Business Relationship Management

Howard Behar is one of three top executives who have helped shape one of the most recognized companies in the world: Starbucks. A widely acclaimed leader, Behar, with his signature energy, smarts, high expectations, and belief in people, has become a symbol of the soul and candor of the Starbucks culture.

For a decade, Areva Martin has used the media to build a huge platform that expanded the influence and power of her brand exponentially. Media appearances on Dr. Phil, Anderson Cooper 360, The Doctors, CNN, MSNBC, FOX, and more have virtually eliminated the need of a marketing budget for her thriving law firm and nonprofit organization while securing her place as one of America's most sought after thought leaders.

As children, we develop stories about how the world works, most of which get improved upon and amended over time. But some do not, even as we mature in other ways. Opinionated, self-centered, and fear-driven, these “child stories” are the source of the behavioral and emotional patterns that hold us back. When we learn to identify and rewrite these stories, limitless growth becomes possible.

In the midst of a world filled with disagreements and disputes, the art of effective argumentation stands as a beacon of clarity. Doug Madden, in How to Argue Like a Lawyer, transforms the courtroom strategies used by seasoned attorneys into everyday tools for clear communication, productive disagreements, and mutual understanding.

Do you find yourself constantly worrying, obsessing over the past, or ruminating over the future? Are you often consumed by worry and unable to shake off negative thoughts? Do you feel trapped in a cycle of stress and anxiety? If so, stop overthinking the solution! Amazon best-selling author Lucas Bailey shows you the quickest route to take control of your thoughts and declutter your mind. Through a series of engaging and practical exercises, learn how to make clear and concise decisions, reduce mental noise, and have a fully focused, driven mind that is sharp and free of any self-doubt.

Nada es más inspirador que una ambiciosa visión que se convierte en una realidad triunfante: el Empire State Building pasó de ser un boceto a cambiar el skyline de Nueva York en tan solo veintiún meses. Sin embargo, la mayoría de las veces las grandes visiones se convierten en auténticas pesadillas: según las estadísticas, un asombroso 92 por ciento de los megaproyectos superan el presupuesto o el cronograma, o ambas cosas. Incluso los esfuerzos más modestos, como emprender un pequeño negocio, suelen fracasar.

TRABALHAR NÃO É UM MAL NECESSÁRIO PORQUE O MUNDO PRECISA DO QUE VOCÊ FAZ: O SEU TRABALHO É UM BEM NECESSÁRIO E PODE IR MUITO ALÉM DAS SUAS TAREFAS DIÁRIAS. ELE ESTÁ PRESTES A SE TORNAR A SUA MISSÃO. Crescemos ouvindo que o trabalho é a única forma de viver uma vida plena e abundante. Essa narrativa nos conduz a uma rotina de funções exaustivas e, aos poucos, nos sentimos aprisionados a um emprego sem desenvolver propósito algum. Passamos a maior parte do dia trabalhando no piloto automático, focados apenas em produzir, mas no fim do mês voltamos a sentir um vazio que anseia a ser preenchido.

In ENTJ: Understanding & Relating with the Leader, you'll learn about the ENTJ Myers-Briggs Personality Type. This audiobook covers a variety of topics regarding ENTJs (Extroverted Intuitive Thinking Judging) and why they make such impactful leaders. ENTJs are a rare personality type and are often highly sought after for leadership roles due to their versatile strengths. If you are an ENTJ, listen to this book to begin your quest in learning why you act the way you do and how you can come to appreciate who you are as an individual.

On average, people leave about 20 percent of potential mutual gains untapped in any negotiation. This is akin to taking 20 percent of the value in any deal and dumping it into a garbage canister. Finding that hidden 20 percent, the “sweet spot”, is a skill that takes practice but is also one that anybody can learn. In Negotiating the Sweet Spot, Leigh Thompson offers surefire best practices and tools to use in daily negotiations and conflict situations.

In Friend and Foe, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, humans have evolved to do both. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want.

This is the first comprehensive practical book on developing emotional resilience. Pressure, stress and annoying problems are all part of life, especially at work. By developing your emotional resilience you can be bulletproof, prepare yourself against even the most challenging situations, and focus fully on achieving your goals, getting things done, moving ahead and being the best you can be.

Are you interested in 100 percent scientific and proven ways to make friends quickly, negotiate anything you want, turn enemies into friends, gain trust, and just be flat-out likable? How about step-by-step, methodical, literally foolproof approaches to make people want you around more? In The Science of Likability, that's exactly what you'll get. I've taken 16 of the most influential, famous, and effective psychological studies and broken them down to see exactly how you can use their findings to your advantage.

We often don't realize how much control we have over our thoughts, feelings, and actions. On some days, the most minor irritation can upset us, but, on others, we are in our best form and can rise to challenges with grace. These fluctuations depend on the neural networks firing in our brains, but we have the power to consciously break hardwired thought patterns. Author Due Quach developed an intimate understanding of the brain during her personal journey of healing from PTSD.

Effective leaders make the difference between an organization that succeeds and one that stagnates. Effective leaders make solid decisions, but they take it a step further - they bring the guidance, vision, creativity, and motivation necessary to powerfully execute the decisions. They influence behavior, shape goals, and encourage the best. An influential leader's footprint is forever engraved on a successful organization's heart.

Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.

As home life and work life become increasingly integrated in contemporary life, success (or failure) in either has an undeniable effect on the other. And while the profound events that began the 21st century have intensified the desire to focus on what matters most to us, there is still often a substantial gap between what we say matters most and the way we actually spend our time and money. Our credit-card and checking-account statements may clearly reflect this. But it is possible to keep both areas moving forward in positive ways.

As this book shows, human beings are wired to care, and we can become more empathic with practice. Empathy increases dopamine, reduces stress, boosts self-esteem, heightens the immune system, and enriches our relationships. Empathy also improves business key performance indicators. This means that leveraging empathy on purpose can lead to better health, happier and more productive workplaces, and a more meaningful life. That's why empathy is our superpower.

Your projects, programs, and career turn on the difference between "no" and "yes". Yet selling ideas, especially the kinds of ideas that make organizations work, is a skill shrouded in mystery. Part emotional intelligence, part politics, part rhetoric, and part psychology, selling ideas is not like tricking someone out of his money. It's about helping others to see things your way: engaging their minds and imaginations.

L'art de ne pas travailler... mis à part quelques surdoués de naissance, le commun des mortels a souvent hélas ! vite fait d'en oublier les secrets ! Et paradoxalement, à une époque où la valeur sociale du travail est au cœur de bien des débats, ceux qui travaillent trop, ceux qui ne travaillent pas ou plus, finissent par se retrouver dans des difficultés telles que gérer leur temps libre.

Stephen R. Covey believed there were only two ways to live: a life of primary greatness or a life of secondary greatness. Through his classic books and seminars, he taught that the intrinsic rewards of primary greatness - integrity, responsibility, and meaningful contribution - far outweighed the superficial rewards of secondary greatness - money, popularity, and the self-absorbed, pleasure-ridden life that some people consider "success".