Computer Services

The ultimate do-it-now guide to getting started in managed services. Now includes chapters on cloud services, bundling, and more. Whether you're a new computer consultant or an experienced technician making the move to managed services, this is the perfect audiobook for you! The audiobook includes step-by-step instructions for creating service offerings, reformulating your business, creating service agreements, and more!

Get the details, examples, and best practices you need to build generative AI applications, services, and solutions using the power of Azure OpenAI Service. Microsoft AI specialist Adrián González Sánchez examines the integration and utilization of Azure OpenAI Service within the Microsoft Azure cloud computing platform.

Amazon Web Services in Action introduces you to computing, storing, and networking in the AWS cloud. The audiobook will teach you about the most important services on AWS. You will also learn about best practices regarding security, high availability, and scalability.

Amazon Web Services is known to be a subsidiary under Amazon which has so far provided individuals, companies or even governments with platforms for on-demand cloud computing on a metered pay as you go basis. In total, these services about cloud computing provide some sort of primitive technical infrastructure that are technical and also distributed computing building blocks as well as tools.

Infinitely scale your business to greater heights with Amazon Web Services. With this audiobook, you will be able to tap into the Amazon Web Services and harness their power, easy-peasy! Amazon’s business model makes it easy for every business owner - whether they’re just starting out, or already have an established business that need technology to catch up with the changing tides - to customize what services they get, at prices they can control! Amazon Web Services is the only technology you will need to help your business expand its reach across oceans in no time!

In this comprehensive guide, authors Kelly Shortridge and Aaron Rinehart help you navigate the challenges of sustaining resilience in complex software systems by using the principles and practices of security chaos engineering. By preparing for adverse events, you can ensure they don't disrupt your ability to innovate, move quickly, and achieve your engineering and business goals.

In this book, technical strategist Sarah Wells provides practical, in-depth advice for moving to microservices. Having built her first microservices architecture in 2013 for the Financial Times, Sarah discusses the approaches you need to take from the start, and explains the potential traps most likely to trip you up. You'll also learn how to maintain the architecture as your systems mature while minimizing the time you spend on support and maintenance.

The digital landscape has changed buyers’ habits. Sales professionals now need to develop relationships with decision-makers through social networks to reach them early in the decision making process. Social Selling provides a practical, step-by-step outline for harnessing the skills and techniques necessary to achieve this, including developing a high quality community, building trust, developing authority and influence, and connecting with changemakers. It also discusses enterprise implementation of a social selling strategy and much more.

As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time-from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach - public interest technology - that has the potential to transform the way governments and nonprofits around the world solve problems.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

Avez-vous remarqué que l’intelligence artificielle est le sujet de l’heure? Pourtant, depuis plus d’une décennie, cette réalité a changé radicalement nos vies, bien dissimulée dans notre nouvelle réalité virtuellement numérique. Après avoir partagé sa vision de la « Présence » avec un 1er livre dans le contexte des affaires et du marketing afin d'améliorer les relations clients et employés dans la réalité numérique, ce 2e livre exprime la même volonté de préserver la qualité relationnelle entre nous.

The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences.

The Tech Nerds’ Guide to Career Success: Seven proven lessons to unlock your growth in an IT service, shares a business parable that is searing, humorous, and filled with wise guidance. The hero Marty is like you: a very capable tech nerd, with a high work ethic and strong desire to contribute. But his career is stalled and he’s frustrated. By chance, Marty meets an industry veteran who agrees to guide him. The seven lessons allow Marty to remove career limiting mistakes—and turn them into advantages.

Avec les deepfakes, la culture du faux s'immisce partout, ils sont de véritables armes de désinformation. Comment s'en protéger dans un quotidien où nous sommes en permanence confrontés aux images ?

Data lakes and warehouses have become increasingly fragile, costly, and difficult to maintain as data gets bigger and moves faster. Data meshes can help your organization decentralize data, giving ownership back to the engineers who produced it. This book provides a concise yet comprehensive overview of data mesh patterns for streaming and real-time data services. Authors Hubert Dulay and Stephen Mooney examine the vast differences between streaming and batch data meshes.

Electricity is essentially the lifeblood of the modern, technological society that we enjoy, for without it, the devices and machinery that enable our economy would not be able to function. The US grid is aging, and one of the tools for modernizing the system is the incorporation of computerized systems that allow for the rapid monitoring and control of the equipment used in the grid. Connecting these systems to the internet has increased the ability to remotely control aspects of the grid, but this has come with increasing concern for the grid’s cybersecurity.

Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy; a change so dramatic that it has created a new business era. Welcome... to the Social Age. What does the Social Age mean for your business? Containing stories, analysis of real-world scenarios, and indispensable guidance, A World Gone Social gives you the tools and information you need to survive - and thrive - in a business climate in which customers hold all the cards...

Discover the secret to exponential business growth with "Unleashing the Power of IT Managed Services: Your Comprehensive Guide." This groundbreaking book reveals the critical role that managed IT services play in driving business success. In an ever-evolving digital world, managing IT infrastructure can be complex and overwhelming. This comprehensive guide demystifies IT-managed services, demonstrating how they can lower labor costs, eliminate the need for hiring and training new IT staff, and provide expert network assistance for preventive maintenance.

The vast US network of natural gas, crude oil, and refined product pipelines is integral to US energy supply and also has vital links to other critical infrastructure such as power plants and airports. This network is vulnerable to cyberattacks. Pipeline companies employ technologies which enable them to achieve business and operational efficiencies, but these technologies are susceptible to cybersecurity risks - and these risks have been growing. The May 2021 ransomware attack against the Colonial Pipeline, which disrupted gasoline supplies throughout the East Coast.

This gripping harem story brings tension and suspense to the ever-changing relationship between a man and his lesbian neighbors. From the first time they met, a spark of attraction turns into a burning flame that can not be denied, no matter how hard they try. This story of desire, tension, and jealousy pulls at them as they try to hide their emotions from those around them. This forbidden desire would shatter their worlds if they gave in. Follow the twists and turns of this relationship as the delicious tension builds in this spicy, forbidden romance.