Career Change

In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.

Every year failed change costs billions of dollars. We are biologically wired to resist change: It's the key to our survival and the obstacle that often gets in the way of us fulfilling our potential. Wired to Resist provides a new understanding of our biology and why change fails, despite our best plans. Dr. Andreatta synthesizes the latest research into a new model for change that harnesses the power of neuroscience and shows you how to thrive and lead through all kinds of change.

In kindergarten, James Rhee received a toy red helicopter in gratitude for a simple act of generosity—sharing his lunch. Decades later, the lesson from that small gift led him to develop a human-centered framework for business and personal achievement that helped him overcome seemingly insurmountable hurdles and find unprecedented success.

It is commonly acknowledged that successful organizations adjust quickly and intelligently to shifts in consumer tastes, political climate, and economic opportunity. But how are some able to succeed at change while so many others fail?

Small Habits Create Big Change is a collection of micro-habits that educators can use to reclaim their mental health and love for their jobs. This book helps you identify your unique personality type, so you can find the hacks and tweaks that will actually work as you strive to manage stress and reignite your passion for working with students. Many educators feel overwhelmed, frustrated, and on the verge of burnout, but it's never too late to turn things around.

There is a mountain of hype around positive thinking. But have you noticed that positive thinking doesn’t, well, work? That's because positivity is just an emotion, and at the end of the day it doesn't change the reality of the situations we face. The Simple Shift turns positive thinking on its head and transforms it into something practical - a way of adopting beliefs that can change the way you see reality and make major obstacles into easily resolvable issues.

The secret to giving better feedback isn't what we say - it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward" - a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.

Start at the End offers a new framework for design, grounded in behavioral science. Technology executive and behavioral scientist Matt Wallaert argues that the purpose of everything is behavior change. By starting with outcomes instead of processes, the most effective companies understand what people want to do and why they aren't already doing it, then build products and services to bridge the gap. Wallaert underscores with clarity and humor how this approach can improve the way we work and live.

Lifestyle changes can be overwhelming: It’s hard to take on major goals without falling prey to self-doubt. But with kaizen, big goals become small, approachable steps. This Japanese method first made waves in the business world by launching Toyota to success; it also adds magic to Marie Kondo’s life-changing method of tidying up. As Kondo puts it: “You can take the first small step toward your dream today, and keep taking small steps to grow your passions.” Now, Sarah Harvey unlocks kaizen’s amazing potential to enhance our everyday lives.

Do you want to make a difference? There are many ways someone in a leadership role can have a positive impact on the lives of their employees. Perhaps there is no leadership responsibility more profound than creating a sustainable, injury-free workplace. This audiobook is a collection of leadership concepts, thoughts, words, and actions that (when strategically implemented) can move your organization toward a better safety future.

There are two kinds of managers in the world, those who have supervised non-team players and those who will. Those who have had this experience know how a non-team player can single-handedly kill a team’s productivity, focus, and morale. Most managers are woefully unprepared to work through these situations but it doesn’t have to be that way.

या आणि अशा अनेक छोट्या छोट्या पैलूंद्वारे जीवनाला दिशा देणारे पुस्तक

Are you ready to make changes in your life - but feel something is holding you back? Is your soul asking you to take a leap - but you’re too afraid to take it? Are you ready for something new - but aren’t sure where to start? If this sounds like you, this audiobook will give you the courage and faith you need to jump across the threshold from where you are - to where you want to be. Jump...and Your Life Will Appear is a step-by-step guide to clearing the path ahead so you can let go and make the change you need the most.

Dear Work transforms traditional advice by using the power of brain science to show you how to boost your Work Vitality Quotient so you stand out, bringing your best, most energized self—without burning out.

Accessible and practical, the book draws on research from coaching, neuroscience, cognitive psychology, social psychology, and industrial-organizational psychology to provide the best science-based practices that can be applied in work and life. It presents core coaching skills that anyone can develop and use to improve their own emotions, thoughts, behaviors, and interactions with others. It uses levels of analysis to help listeners think about key concepts first in relation to themselves, and then in 1:1 interactions, group and team dynamics, organizational-level impact, and beyond.

In You Can Change Other People, the world's number-one executive coach, Peter Bregman, and Howie Jacobson, PhD, share the Four Steps to help the people around you make positive change - even if they've been stuck for years. No one wants to be changed, but change and personal growth are critical to success, and more importantly, to a fulfilled life. You Can Change Other People is a must-listen for those who want to improve their impact with coworkers, family members, and everyone in between.

Businesses, organizations and society-at-large are all subject to unforeseeable events and incidents that often have a dramatic impact upon prosperity and profit. Due to their unpredictable nature, business leaders and executive teams are unable to prepare for these specific events. But, through innovation, strategizing and an open-minded approach, they can restructure their organization and practices in order to mitigate (or even take advantage of) the impact of such events.

Unlock the transformative power of curiosity with "5 Steps to Asking Better Questions." Dive into a practical guide designed to elevate your communication skills, enhance your relationships, and sharpen your problem-solving abilities.

Think Less; Do More is your guide to actually changing your life. It's about taking action. You know it, but you just don't do it. Welcome to the guide that will get you into motion, no matter your circumstances, excuses, or distraction. This book is a psychological throw down to your brain: Shape up or ship out! Every chapter will get you motivated, moving, or slowly sliding into the first few steps of your next task/goal.

Imagine being able to finally find your passion and have complete clarity about what you were meant to do. There is a short-cut to finding your passion and that is asking the right questions. Einstein once said, “If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask; for once I know the proper question, I could solve the problem in less than five minutes."