Career Building
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The Happy Little Call Center
- The Call Center Leaders Guide to Successfully Meeting KPI’s and Building a Great Place to Work
- Auteur(s): Skilled and Thrilled
- Narrateur(s): Rich Palmer
- Durée: 3 h et 14 min
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Performance
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Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.
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The Happy Little Call Center
- The Call Center Leaders Guide to Successfully Meeting KPI’s and Building a Great Place to Work
- Narrateur(s): Rich Palmer
- Durée: 3 h et 14 min
- Date de publication: 2024-08-20
- Langue: Anglais
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Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes.
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Revenue Revolution
- Designing and Building a High-Performing Sales System
- Auteur(s): Matt Doyon
- Narrateur(s): Mike Chamberlain
- Durée: 9 h et 6 min
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In Revenue Revolution: Designing and Building a High-Performing Sales System, the cofounder and CEO of Triple Session, Matt Doyon, delivers an insightful and practical discussion of how to maximize sales success by encouraging collaboration between sales leadership and front-line sales personnel. In the book, you'll learn how to utilize a design-build model to create a fully integrated sales organization made up of six interlocking systems.
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Revenue Revolution
- Designing and Building a High-Performing Sales System
- Narrateur(s): Mike Chamberlain
- Durée: 9 h et 6 min
- Date de publication: 2023-12-26
- Langue: Anglais
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The cofounder and CEO of Triple Session, Matt Doyon, delivers an insightful and practical discussion of how to maximize sales success by encouraging collaboration between sales leadership and front-line sales personnel....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Career Warfare
- 10 Rules for Building a Successful Personal Brand and Keeping It
- Auteur(s): David D'Alessandro
- Narrateur(s): Grover Gardner
- Durée: 4 h et 26 min
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As CEO of John Hancock Financial Services and the best-selling author of Brand Warfare, David D'Alessandro knows plenty about breaking away from the pack. In Career Warfare, this ultimate insider tells the true story of how he learned the unwritten rules of corporate ladder climbing.
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Career Warfare
- 10 Rules for Building a Successful Personal Brand and Keeping It
- Narrateur(s): Grover Gardner
- Durée: 4 h et 26 min
- Date de publication: 2021-07-23
- Langue: Anglais
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A genuine winner shows you how to stand out from the crowd....
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Prix courant: 14,93$ ou 1 crédit
Prix réduit: 14,93$ ou 1 crédit
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Building the Best
- 8 Proven Leadership Principles to Elevate Others to Success
- Auteur(s): John Eades
- Narrateur(s): John Eades
- Durée: 5 h et 28 min
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Organizational culture has undergone a seismic shift in the 21st century - and with it, the requirements of leadership. In Building the Best, LearnLoft CEO John Eades takes you on a journey of transformation that will equip you with the tools you need to become the kind of cutting-edge leader today's workplace so urgently needs.
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Building the Best
- 8 Proven Leadership Principles to Elevate Others to Success
- Narrateur(s): John Eades
- Durée: 5 h et 28 min
- Date de publication: 2021-07-22
- Langue: Anglais
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LearnLoft CEO John Eades takes you on a journey of transformation that will equip you with the tools you need to become the kind of cutting-edge leader today's workplace so urgently needs....
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Prix courant: 18,38$ ou 1 crédit
Prix réduit: 18,38$ ou 1 crédit
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Do You Care to Lead?
- A 5 Part Formula for Creating Loyal and Results Focused Teams and Organizations
- Auteur(s): Michael G. Rogers
- Narrateur(s): Mike Lenz
- Durée: 4 h et 53 min
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Create loyal, engaged, and results-focused teams and organizations using a practical five-part servant leadership formula. Think of a world where people go to work completely engaged, are inspired to do more than they ever thought possible, remain 100% loyal to the teams and organizations they belong to, are achieving mind-blowing results, and gladly and even passionately follow their leader's direction. Is that a world you want to be a part of? The reality is, you really can!
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Do You Care to Lead?
- A 5 Part Formula for Creating Loyal and Results Focused Teams and Organizations
- Narrateur(s): Mike Lenz
- Durée: 4 h et 53 min
- Date de publication: 2020-04-14
- Langue: Anglais
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Create loyal, engaged, and results-focused teams and organizations using a practical five-part servant leadership formula....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Flex
- The New Playbook for Managing Across Differences
- Auteur(s): Jane Hyun, Audrey S. Lee
- Narrateur(s): Marguerite Gavin
- Durée: 10 h et 16 min
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Performance
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Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of “flexing” - the art of switching leadership styles to more effectively lead people who are different from you, allowing managers to successfully manage the multicultural workers of today and tomorrow. Flex offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy....
