Conflict Communication
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Auteur(s): Career Track
- Narrateur(s): Rick Brinkman, Rick Kirschner
- Durée: 3 h et 50 min
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Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help - even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Narrateur(s): Rick Brinkman, Rick Kirschner
- Durée: 3 h et 50 min
- Date de publication: 2019-10-01
- Langue: Anglais
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This informational course will give you tips and techniques to give your customers exceptional telephone customer service....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Exceptional Customer Service
- Auteur(s): Fred Pryor Seminars
- Narrateur(s): Mark Neves
- Durée: 4 h et 3 min
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Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success!
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Exceptional Customer Service
- Narrateur(s): Mark Neves
- Durée: 4 h et 3 min
- Date de publication: 2019-10-01
- Langue: Anglais
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Professional customer contact is a learned skill - something everyone in your organization can improve by developing new skills and keeping old ones well practiced. This popular, best-selling program provides the best advice available on how to wow your customers....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Simple Scripts for Problems at Work
- Auteur(s): Pryor Learning Solutions
- Narrateur(s): Michelle Milldyke
- Durée: 1 h et 5 min
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With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.
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Simple Scripts for Problems at Work
- Narrateur(s): Michelle Milldyke
- Durée: 1 h et 5 min
- Date de publication: 2019-10-01
- Langue: Anglais
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With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise....
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Prix courant: 10,01$ ou 1 crédit
Prix réduit: 10,01$ ou 1 crédit
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- Auteur(s): Judy Smith
- Narrateur(s): Lisa Reneé Pitts
- Durée: 8 h et 42 min
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As America's number-one crisis-management expert, Judy Smith has been asked to help overcome the obstacles faced by some of the most well-known companies, celebrities, and politicians of our time. In the process she has discovered that, whether or not one is a household name, there are universal character flaws, trouble spots, and weaknesses that exist in everyone. Over the years, Smith has been able to identify these high-risk traits that often lead to marital, financial, professional, or personal imprudence.
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- Narrateur(s): Lisa Reneé Pitts
- Durée: 8 h et 42 min
- Date de publication: 2012-04-23
- Langue: Anglais
- In Good Self, Bad Self, Judy Smith distills years of experience to share the tools we all need to face our mistakes and ultimately overcome them....
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Prix courant: 32,41$ ou 1 crédit
Prix réduit: 32,41$ ou 1 crédit
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Communication in Relationship for Couples
- How to Overcome Anxiety and Build a Safe Connection with Healthy Habits to Improve Communication Skills with Your Partner
- Auteur(s): Lidia Parker
- Narrateur(s): Mary Johnson
- Durée: 5 h et 22 min
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Have you heard that communication is one of the keys to a happy relationship? But do you know how? We've compiled some helpful information in this book to help you make a positive impact on your relationship. Communication is one of the most important ways to foster and strengthen your relationship. Communication is not about the conversation, but rather about how you communicate. The key to communicating in our ship is not talking, but rather communicating.
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Communication in Relationship for Couples
- How to Overcome Anxiety and Build a Safe Connection with Healthy Habits to Improve Communication Skills with Your Partner
- Narrateur(s): Mary Johnson
- Durée: 5 h et 22 min
- Date de publication: 2021-07-01
- Langue: Anglais
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Have you heard that communication is one of the keys to a happy relationship? But do you know how? We've compiled some helpful information in this book to help you make a positive impact on your relationship....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Manage Your Boss
- How to Build a Great Working Relationship With Your Manager
- Auteur(s): Bloomsbury Publishing
- Narrateur(s): Mark Meadows
- Durée: 2 h et 2 min
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Of all the working relationships you have with colleagues, the one with your boss is probably the most important. How it functions can make the all difference between looking forward to going to work in the morning, or actively dreading it. Moving part of the relationship online, and having to communicate via emails or video calls, has the potential to make things even more challenging. Whether you already have a good relationship that you want to build on, or a fraught one that you feel can be improved, this audiobook can help.
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Manage Your Boss
- How to Build a Great Working Relationship With Your Manager
- Narrateur(s): Mark Meadows
- Durée: 2 h et 2 min
- Date de publication: 2022-10-27
- Langue: Anglais
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Professional advice to help you manage one of your most important relationships at work, showing you how to communicate more effectively and openly, and allowing you to build a rewarding and healthy relationship with your manager....
