Business Management Classes

In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry - and explains how you can dominate your own industry by using the same approach.

Sales Enablement is the essential guide to boosting revenue through smarter selling. A thorough, practical introduction to sales enablement best practices, this book provides step-by-step approaches for implementation alongside expert advice. In clarifying the sales enablement space and defining its practices, this invaluable guidance covers training, content, and coaching using a holistic approach that ensures optimal implementation with measureable results.

Pendant plus de 20 ans, Tatiana Brillanta travaillé pour le RAID, le service spécial d'intervention français. Sa mission ? Négocier, au nom de l'État, les affaires les plus délicates : prises d'otages, menaces de mort, attaques à la bombe ou terrorisme... Dans cette masterclass, Tatiana vous donne la clé pour réussir toutes vos négociations. Négocier votre salaire, discuter avec vos enfants ou avec un individu perturbateur... votre voix peut devenir un atout majeur et vous changer la vie.

Classroom management is one of the most daunting challenges a substitute teacher faces, and this audiobook is designed with that in mind. Focusing specifically on the classroom management aspect of substitute teaching, it teaches a specially designed classroom management system for elementary classrooms that is the product of the author's eight years of professional experience as a substitute teacher.

In his book The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your service.

When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel, or flying across the country. Or maybe you were not. It seems that the secrets behind world-class service are often just that - secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world-class service.

Que peut-on attendre du coaching ? Comment ça marche ? Quelle est son éthique ? Quels sont ses rapports avec le changement ? Quelles différences entre le coaching et la thérapie ? Vincent Lenhardt qui a formalisé la pratique du coaching en France et pratiqué les différentes formes de coaching fait le point sur ces questions et quelques autres. Avec la clarté conceptuelle l'approche métaphorique qui le caractérisent. Indispensable pour comprendre le coaching.

Le 13 octobre 1960, Nikita Khrouchtchev lance à l'assemblée générale de l'ONU cette phrase d’un humanisme éprouvé : "Ce qui est à nous est à nous, ce qui est à vous est négociable." C'est montrer qu'en négociation on peut tomber sur des coriaces avec lesquels l'improvisation talentueuse ne suffira pas. Il faut toujours être prêt à négocier mais jamais négocier sans être prêt. Comme M. Jourdain faisait de la prose, chacun négocie chaque, parfois sans même y prêter attention.

Le leadership d'une personne engage son être. Y compris son être profond et ce que l'inconscient trame dans un silence relatif. Or chaque être s'identifie comme homme ou femme. Partant de l'idée que le leadership engage le masculin et le féminin, Dominique Baumgartner nous engage à développer la part manquante à notre identité pour retrouver la voie d'un leadership efficace et équilibré. Pour un exercice du pouvoir quillé dans les profondeurs de l’être.

"Il n'y a rien de plus pratique qu'une bonne théorie", disait Kurt Lewin. Surtout quand cette théorie est le fait d'un praticien. Pendant plus de trente ans, Jacques Chaize s'est attaché avec succès à construire une entreprise agile, capable d'initier le changement plutôt que de le subir. Il s'est aussi attaché, à travers des livres et conférences, à formaliser, synthétiser, théoriser sans jargon ce qu'il fait et ce qui marche. Dans un langage clair, il nous livre ici la quintessence de ce qui dans l'action permet à une entreprise de prendre en main son développement.

Dana Wright-Wasson, president of Take Action Inc. and renowned speaker, shares the components necessary for leaders to design an exceptional employee experience. Using design thinking, studies, and stories from more than 20 years of facilitating employee engagement within teams and organizations, Dana will show you how to develop your leadership strengths, recognize good ideas, and give voice to your teams. She also uses examples from admired global corporations that are creating real impact, including Zappos, Google, Netflix, and Mars, Incorporated.

Comme on n'a jamais une seconde chance de faire une bonne première impression, la persuasion peut se jouer sur des points qui paraissent secondaires. Pourtant pour vendre, il faut convaincre à défaut de vaincre. Michaël Aguilar nous révèle ici - de façon persuasive d'ailleurs - les meilleures façons d'organiser son propos, de toucher l'esprit d'autrui, de présenter ses arguments. Bref de se donner les meilleures chances de convaincre. Indispensable et convaincant.

Oracle's world-famous consultants are leaders in delivering best-in-class services, solutions, and client satisfaction. Now for the first time, this practical insider's guide reveals the secrets behind Oracle's astonishing success - a virtual crash course in the best practices and proven methods that can take your career to the next level.

Club Wealth’s World Class Administrative Assistant book is meant for administrative assistants who want a guidebook specific to working with a real estate agent or team.

As organizations strive to do more with less, many are turning to Lean methodology, which is based on the same techniques that propelled the legendary turnaround of Japan's industrial sector after World War II. Few leaders, however, understand that the real secret behind Lean is a comprehensive approach to management that differs significantly from what is taught in business school. The Lean CEO reveals the true power of Lean through in-depth interviews with CEOs who have gone beyond tool adoption and established Lean as a corporate-wide management system.

Change for Good is a new system for making social change through business that reflects Paul’s experience over the last 35 years. One of the core principles of Change for Good is including people with lived experience of social problems in identifying promising solutions and collaborating to bring these solutions to life. This methodology can create impactful and sustainable social change in society in ways that aren’t possible when executives make decisions in their boardrooms that are intended to impact the lives of vulnerable people.

Do you want to become a better manager? Do you want to improve your leadership skills? This audiobook will help you master core management skills, it is designed for complete beginners, it will help you overcome challenges that hold you back, and it will help you climb the ladder of success.

Technology is redefining the value of physical assets: the meaning of location and accessibility, the power of zoning and regulation, the flow of capital and information, and even the notion of scarcity itself. How to make the most of it Rethinking Real Estate provides technology entrepreneurs and real estate professionals with key insights and practical strategies that will enable you to develop innovative solutions, identify risks, evaluate emerging competitors, and transform your investment thesis, project, venture, or career.

How did Ford Motors use Lean development to pull off one of the most impressive corporate turnarounds in history? Largely by avoiding the mistakes that so many companies make when in a death spiral. They looked beyond manufacturing efficiency to change the very fundamentals of how they developed vehicles. In Designing the Future, Lean product development expert James Morgan and world-renowned Lean guru Jeffrey K. Liker reveal why so many companies have achieved only moderate success with Lean in operations, with a limited impact on their overall business.

Pour agir et décider, nous mobilisons des croyances et du savoir. Dans ce jeu où se glisse parfois la discrimination, des drames humains, le racisme, etc. un acteur silencieux s'entend à contrôler nos pensées et influencer nos actes. Cet acteur, c'est le stéréotype. En une lumineuse suite de vidéos, Patrick Scharnitzky nous montre que s'il est impossible de ne pas avoir de stéréotypes, il convient de les expliciter et d'en prendre conscience pour ne pas leur donner le contrôle de nos vies.

Suze Orman, the woman millions of Americans have turned to for financial advice, says it’s time for a serious reconsideration of the American Dream - what promise it still holds, what aspects are in need of revision, and how it must be refashioned to fit our lives so that we can once again have faith that our hard work will pay off and that a secure and hopeful future is within our reach. In nine electrifying chapters, Orman delivers a master class on personal finance for this pivotal moment in time and addresses every aspect of the American Dream.