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Flex
- The New Playbook for Managing Across Differences
- Narrateur(s): Marguerite Gavin
- Durée: 10 h et 16 min
- Date de publication: 2019-04-23
- Langue: Anglais
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Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of “flexing” - the art of switching leadership styles to more effectively lead people who are different from you....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Inbound PR
- The PR Agency's Manual to Transforming Your Business with Inbound
- Auteur(s): Iliyana Stareva
- Narrateur(s): Norah Tocci
- Durée: 4 h et 51 min
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Performance
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Showing you what you need to know and giving you a clear framework for putting numbers to reputation, this audiobook merges content and measurement to give today's PR agencies a new way to build brands, evaluate performance, and track ROI. The ability to reach the new consumer, build the relationship, and quantify the ROI of PR services allows you to develop an inbound business and the internal capabilities to meet and exceed the needs of the most demanding client. In this digital age of constant contact and worldwide platforms, it's the only way to sustainably grow your business.
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Inbound PR
- The PR Agency's Manual to Transforming Your Business with Inbound
- Narrateur(s): Norah Tocci
- Durée: 4 h et 51 min
- Date de publication: 2018-05-21
- Langue: Anglais
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Showing you what you need to know and giving you a clear framework for putting numbers to reputation, this audiobook merges content and measurement to give today's PR agencies a new way to build brands, evaluate performance, and track ROI....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Startups in Action
- The Critical Year One Choices That Built Etsy, HotelTonight, Fiverr, and More
- Auteur(s): JP Silva
- Narrateur(s): Liam Gerrard
- Durée: 3 h et 12 min
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The growing pains of a start-up's initial year in business require a keen awareness of uncertainties and a willingness to adapt in order to survive. Today's new founders greatly benefit from taking a behind-the-scenes look at successful companies such as Etsy, HotelTonight, Fiverr, and more in regards to how they overcame the challenges of their first year. Startups in Action is your curated source for critical insights and inspiration from those who have been there before.
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Startups in Action
- The Critical Year One Choices That Built Etsy, HotelTonight, Fiverr, and More
- Narrateur(s): Liam Gerrard
- Durée: 3 h et 12 min
- Date de publication: 2020-11-03
- Langue: Anglais
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The growing pains of a start-up's initial year in business require a keen awareness of uncertainties and a willingness to adapt in order to survive....
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Prix courant: 12,24$ ou 1 crédit
Prix réduit: 12,24$ ou 1 crédit
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Building Healthy Habits
- How to Build Habits That Will Make You Successful and Change Your Life
- Auteur(s): Zachary Alexander
- Narrateur(s): Paul Rosas
- Durée: 1 h et 55 min
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Temptations are everywhere. The pull toward living an unhealthy life is strong. With an eye towards virtue, ethics. and wisdom, both ancient and modern, Building Healthy Habits is the ultimate starting guide to living virtuously.
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Building Healthy Habits
- How to Build Habits That Will Make You Successful and Change Your Life
- Narrateur(s): Paul Rosas
- Durée: 1 h et 55 min
- Date de publication: 2021-08-17
- Langue: Anglais
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Temptations are everywhere. The pull toward living an unhealthy life is strong. With an eye towards virtue, ethics. and wisdom, both ancient and modern, Building Healthy Habits is the ultimate starting guide to living virtuously....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Team Habits
- How Small Actions Lead to Extraordinary Results
- Auteur(s): Charlie Gilkey
- Narrateur(s): Charlie Gilkey
- Durée: 8 h et 11 min
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We all know how important our habits are for personal productivity, success and happiness. But the truth is that we rarely work alone: reaching our goals depends on how effectively we work with others, and teams have their own habits that can help - or hinder - success. Here, productivity and teamwork expert Charlie Gilkey shows how to cultivate, implement and maintain the small habits that lead to big results for any team.
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Practical team improvement
- Écrit par jmk le 2023-12-31
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Team Habits
- How Small Actions Lead to Extraordinary Results
- Narrateur(s): Charlie Gilkey
- Durée: 8 h et 11 min
- Date de publication: 2023-08-29
- Langue: Anglais
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We all know how important our habits are for personal productivity, success and happiness. But the truth is that we rarely work alone. Here, productivity and teamwork expert Charlie Gilkey shows how to cultivate, implement and maintain the small habits that lead to big results for any team....