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Prix courant: 12,29$ ou 1 crédit
Prix réduit: 12,29$ ou 1 crédit
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The 21 Most Powerful Minutes in a Leader's Day
- Auteur(s): John C. Maxwell
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 50 min
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It takes time to become a leader. While some people appear to be born leaders, the ability to lead is actually a collection of skills, nearly all of which can be learned and improved upon. Based on his New York Times best seller, The 21 Irrefutable Laws of Leadership, Dr. John C. Maxwell presents a daily plan to help you grow as a leader in your personal, professional, and spiritual life.
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The 21 Most Powerful Minutes in a Leader's Day
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 50 min
- Date de publication: 2001-02-21
- Langue: Anglais
- It takes time to become a leader. While some people appear to be born leaders, the ability to lead is actually a collection of skills...
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Prix courant: 19,80$ ou 1 crédit
Prix réduit: 19,80$ ou 1 crédit
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Développer son assertivité
- Coaching pro 42
- Auteur(s): Véronique Bronckart
- Narrateur(s): Alban Barthélemy
- Durée: 27 min
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Vous avez du mal à exposer votre opinion ? Vous n'osez pas dire "non" à la demande d'un de vos supérieurs ? Quand une situation vous dérange, vous ravalez votre frustration sans l'exprimer à haute voix ? Sans doute est-il temps de travailler votre assertivité, c'est-à-dire votre capacité à vous affirmer dans le respect de l'autre.
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Développer son assertivité
- Coaching pro 42
- Narrateur(s): Alban Barthélemy
- Série: Coaching pro
- Durée: 27 min
- Date de publication: 2017-11-26
- Langue: Français
- Vous avez du mal à exposer votre opinion ? Vous n'osez pas dire "non" à la demande d'un de vos supérieurs ? Quand une situation vous dérange...
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Prix courant: 7,00$ ou 1 crédit
Prix réduit: 7,00$ ou 1 crédit
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Marriage Communication: Divorce, Separation, Heartbreak, and Problems
- Auteur(s): Viola Lamers
- Narrateur(s): Sarah Owens
- Durée: 3 h et 19 min
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If you’ve been dumped, signed divorce papers, and are having a hard time coping with this next phase in your life, this audiobook is for you. It’s called Marriage Communication for the sake of the series, but as you may have seen from the subtitle, it’s more so about those who have left marriage or a cohabiting situation of some sort. You’ll find comfort, empathy, affirmations, tips, coping strategies, and ways to move forward, onward, and into the future with a new purpose.
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Marriage Communication: Divorce, Separation, Heartbreak, and Problems
- Narrateur(s): Sarah Owens
- Durée: 3 h et 19 min
- Date de publication: 2020-04-14
- Langue: Anglais
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If you’ve been dumped, signed divorce papers, and are having a hard time coping with this next phase in your life, this audiobook is for you....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Dialogue
- The Art of Thinking Together
- Auteur(s): William Isaacs
- Narrateur(s): Roger Wayne
- Durée: 13 h et 37 min
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Dialogue provides practical guidelines for one of the essential elements of true partnership - learning how to talk together in honest and effective ways. It reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to conduct a successful dialogue.
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Dialogue
- The Art of Thinking Together
- Narrateur(s): Roger Wayne
- Durée: 13 h et 37 min
- Date de publication: 2021-02-09
- Langue: Anglais
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Dialogue provides practical guidelines for one of the essential elements of true partnership - learning how to talk together in honest and effective ways....
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Prix courant: 26,22$ ou 1 crédit
Prix réduit: 26,22$ ou 1 crédit
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A Good Apology
- Four Steps to Make Things Right
- Auteur(s): Molly Howes PhD
- Narrateur(s): Molly Howes PhD, Maggi-Meg Reed
- Durée: 8 h et 20 min
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We've all done something wrong or made a mistake or insulted someone - even if by accident. We've all been hurt and wanted the other person to help us heal. It may be surprising, but the breaches themselves aren't the real problem; our inability to fix them is what causes us trouble. In A Good Apology, Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps.
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A Good Apology
- Four Steps to Make Things Right
- Narrateur(s): Molly Howes PhD, Maggi-Meg Reed
- Durée: 8 h et 20 min
- Date de publication: 2020-07-21
- Langue: Anglais
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In A Good Apology, Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps....
