recommendations—and each one directly illustrates the nine essential action-oriented principles of winning at every level: People-Centered, Paradigm-Breaking, Prioritizing, Perfection, Partnerships, Passion, Persuasion, Persistence, and Principles.

It sounds so simple: Tell stories from your life, and people will remember your message. But when you get down to crafting one, there's nothing easy about it. Material for stories surrounds us. Yet few people are skilled at sharing personal anecdotes and even fewer know how to link them to professional goals. Whether you want to stand out in the interview process, add punch to a presentation, or make a compelling case for a new initiative, Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are.

Wish you knew how to walk up to anyone and break the ice effortlessly? Do you hope to avoid awkward silences and make an instant impression? You'll get more than that in this book: not only what, when, and how to say it, but the exact roots of why from human psychology and interaction.

Comment vendre efficacement son produit au téléphone ? Comment intéresser le client potentiel dès la première accroche ? Ce genre d'interrogation est légitime, car la téléprospection n'est pas aisée à maîtriser et peut même se révéler éprouvante pour qui ne sait comment l'aborder. Pourtant, elle n'a que des avantages pour l'entreprise : démarchage respectueux de l'emploi du temps de la cible, contact direct et rapide, pas de déplacement, recueil d'informations même en cas de désintérêt du prospect, etc.

Why do so many organizations, teams, couples, families, and groups who should be working together end up wasting energy on unproductive conflict? Even when everyone has the same general goals, what’s often missing is a deeper alignment based on mutual trust, respect, and empathy. With Radical Alignment, top-level life and business coaches (and happily married couple) Alexandra Jamieson and Bob Gower share their potent method for helping groups to stop clashing and start working together.

Every day you face dozens of important decisions - but have you heard everything you need to know to make the right choice? Kevin J. Murphy believes that listening is the most neglected managerial skill. In this powerful audio program he demonstrates what effective listening really means - and what it can do for you.

If you’re not getting the respect, the money, or the opportunities you deserve, it’s time to tap into the power of communication. Whether you’re an introvert or extrovert, these tips will help you master your people skills and rapidly advance your career. And if you’re already a decent communicator, this book will skyrocket your life to the next level. Armed with the right knowledge and techniques, anyone can improve their communication skills, make their work life easier, and fast-track their success.

As our ability to pay attention in a world of distractions vanishes, it's no wonder that our ability to be heard and understood - to convey our messages - is also threatened. Whether working with our teams and customers or communicating with our families and friends, it is increasingly difficult to break through the digital devices that get in the way of communication.

The 7Cs Compass for Conflict Resolution offers a groundbreaking approach to help you arrive at the best possible outcome for conflict you are facing. The process turns adversaries into partners to confront problems jointly.

Ego, arrogance and narcissism commonly describe ineffective leadership. Nobody likes a show off, but it also doesn’t work to shrink into the shadows. Ben Fauske had significant confidence issues early in his career and he was miserable. After years of struggle, he discovered a pattern that some of the greatest recording artists have used to overcome confidence issues and find success. He called it Authentic Confidence, and the process dramatically improved his career.