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Prix courant: 37,83$ ou 1 crédit
Prix réduit: 37,83$ ou 1 crédit
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Follow the Feeling
- Brand Building in a Noisy World
- Auteur(s): Kai D. Wright
- Narrateur(s): Kai D. Wright
- Durée: 7 h et 55 min
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In Follow the Feeling, strategy advisor Kai D. Wright answers a critical question plaguing entrepreneurs, brand strategists, marketers, and leaders: How do you grow your brand in a noisy world? Analyzing 1,500 fast-growing companies from Alibaba to Zara, the Columbia University lecturer and Ogilvy global consulting partner unpacks five branding secrets. Starting with behavioral economic principles and ending with a new systems-based approach to brand building, Wright offers listeners one metric that trumps the hundreds entangling brand value, feelings.
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Follow the Feeling was so helpful.
- Écrit par Kaaren le 2020-12-24
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Follow the Feeling
- Brand Building in a Noisy World
- Narrateur(s): Kai D. Wright
- Durée: 7 h et 55 min
- Date de publication: 2019-08-13
- Langue: Anglais
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In Follow the Feeling, strategy advisor Kai D. Wright answers a critical question plaguing entrepreneurs, brand strategists, marketers, and leaders: How do you grow your brand in a noisy world? Find out....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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How to Make $1000 a Week as a Notary Public
- Auteur(s): Vanessa Terry
- Narrateur(s): Steve Ket
- Durée: 1 h et 14 min
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Learn how to build a successful business as a notary public and signing agent in the real estate industry. This audiobook will teach you the fundamentals to setting up a successful notary business that has limitless earning potential. Based off the training provided by Notary2Notary.com, it will teach: Licensing and insurance, supplies and equipment, simple notarizations vs loan closings, and much more.
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How to Make $1000 a Week as a Notary Public
- Narrateur(s): Steve Ket
- Durée: 1 h et 14 min
- Date de publication: 2022-03-03
- Langue: Anglais
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Learn how to build a successful business as a notary public and signing agent in the real estate industry. This audiobook will teach you the fundamentals to setting up a successful notary business that has limitless earning potential....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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The Richest Man in Babylon
- Platinum Collector's Edition
- Auteur(s): George S. Clason
- Narrateur(s): Rich Germaine
- Durée: 4 h et 35 min
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Anyone can build wealth and create the life they envision for themselves if they enlarge their financial understanding. A successful entrepreneur, George S. Clason translated his knowledge of sound financial principles into parables set in ancient Babylon. More relevant today than ever before, these tales provide straightforward lessons in the laws that govern the building of wealth. Clason’s dynamic storytelling will transport you into the Babylonian empire at its apex, where the basic principles of personal finance were born.
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The Richest Man in Babylon
- Platinum Collector's Edition
- Narrateur(s): Rich Germaine
- Durée: 4 h et 35 min
- Date de publication: 2022-01-21
- Langue: Anglais
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A successful entrepreneur, George S. Clason translated his knowledge of sound financial principles into parables set in ancient Babylon. More relevant today than ever before, these tales provide straightforward lessons in the laws that govern the building of wealth....
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Prix courant: 10,05$ ou 1 crédit
Prix réduit: 10,05$ ou 1 crédit
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Nuts and Bolts
- A Guide to Building Rapport
- Auteur(s): Neil Cerbone
- Narrateur(s): Anne Pasquale, Keith Herron
- Durée: 3 h et 51 min
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Nuts and Bolts helps you figure out the stuff that makes people tick. It provides the key to cracking the communication code. It’s rooted in straight talk, without losing a sense of humor. All of us are forced to deal with people who confound and annoy us; this book neutralizes that frustration. Hundreds of thousands have experienced these concepts. Now, it’s your turn. Anywhere there are people, there is behavior; anywhere there is behavior…this book can help.
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Nuts and Bolts
- A Guide to Building Rapport
- Narrateur(s): Anne Pasquale, Keith Herron
- Durée: 3 h et 51 min
- Date de publication: 2022-06-14
- Langue: Anglais
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Nuts and Bolts helps you figure out the stuff that makes people tick. It provides the key to cracking the communication code, rooted in straight talk, with a sense of humor. All of us are forced to deal with people who annoy us; this book neutralizes that frustration....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- Auteur(s): Leonardo Inghilleri, Micah Solomon
- Narrateur(s): Sean Pratt
- Durée: 5 h et 39 min
- Version intégrale
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In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- Narrateur(s): Sean Pratt
- Durée: 5 h et 39 min
- Date de publication: 2014-03-14
- Langue: Anglais
- In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty....