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Prix courant: 25,24$ ou 1 crédit
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Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- Auteur(s): Brené Mindful
- Narrateur(s): Diedra Eby
- Durée: 5 h et 33 min
- Version intégrale
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Enhance communication with your partner without feeling as you speak two different languages. What if a few simple skills could radically improve your life, marriage, and your relationship? Imagine a life with your partner without conflicts, anxiety, and trust. Communication in Relationship will teach you how to use easy, actionable activities to strengthen your marriage by working together or working through problems separately, from open-ended conversation prompts to fast quizzes.
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Patriarchal
- Écrit par Utilisateur anonyme le 2021-08-26
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Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- Narrateur(s): Diedra Eby
- Durée: 5 h et 33 min
- Date de publication: 2021-04-01
- Langue: Anglais
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Enhance communication with your partner without feeling as you speak two different languages. What if a few simple skills could radically improve your life, marriage, and your relationship? Imagine a life with your partner without conflicts, anxiety, and trust....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Developing the Leaders Around You
- Auteur(s): John C. Maxwell
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 36 min
- Version abrégée
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Why do some people achieve great personal success, yet never succeed in building a business or making an impact in their organization? John C. Maxwell knows the answer. According to Maxwell, the greatest leadership principle that he has ever learned in over thirty-five years of leadership is that those closest to the leader will determine the success level of that leader. It's not enough for a leader to have vision, energy, drive, and conviction. If you want to see your dream come to fruition, you must learn how to develop the leaders around you.
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The bigger picture!
- Écrit par RRR121 le 2018-09-17
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Developing the Leaders Around You
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 36 min
- Date de publication: 2001-03-30
- Langue: Anglais
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Why do some people achieve great personal success, yet never succeed in building a business or making an impact in their organization? John C. Maxwell knows the answer....
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Prix courant: 17,47$ ou 1 crédit
Prix réduit: 17,47$ ou 1 crédit
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Effective Communication Skills for Couples
- 7 Key Steps to Go from Conflicts to Connections in Relationships, Bond, Build Trust, Boundaries, Active Listening, & Biblical Conflict Resolution Skills
- Auteur(s): TandL. Johnson
- Narrateur(s): Dianna Dudley
- Durée: 4 h et 23 min
- Version intégrale
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No relationship can survive without communication. Discover how you can rekindle your relationship by following this seven step action plan.
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Effective Communication Skills for Couples
- 7 Key Steps to Go from Conflicts to Connections in Relationships, Bond, Build Trust, Boundaries, Active Listening, & Biblical Conflict Resolution Skills
- Narrateur(s): Dianna Dudley
- Durée: 4 h et 23 min
- Date de publication: 2023-06-14
- Langue: Anglais
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No relationship can survive without communication. Discover how you can rekindle your relationship by following this seven step action plan....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Overcoming Overthinking in Relationships
- Develop Mindful Loving Habits, Effective Communication, Overcome Overthinking, Jealousy, Insecurity, Negative Thinking & Deepen Your Connection
- Auteur(s): Tiegan Williams
- Narrateur(s): Jacqueline Michelle
- Durée: 5 h et 9 min
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Overthinking Can Wreak Havoc In Your Relationship When Left Unchecked....But, Luckily There Is A Solution You Can Use Starting TODAY! How many arguments, conflicts and avoidable fights have been caused by overthinking spirals, that while maybe based in reality, took on a whole life of their own? This overthinking likely comes from unresolved insecurities, anxieties or jealousies within your relationship.
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Overcoming Overthinking in Relationships
- Develop Mindful Loving Habits, Effective Communication, Overcome Overthinking, Jealousy, Insecurity, Negative Thinking & Deepen Your Connection
- Narrateur(s): Jacqueline Michelle
- Durée: 5 h et 9 min
- Date de publication: 2024-02-05
- Langue: Anglais
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Overthinking Can Wreak Havoc In Your Relationship When Left Unchecked....But, Luckily There Is A Solution You Can Use Starting TODAY....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Never Lose Again
- Become a Top Negotiator by Asking the Right Questions
- Auteur(s): Steven Babitsky, James J. Magraviti Jr.
- Narrateur(s): Oliver Wyman
- Durée: 8 h et 48 min
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Negotiating is an art. It's complicated. To become an exceptional negotiator traditionally requires years of experience in negotiations. But that doesn't mean that most people can't quickly and easily learn proven negotiating skill and techniques if someone shows them what to do. This book does exactly that. Never Lose Again reveals a simple but remarkably effective set of fifty questions that anyone can immediately use to become far better negotiators.
