Care Management Business

As residents, we understand the burnout epidemic is driven by the system - but the system won't change overnight. This book can help you reduce stress and improve your performance with practical solutions that won't take years to implement or permission to start. Using best practices and evidence-based research, this step-by-step guide outlines a series of practical solutions proven to decrease burnout for those with no time, no money, and no power.

In Mission-Driven Leadership, Mark Bertolini, the long-time chairman and CEO of Aetna, the Fortune 500 health insurance company, reveals that genuine leadership is not about dollars and market share, but about improving lives and communities.

Healthcare organizations continue to see escalating numbers of cyberattacks. It is no longer a matter of if your organization will be targeted, but when. What is at stake? Everything. Patient lives are at risk when their medical record data is compromised or encrypted by a ransomware attack. The privacy and security of patient information is at risk, as is evident from the hundreds of data breaches that make headlines each year.

How can America's healthcare system be transformed to provide consistently higher-quality and lower-cost care? Nothing else in healthcare matters more. Prescription for the Future identifies some standout medical organizations that have achieved higher-quality, more patient-focused, and lower-cost care, and from their examples distills 12 transformational practices that could transform the entire healthcare sector.

Bob DeKoch and Phil Clampitt draw on their years of innovative practice and research to describe how leading with care enriches people and transforms organizations in our challenging times.

Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.

Finding Your Leadership Soul is a series of reflections, framed around letters Carlos writes to three young men whom he had the opportunity to teach and mentor. All three of these young men - Josue, Angel and Shawn - have passed; too young and too common for young men of color these days. Thus, Carlos' letters take the form of lessons he wishes he could have shared, impacts he wishes he could have made.

The new reality in the new culture-driven environment we're living in today? We all need to be leaders. Rock then Roll: The Secrets of Culture-Driven Leadership is a roadmap to this new culture-driven world from one of North America's most respected CEOs. Culture-based leadership is essential to adopt innovative business strategies and exploit the creative power of disruptive ideas. Rock then roll! So in the new jungle, will you be Tarzan? Or will you get out of his way?

The COVID-19 pandemic proved that reliable, high-quality childcare is more essential than ever, and center directors are the industry’s indisputable backbone. Learn how to become a director and what exactly a director does. Whether you call your program a mother’s-day-out, a preschool, an early childhood learning center, daycare, childcare, nursery, or school, you still need to have a good understanding of the daily roles and responsibilities of the administrator/director.

Terry Cook, an experienced leader, teacher, and life coach, shares a practical leadership game plan for anyone who leads a company, home, team, service organization, or some other type of group. Proven effective in a vast array of leadership contexts around the world, Lead, Develop, Care is the go-to framework every leader needs and can put to use right away. It's straightforward and simple, but powerful in its impact.

Better Outcomes: A Guide for Humanizing Healthcare outlines the eight changes that organizations and clinicians need to commit to in order to return to the focus of healthcare to where it should be: the patient.

The United States has the most expensive healthcare system in the world. While policy makers have argued over who is at fault for this, the system has been quietly moving toward high-deductible insurance plans that require patients to pay large amounts out of pocket before insurance kicks in. The idea behind this shift is that patients will become better consumers of healthcare when forced to pay for their medical expenses.

Have you put hard work, time, and energy into building your pet sitting, dog walking, pet grooming, dog training, or dog daycare business - but keeping up with everything has left you stressed out, overworked, and overwhelmed? If you're wondering where to go from here, and whether you and your pet business can move beyond burnout or compassion fatigue, get ready to unlock the solutions you need with this audiobook. Now it's your turn to find hope, relief, and a solid road map to run your pet business in a new way that supports your personal time and freedom.

Andy Lazris, MD, is a practicing primary care physician who experiences the effects of Medicare policy on a daily basis. As a result, he believes that the way we care for our elderly has taken a wrong turn and that Medicare is complicit in creating the very problems it seeks to solve. Aging is not a disease to be cured; it is a life stage to be lived. Lazris argues that aggressive treatments cannot change that fact but only get in the way and decrease quality of life.

Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers.

Create loyal, engaged, and results-focused teams and organizations using a practical five-part servant leadership formula. Think of a world where people go to work completely engaged, are inspired to do more than they ever thought possible, remain 100% loyal to the teams and organizations they belong to, are achieving mind-blowing results, and gladly and even passionately follow their leader's direction. Is that a world you want to be a part of? The reality is, you really can!

Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM.

Great medical practices create an experience so positive that patients can't stop talking about it. Patients talk to friends, relatives, and acquaintances about the care they received. They can't help posting nice things about this great practice on social media. And they can't imagine recommending anyone else. Patient Care The Sandler Way shows how to create this experience. It offers timeless, proven principles for effective patient care, based on the communication skills and success principles of the Sandler Selling System.

When it comes to providing high-quality care in the most efficient, cost-effective way possible, ProvenCare has proven to be the gold standard in the industry. Developed at Geisinger Health System and praised by healthcare leaders worldwide, this pioneering approach provides an essential blueprint for healthcare executives who want to provide higher levels of care for their patients, greater incentives for practitioners, and smarter solutions at lower costs.

“Leading Healthcare Transformation: Doctors, Nurses, and Managers at the Helm” is an exhaustive analysis of the modern dynamics in the healthcare sector, with a particular emphasis on middle management leadership. It provides a deep dive into the roles, responsibilities, and leadership abilities required by different professionals, including doctors, nurses, and managers.