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Prix courant: 31,16$ ou 1 crédit
Prix réduit: 31,16$ ou 1 crédit
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Business Continuity Management
- Building an Effective Incident Management Plan
- Auteur(s): Michael Blyth
- Narrateur(s): Barry Abrams
- Durée: 12 h et 54 min
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Few businesses can afford to shut down for an extended period of time, regardless of the cause. If the past few years have taught us anything, it's that disaster can strike in any shape, at any time. Be prepared with the time-tested strategies in Business Continuity Management: Building an Effective Incident Management Plan and protect your employees while ensuring your company survives the unimaginable.
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Business Continuity Management
- Building an Effective Incident Management Plan
- Narrateur(s): Barry Abrams
- Durée: 12 h et 54 min
- Date de publication: 2018-10-16
- Langue: Anglais
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If the past few years have taught us anything, it's that disaster can strike in any shape, at any time. Be prepared with the time-tested strategies in this audiobook and protect your employees while ensuring your company survives the unimaginable....
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Prix courant: 27,83$ ou 1 crédit
Prix réduit: 27,83$ ou 1 crédit
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Connection Code
- Building Deeper Relationships with Everyone
- Auteur(s): Sage Everest
- Narrateur(s): Brenna Colleen Castor
- Durée: 2 h et 50 min
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Are you craving more profound, more authentic relationships in a world that often feels disconnected? Do you navigate surface-level conversations, longing for genuine emotional intimacy and trust? If so, Connection Code is the transformative guide to creating more robust, more meaningful bonds with everyone in your life—whether it’s with family, friends, colleagues, or even new acquaintances.
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Connection Code
- Building Deeper Relationships with Everyone
- Narrateur(s): Brenna Colleen Castor
- Durée: 2 h et 50 min
- Date de publication: 2024-10-09
- Langue: Anglais
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Connection Code takes you on a journey to unlock the art and science of deep human connection, giving you the tools and strategies to build trust, foster emotional intimacy, and strengthen every relationship in your life.
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Financial Independence Journey: Starting a Business from Scratch
- Building Wealth from Zero
- Auteur(s): Nafeez Imtiaz
- Narrateur(s): Rance Kusyk
- Durée: 4 h et 54 min
- Version intégrale
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Nafeez Imtiaz, a self-made millionaire entrepreneur, has walked the path you're considering. He understands the fear, uncertainty, and challenges that come with leaving a stable job to pursue your dreams. Through years of trial and error, Imtiaz has distilled the essence of building wealth from zero into a comprehensive guide that speaks directly to aspiring entrepreneurs.
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Financial Independence Journey: Starting a Business from Scratch
- Building Wealth from Zero
- Narrateur(s): Rance Kusyk
- Durée: 4 h et 54 min
- Date de publication: 2024-10-07
- Langue: Anglais
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Nafeez Imtiaz, a self-made millionaire entrepreneur, has walked the path you're considering. He understands the fear, uncertainty, and challenges that come with leaving a stable job to pursue your dreams.
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Make Your Mark
- The Creative's Guide to Building a Business with Impact (99U)
- Auteur(s): Jocelyn K. Glei - editor, Scott Belsky - foreword
- Narrateur(s): Joyce Bean
- Durée: 3 h et 46 min
- Version intégrale
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Are you ready to "make a dent in the universe"? As a creative, you no longer have to take a backseat. In fact, stepping up and embracing entrepreneurship is the fastest route to impact. But where do you start? And what sets the businesses that succeed apart? To find out, we asked the bright minds behind companies like Google X, Warby Parker, Facebook, O’Reilly Media, and more to share their startup wisdom.
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Make Your Mark
- The Creative's Guide to Building a Business with Impact (99U)
- Narrateur(s): Joyce Bean
- Série: The 99U Book Series, Livre 3
- Durée: 3 h et 46 min
- Date de publication: 2014-11-18
- Langue: Anglais
- Featuring hard-won wisdom from 20 leading entrepreneurs and designers, 99U’s Make Your Mark will arm you with practical insights for launching a purpose-driven business....
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Prix courant: 21,00$ ou 1 crédit
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The 8 Laws of Customer-Focused Leadership
- New Rules for Building a Business Around Today’s Customer
- Auteur(s): Blake Morgan
- Narrateur(s): Blake Morgan
- Durée: 6 h et 20 min
- Version intégrale
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Au global
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Performance
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Histoire
In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence.
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The 8 Laws of Customer-Focused Leadership
- New Rules for Building a Business Around Today’s Customer
- Narrateur(s): Blake Morgan
- Durée: 6 h et 20 min
- Date de publication: 2024-07-02
- Langue: Anglais
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A leadership playbook for making customer experience a core aspect of your business.
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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