Business Performance

With so many choices available to them today's customers are smarter and more demanding than ever before, putting repeat business at risk. In order to keep them coming back, you can't just give them good, or even great, customer service...you have to knock their socks off!

Beautiful Practice is a multi-disciplinary guide to the art of living skillfully and mindfully in the modern world. This audiobook will lead you through a progressive series of lessons, each designed to reveal one crucial aspect of living our beautiful adventure. Use these lessons to develop a personal practice, refine an existing program, or create a new practice from scratch.

This book will offer you an insight into all the tips, tricks, and strategies that you need to implement into your team that will lead to respect, hard work, and loyalty on their part. Managing and being a member of a team is a give-and-take relationship, and it is important that you offer the right foundations for your team members to thrive upon.

In Inside Out, Charlie Unwin, one of the world’s leading performance psychologists, explains the techniques that enable the elite to perform at their best under immense pressure. It reveals how they think, prepare, and perform, taking you inside the unpredictable modern battlefield, the chaos of the catwalk, the operating theater, the stadium, the maximum-security prison, and the opera house. The “inside out” method helps you gain control so that you can have a greater impact. It’s about mindset, learning new skills, maintaining confidence, and sustaining great results.

In his work consulting to major corporations for more than 30 years, Gerald Kraines consistently hears that 60-70 percent of business organizations' potential effectiveness goes unrealized. He shares how to engage, align, and develop employees in order to leverage and encourage optimal performance and long-lasting results.

Neuroscience is revolutionizing our understanding of human psychology and behavior. By showing how to apply this new understanding to how you recruit, manage, and develop your people, Brann is enabling you to deliver a step change in organizational performance and individual achievement.

Dieses Hörbuch hilft, die persönlichen Wünsche besser mit dem Berufsleben in Einklang zu bringen. Durch ehrliche Auseinandersetzung mit sich selbst und im individuellen Ausprobieren lässt sich die Balance zwischen eigenen und fremden Bedürfnissen finden.

World-renowned sport psychologist Dr. Michael Gervais and Super Bowl-winning NFL Coach Pete Carroll, authors of Compete to Create, team up again for an intimate conversation about the psychology of sport and high performance. If you’ve ever wondered what makes Coach Carroll, known for his optimism and unconventional strategies, tick, here’s your chance to find out. In Finding Your Best, Dr. Gervais and Coach Carroll, who have worked together for almost a decade, explore some of the key tools and principles they use in their work with the NFL’s Seattle Seahawks.

Zero-Based Budgeting (ZBB) is making a comeback and has made it to the top of the list of most adopted management tools among executives in leading global organizations. As we enter an unprecedented era of economic unpredictability, disruptive technologies, globalization, and fierce competition, companies are increasingly finding themselves in search of money to invest in new initiatives which have caused a resurgence in ZBB as a tool of choice among executives.

From polar explorers and politicians to CEOs and sports coaches, we are fascinated with the makeup of leaders. How do they thrive under pressure and inspire others to do the same? How do they establish a culture of long-term success? Performance psychologist Tom Young has worked closely with teams and individuals at the highest level of professional sport. He has seen how leaders in these high-pressure environments communicate, how they maintain focus and respond to challenges.

Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders.

Welcome to the 9th Stratum: Your guide to high performance. The 9th Stratum concept was developed over two decades through the study, testing, and application of techniques and practices observed in low to high performers and validated with real world results. This revealed the specific performance-based skills, behaviors, routines, and habits that are practiced daily by high-performers from all industries. Understanding and applying these skills is critical for those who have yet to establish consistent goal achievement—and the success that follows.

The Culture Blueprint is a systematic guide to building a company culture. This audiobook is about fostering committed, enthusiastic employees. Distilling his years of experience teaching culture-building to companies like Google, P&G, and Amazon.

Have you tried to improve your self-esteem? Are you tired of not seeing the results you would want to see? Do you start feeling confident about yourself and then find yourself doubting just after a few days? Have you given up thinking there is no other option for you? The truth is...every woman should have healthy self-esteem. The solution is coding your brain and help it change its perspective on yourself, your confidence as well as your self-worth. This can be done through self-talk.

Peak Performance Culture: The Five Metrics of Operational Excellence is a step-by-step roadmap to achieving optimal organizational development in your company or association. This practical guide helps you accurately evaluate the current state of your company and create a strategy that maximizes its future success. Author Dave Mitchell, building upon concepts introduced in his books The Power of Understanding People and The Power of Understanding, provides new applications, effective real-world tactics, powerful organizational assessment tools, and much more.

In The Adventure of Sustainable Performance, the authors share their many years of experience serving clients and driving performance as the world transitions to a net zero carbon future. A future that uses resources sustainably and that seeks social justice. Perfect for executives, managers, directors, and other business leaders, The Adventure of Sustainable Performance is an actionable guidebook for the implementation of value-add sustainability programs.

For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them. Why is "culture" so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate.

Formerly a successful salesman, Jake McKay is now a failing manager. Join him as he races to learn the fundamentals of team and personal effectiveness from his coach before he loses his job—and the woman he loves.

Learn how to enhance workforce performance, strengthen workforce retention, and better your leadership by cultivating and expanding on your company's culture with The Power of Company Culture.

Flip Your Focus peels back the layers of how organizations can build world-class teams through a unique process called upside-down leadership. In this powerful audiobook, listeners discover: the three simple actions (and ONE fundamental shift in focus) that makes leadership happen, even when most everything else you have tried has failed, the mythical process to working yourself out of a job, enabling you to work ON the business instead of IN the business (so you can have your time and life back finally), and much more.