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Never Lose Again
- Become a Top Negotiator by Asking the Right Questions
- Narrateur(s): Oliver Wyman
- Durée: 8 h et 48 min
- Date de publication: 2011-04-21
- Langue: Anglais
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Negotiating is an art. It's complicated. Never Lose Again reveals a simple but remarkably effective set of 50 questions that anyone can immediately use to become a far better negotiator....
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Prix courant: 32,38$ ou 1 crédit
Prix réduit: 32,38$ ou 1 crédit
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Emotional Intelligence: How to Use Nonviolent Communication to Skyrocket Your EQ
- For Stress Relief, Effective Communication, Empathy, Overcoming Challenges, and Conflict Resolution
- Auteur(s): Avery Wright
- Narrateur(s): Michael W. Rahhal
- Durée: 5 h et 5 min
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Emotional Intelligence: How to Use Nonviolent Communication to Skyrocket Your EQ is a simple and concrete guide for helping anyone understand emotions and will teach how to use empathy and self-control to improve relations with others.
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Emotional Intelligence: How to Use Nonviolent Communication to Skyrocket Your EQ
- For Stress Relief, Effective Communication, Empathy, Overcoming Challenges, and Conflict Resolution
- Narrateur(s): Michael W. Rahhal
- Durée: 5 h et 5 min
- Date de publication: 2019-02-27
- Langue: Anglais
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Emotional Intelligence: How to Use Nonviolent Communication to Skyrocket Your EQ is a simple and concrete guide for helping anyone understand emotions and will teach how to use empathy and self-control to improve relations with others....
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Prix courant: 25,00$ ou 1 crédit
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A Married Couple's Checklist for Having Fun, True Intimacy, and Passionate Sex, While Parenting
- Getting Back to the Basics of Dating Your Spouse, Better Communication, and a Stronger Family Bond
- Auteur(s): Ronni Green, Corey Green
- Narrateur(s): Heather Taylor
- Durée: 3 h et 34 min
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Walking down the aisle is only the beginning of your story. When spouses get bored, fail to communicate, or struggle to balance parenting and marriage, marriage can feel like an impossible challenge, and spouses think the only solution is to end their story. You are human, and having marital issues is far from uncommon. Rather than feeling like a failure or rushing straight toward divorce, step back and think about what you can do to make things better.
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A Married Couple's Checklist for Having Fun, True Intimacy, and Passionate Sex, While Parenting
- Getting Back to the Basics of Dating Your Spouse, Better Communication, and a Stronger Family Bond
- Narrateur(s): Heather Taylor
- Durée: 3 h et 34 min
- Date de publication: 2021-06-14
- Langue: Anglais
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Walking down the aisle is only the beginning of your story. When spouses get bored, fail to communicate, or struggle to balance parenting and marriage, marriage can feel like an impossible challenge, and spouses think the only solution is to end their story....
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Prix courant: 20,19$ ou 1 crédit
Prix réduit: 20,19$ ou 1 crédit
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- Auteur(s): Mark Rosenberg
- Narrateur(s): Mark Rosenberg
- Durée: 5 h et 11 min
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Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- Narrateur(s): Mark Rosenberg
- Durée: 5 h et 11 min
- Date de publication: 2024-06-19
- Langue: Anglais
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Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations.
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Prix courant: 26,00$ ou 1 crédit
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What We Say Matters
- Practicing Nonviolent Communication
- Auteur(s): Judith Hanson Lasater, Ike K. Lasater
- Narrateur(s): Barbara Barnes
- Durée: 4 h et 16 min
- Version intégrale
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Au global
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Performance
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Histoire
Learn how to communicate with compassion and choose language that reflects your personal values and aims with this essential guide to Nonviolent Communication (NVC). Judith Hanson Lasater and Ike Lasater, longtime students of yoga and Buddhism, had studied the concepts of satya (truth) and the Buddhist principle of right speech for years, but it was not until they began practicing Marshall Rosenberg’s techniques of NVC that the concept of speech as a spiritual practice became real for them.
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Monotonous Reader
- Écrit par Jared le 2022-11-22
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What We Say Matters
- Practicing Nonviolent Communication
- Narrateur(s): Barbara Barnes
- Durée: 4 h et 16 min
- Date de publication: 2022-08-02
- Langue: Anglais
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Learn how to communicate with compassion and choose language that reflects your personal values and aims with this essential guide to Nonviolent Communication (NVC)....
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Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 21,04$ ou 1 crédit
Prix réduit: 21,04$ ou 1 crédit
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