Business Relationship Management

Why do the Yankees always seem to win and the Red Sox fade? Why do companies such as Dell and Gillette never seem to lose their halo? What lessons does Nelson Mandela offer leaders in trouble spots like the Middle East. From sports to business and the most complicated political situations, a common element, a truth, persists: people succeed when leaders give them the confidence to do so.

Emotional intelligence (EI) has been called “advanced common sense” and is proven to be a far better predictor of success than IQ. And unlike cognitive function, your emotional capacities are flexible, adaptable, and highly expandable. Filled with inspir­ing stories from companies who have tapped into the power of EI, along with profiles of people facing real-world dilemmas and easy-to-implement action plans, The Other Kind of Smart opens your eyes to crucial, yet often ignored, life lessons.

Howard Behar is one of three top executives who have helped shape one of the most recognized companies in the world: Starbucks. A widely acclaimed leader, Behar, with his signature energy, smarts, high expectations, and belief in people, has become a symbol of the soul and candor of the Starbucks culture.

Much has changed in the world since the original publication of Leading Out Loud, Terry Pearce's book on authentic leadership communication. Now, more than ever, the development of a leader's message is as crucial to success as the delivery of that message. In the third edition of his classic book, Terry Pearce shows leaders in all sectors how to communicate their values and vision to inspire commitment. In this important resource, Pearce continues to broaden the application of core principles, putting the spotlight on everyday, spontaneous communication.

For a decade, Areva Martin has used the media to build a huge platform that expanded the influence and power of her brand exponentially. Media appearances on Dr. Phil, Anderson Cooper 360, The Doctors, CNN, MSNBC, FOX, and more have virtually eliminated the need of a marketing budget for her thriving law firm and nonprofit organization while securing her place as one of America's most sought after thought leaders.

We struggle to manage complexity every day. We follow intricate diets to lose weight, juggle multiple remotes to operate our home entertainment systems, face proliferating data at the office, and hack through thickets of regulation at tax time. But complexity isn't destiny. Sull and Eisenhardt argue there's a better way: by developing a few simple yet effective rules, you can tackle even the most complex problems.

As children, we develop stories about how the world works, most of which get improved upon and amended over time. But some do not, even as we mature in other ways. Opinionated, self-centered, and fear-driven, these “child stories” are the source of the behavioral and emotional patterns that hold us back. When we learn to identify and rewrite these stories, limitless growth becomes possible.

In the midst of a world filled with disagreements and disputes, the art of effective argumentation stands as a beacon of clarity. Doug Madden, in How to Argue Like a Lawyer, transforms the courtroom strategies used by seasoned attorneys into everyday tools for clear communication, productive disagreements, and mutual understanding.

Through the stories of a number of unsung heroes, Sanborn reveals the keys each one of us can use to improve our organizations and enhance our careers. He has an unparalleled ability to explain fundamental business and leadership truths through simple stories and anecdotes. You Don't Need a Title to Be a Leader offers an inspiring message for anyone who wants to take control of his or her life and make a positive difference.

Do you find yourself constantly worrying, obsessing over the past, or ruminating over the future? Are you often consumed by worry and unable to shake off negative thoughts? Do you feel trapped in a cycle of stress and anxiety? If so, stop overthinking the solution! Amazon best-selling author Lucas Bailey shows you the quickest route to take control of your thoughts and declutter your mind. Through a series of engaging and practical exercises, learn how to make clear and concise decisions, reduce mental noise, and have a fully focused, driven mind that is sharp and free of any self-doubt.

Bolstered with research, exercises, self-assessments, and real-life stories from people with natural burnout immu­nity and those who’ve cultivated it, Burnout Immunity teaches workers how to positively cope with stress and to enjoy healthier and happier relationships with work.

In an ever-evolving world filled with complex challenges and intricate puzzles, the ability to think dynamically and systematically is nothing short of a superpower. "Learn To Think in Systems: Mastering the Art of Dynamic Thinking for Complex Challenges" is your indispensable guide to unleashing this superpower and navigating the intricate web of interconnections that shape our lives.

Nada es más inspirador que una ambiciosa visión que se convierte en una realidad triunfante: el Empire State Building pasó de ser un boceto a cambiar el skyline de Nueva York en tan solo veintiún meses. Sin embargo, la mayoría de las veces las grandes visiones se convierten en auténticas pesadillas: según las estadísticas, un asombroso 92 por ciento de los megaproyectos superan el presupuesto o el cronograma, o ambas cosas. Incluso los esfuerzos más modestos, como emprender un pequeño negocio, suelen fracasar.

TRABALHAR NÃO É UM MAL NECESSÁRIO PORQUE O MUNDO PRECISA DO QUE VOCÊ FAZ: O SEU TRABALHO É UM BEM NECESSÁRIO E PODE IR MUITO ALÉM DAS SUAS TAREFAS DIÁRIAS. ELE ESTÁ PRESTES A SE TORNAR A SUA MISSÃO. Crescemos ouvindo que o trabalho é a única forma de viver uma vida plena e abundante. Essa narrativa nos conduz a uma rotina de funções exaustivas e, aos poucos, nos sentimos aprisionados a um emprego sem desenvolver propósito algum. Passamos a maior parte do dia trabalhando no piloto automático, focados apenas em produzir, mas no fim do mês voltamos a sentir um vazio que anseia a ser preenchido.

In ENTJ: Understanding & Relating with the Leader, you'll learn about the ENTJ Myers-Briggs Personality Type. This audiobook covers a variety of topics regarding ENTJs (Extroverted Intuitive Thinking Judging) and why they make such impactful leaders. ENTJs are a rare personality type and are often highly sought after for leadership roles due to their versatile strengths. If you are an ENTJ, listen to this book to begin your quest in learning why you act the way you do and how you can come to appreciate who you are as an individual.

Drawing from the wisdom in his books Your Road Map for Success, Talent Is Never Enough, Developing the Leaders Around You, Failing Forward, The 360 Degree Leader, Winning with People, and Leadership Gold, John C. Maxwell provides in Self-Improvement 101 the essentials all leaders need to keep striving for excellence no matter where they are or what they are doing.

In Unleashing Your Hero, renowned speaker Kevin Brown shares how the heroes who transformed his life are people just like you. People who stepped up and used their talents to make a positive difference within the hectic moments of everyday life. The same person your employees are looking to and trusting in for guidance and support.

Are you interested in 100 percent scientific and proven ways to make friends quickly, negotiate anything you want, turn enemies into friends, gain trust, and just be flat-out likable? How about step-by-step, methodical, literally foolproof approaches to make people want you around more? In The Science of Likability, that's exactly what you'll get. I've taken 16 of the most influential, famous, and effective psychological studies and broken them down to see exactly how you can use their findings to your advantage.

This is the first comprehensive practical book on developing emotional resilience. Pressure, stress and annoying problems are all part of life, especially at work. By developing your emotional resilience you can be bulletproof, prepare yourself against even the most challenging situations, and focus fully on achieving your goals, getting things done, moving ahead and being the best you can be.

Effective leaders make the difference between an organization that succeeds and one that stagnates. Effective leaders make solid decisions, but they take it a step further - they bring the guidance, vision, creativity, and motivation necessary to powerfully execute the decisions. They influence behavior, shape goals, and encourage the best. An influential leader's footprint is forever engraved on a successful organization's heart.