Business Fiction

The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.

Her Majesty’s Revenue and Customs are on the warpath in the village of Balfour, and the local shop owners fear that their financial sins are about to catch up with them. Meanwhile, Abbey Glen’s new Whisky Masterclass is a resounding success...until the latest group of students starts to drop dead in the night and Abi Logan fears that what they are really offering is a Masterclass in Murder. Missing money, dead bodies, and a whistle blower who may not be as virtuous as he appears leave Abi scrambling for clues in the dark. Will Abi find the killer before the inevitable happens?

For an instant the two trains ran together, side by side. In that frozen moment, Elspeth witnessed a murder. Helplessly, she stared out of her carriage window as a man remorselessly tightened his grip around a woman's throat. The body crumpled. Then the other train drew away. But who, apart from Miss Marple, would take her story seriously? After all, there were no suspects, no other witnesses...and no corpse. This title was previously published as What Mrs. McGrillicuddy Saw!

The Lioness of Boston is a portrait of what society expected a woman's life to be, shattered by a courageous soul who rebelled and was determined to live on her own terms.

Freddy Carlton knows she should be focusing on her lines for The Austen Playbook, a live-action TV event where viewers choose the outcome of each scene, but her concentration’s been blown. The palatial estate housing the endeavor is now run by the rude (brilliant) critic who’s consistently slammed her performances of late. James “Griff” Ford-Griffin has a penchant for sarcasm, a majestic nose, and all the sensitivity of a sledgehammer. She can’t take her eyes off him.

Operated by the same family for more than a century, Midnight Blues may be fun for the locals and the tourists, but as of late, the club hasn’t been fun for its owner, Big Shirley Duncan, or her son Tyrese, descendants of the original proprietors. The pair finds themselves in the middle of a turf war between local politicians, developers, and a ruthless underworld boss, Jean LeBlanc, who is looking to make a name for himself. Afraid for the first time in her life that her family may lose control of The Blues, Big Shirley sends Tyrese to New York to see her brother-in-law, LC Duncan.

As the days pass, I begin to realize how much my life is missing. Companionship. Romance. Intimacy. When I discover my heart has space for one more female, it’s a lost cause, another curveball. The hot-as-hell nanny is leaving soon for a mission trip to Central America. No sense in letting myself fantasize about Jessa being a permanent part of my life. The closer we get, the more difficult it becomes to keep my feelings in check, because my heart won’t listen. And neither will my libido.

A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.

For the first time in Spellman history, Isabel Spellman might be the most normal member of her family. Mom has taken on an outrageous assortment of extracurricular activities. Dad has a secret. Her brother and sister are at war, but neither will reveal the source of the conflict. While domestic disturbances abound, there is one source of sanity in the Spellman household: Demetrius Merriweather, employee of the month for 18 months straight. Things aren't any simpler on the business side of Spellman Investigations....

Are you tired of being manipulated by fake news and false arguments? Arm yourself with the ultimate weapon - critical thinking. Critical Thinking For Complex Issues is your guide to cutting through the noise and discovering the truth. Learn how to spot logical fallacies, overcome confirmation bias, and analyze arguments objectively. Case studies and examples throughout show you how to apply these powerful skills in real life. Master the art of Socratic questioning to get to the heart of any issue.

Vegas Duncan's release from prison is right on time for his older brother Junior's engagement to the voluptuous Sonya Brown. Unfortunately Junior's attempt at happiness comes to a screeching halt when Sonya's husband, the mysterious Brother X, and his army of Muslim hit men declare war on the Duncan clan. Duncan family patriarch LC Duncan has gone up against many foes in his time.

A single dad, a model, and a comedian walk into a bar.... They’re all Owen Brodie. It’s only funny if you aren’t the hilarious struggling comedian who has been hired to be his son’s nanny for the stand-up tour.

Part personal development guide, part adventure tale, Tribe of Millionaires teaches listeners six timeless lessons about the power of those around us to transform our lives.When Ethan Martinez receives a mysterious invitation after the death of his father, he embarks on an adventure not only to save his struggling business, but to discover his past.

LC Duncan, patriarch and leader of the Duncan clan is alive and well after being shot by a mysterious gunman. His near death experience has caused him and his wife Chippy to reflect on both the past and present, and together they decide that it's time to return to Waycross, Georgia for a long overdue family reunion. But wherever the Duncans go, trouble and drama are never too far behind, and this time it comes in the form of longtime Duncan enemy Vinnie Dash, and Ruby, the mother of Orlando Duncan's baby who disappeared before the child was born.

In this series, you'll get three audiobooks that will help you with all types of writing. You'll get practical writing prompts, learn what productivity for authors looks like, and discover how to become a great non-fiction author. There's nothing worse than sitting down at your desk to write...and then finding out you don't have any ideas. You'll discover proven productivity strategies you can use to get the words out and finish writing an article, a story, a book, and more. I will also explain all you need to know about writing your non-fiction book, step-by-step.

Tris Levin thought moving from New York City to middle-of-nowhere Petersville meant life would definitely get worse...only it actually got better. But just when things are looking up, problems start rolling in. His doughnut business has a major supply issue. And that's not the worst part, Petersville has its own supply problem - it doesn't have enough people. Folks keep moving away and if they can't get people to stay, Petersville may disappear.

En El arte de la guerra, Sun Tzu hace análisis detallados y recomendaciones útiles sobre trece temas principales de la estrategia militar: la planeación, el reto, el ataque, el posicionamiento, la dirección, fuerzas y debilidades, las maniobras, la implementación de las tácticas, el avance, el terreno, las fases de una campaña, las armas y el uso de información.

When Jordie Bennet and Shaw Kinnard lock eyes across a disreputable backwater bar, something definitely sparks. Shaw gives off a dangerous vibe that makes men wary and inspires women to sit up and take notice. None feel that undercurrent more strongly than savvy businesswoman Jordie, who doesn't belong in a seedy dive on the banks of a bayou. But here she is...and Shaw Kinnard is here to kill her.

First published in 1923, Reminiscences of a Stock Operator is the fictionalized biography of Jesse Livermore, one of the greatest speculators who ever lived. Now, almost 90 years later, it remains the most widely read, highly recommended investment book ever written. Generations of investors have found that it has more to teach them about themselves and other investors than years of experience in the market. They have also discovered that its trading advice and keen analyses of market price movements rings true.

In How Star Wars Conquered the Universe, veteran journalist Chris Taylor traces the series from the difficult birth of the original film through its sequels, the franchise’s death and rebirth, the prequels, and the preparations for a new trilogy. Taylor provides portraits of the friends, writers, artists, producers, and marketers who labored behind the scenes to turn Lucas’s idea into a legend.