Conflict Communication
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- Auteur(s): Susan Benjamin
- Narrateur(s): Caroline Miller
- Durée: 4 h et 38 min
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Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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Perfect Phrases for Dealing with Difficult People
- Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
- Narrateur(s): Caroline Miller
- Durée: 4 h et 38 min
- Date de publication: 2021-08-10
- Langue: Anglais
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Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips....
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Prix courant: 16,06 $ ou 1 crédit
Prix réduit: 16,06 $ ou 1 crédit
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Mastering Confrontation
- Become an Expert at Effective Communication. Master the Art of Dealing with Conflict
- Auteur(s): Robert Hunt
- Narrateur(s): Logan Foster
- Durée: 3 h et 4 min
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Families spend 50 minutes per day arguing, do you want to be wasting your life in conflict? The right tools can help you turn fights into positive learning experiences and even opportunities for growth. Mastering Confrontation by Robert Hunt can help you change your mindset gradually using concrete steps. Get this audiobook now to master uncomfortable situations, improve your communication, and learn the ins and outs of conflict resolution.
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Mastering Confrontation
- Become an Expert at Effective Communication. Master the Art of Dealing with Conflict
- Narrateur(s): Logan Foster
- Durée: 3 h et 4 min
- Date de publication: 2020-03-23
- Langue: Anglais
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Families spend 50 minutes per day arguing, do you want to be wasting your life in conflict? The right tools can help you turn fights into positive learning experiences and even opportunities for growth....
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Prix courant: 18,74 $ ou 1 crédit
Prix réduit: 18,74 $ ou 1 crédit
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Auteur(s): Dr. Lynne Curry
- Narrateur(s): Nicol Zanzarella, Christopher Lane
- Durée: 7 h et 35 min
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Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Very helpful, supportive and informative.
- Écrit par Jason le 2019-08-09
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Narrateur(s): Nicol Zanzarella, Christopher Lane
- Durée: 7 h et 35 min
- Date de publication: 2016-01-06
- Langue: Anglais
- Filled with exercises, assessments, and real-life examples, this empowering guide helps you recognize what's been making you a victim....
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Prix courant: 26,00 $ ou 1 crédit
Prix réduit: 26,00 $ ou 1 crédit
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Auteur(s): Renee Evenson
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
- Date de publication: 2022-08-30
- Langue: Anglais
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions.
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Prix courant: 29,13 $ ou 1 crédit
Prix réduit: 29,13 $ ou 1 crédit
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Difficult Personalities
- A Practical Guide to Managing the Hurtful Behavior of Others (and Maybe Your Own)
- Auteur(s): Helen McGrath PhD, Hazel Edwards MEd
- Narrateur(s): Suzie Althens
- Durée: 9 h et 9 min
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We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.
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Difficult Personalities
- A Practical Guide to Managing the Hurtful Behavior of Others (and Maybe Your Own)
- Narrateur(s): Suzie Althens
- Durée: 9 h et 9 min
- Date de publication: 2021-03-16
- Langue: Anglais
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Authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves....
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Prix courant: 27,83 $ ou 1 crédit
Prix réduit: 27,83 $ ou 1 crédit
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Getting to Maybe
- How the World Is Changed
- Auteur(s): Frances Westley, Brenda Zimmerman, Michael Patton
- Narrateur(s): Justine Eyre
- Durée: 7 h et 18 min
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Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually help feed the world’s hungry, fix the damage of a Hurricane Katrina, or even get a healthy lunch program up and running in the local school. But extraordinary leaders such as Gandhi and even unlikely social activists such as Bob Geldof most often see themselves as harnessing the forces around them, rather than singlehandedly setting those forces in motion.
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Great Information
- Écrit par Malissa le 2023-05-17
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Getting to Maybe
- How the World Is Changed
- Narrateur(s): Justine Eyre
- Durée: 7 h et 18 min
- Date de publication: 2019-05-14
- Langue: Anglais
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Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually help....
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Prix courant: 18,86 $ ou 1 crédit
Prix réduit: 18,86 $ ou 1 crédit
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The Secrets of Happy Families
- Surprising New Ideas to Bring More Togetherness, Less Chaos, and Greater Joy
- Auteur(s): Bruce Feiler
- Narrateur(s): Bruce Feiler
- Durée: 7 h et 44 min
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Best-selling author and New York Times family columnist Bruce Feiler found himself squeezed between caring for aging parents and raising his children. So he set out on a three-year journey to find the smartest solutions and the most cutting-edge research about families. Instead of the usual family "experts", he sought out the most creative minds - from Silicon Valley to the set of Modern Family, from the country's top negotiators to the Green Berets - and asked them what team-building exercises and problem-solving techniques they use with their families.
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a phenomenal family book
- Écrit par Amazon Customer le 2021-01-14
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The Secrets of Happy Families
- Surprising New Ideas to Bring More Togetherness, Less Chaos, and Greater Joy
- Narrateur(s): Bruce Feiler
- Durée: 7 h et 44 min
- Date de publication: 2013-02-19
- Langue: Anglais
- Best-selling author and New York Times family columnist Bruce Feiler found himself squeezed between caring for aging parents and raising his children....
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Prix courant: 25,63 $ ou 1 crédit
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Living with the Passive-Aggressive Man
- Coping with Hidden Aggression - From the Bedroom to the Boardroom
- Auteur(s): Scott Wetzler Ph.D.
- Narrateur(s): Matthew Josdal
- Durée: 6 h et 54 min
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Do you know one of these men? The catch-me-if-you-can lover...Phil's romantic and passionate one minute, distant and cold the next. The deviously manipulative coworker or boss...Jack denies resenting Nora's rapid rise in the company, but when they're assigned to work together on a project, he undermines her. The obstructionist, procrastinating husband...Bob keeps telling his wife he'll finish the painting job he began years ago, but he never seems to get around to it. These are all classic examples of the passive aggressive man.
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Yikes This Hasn’t Aged Well
- Écrit par Melanie Borduas le 2024-04-22
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Living with the Passive-Aggressive Man
- Coping with Hidden Aggression - From the Bedroom to the Boardroom
- Narrateur(s): Matthew Josdal
- Durée: 6 h et 54 min
- Date de publication: 2017-10-03
- Langue: Anglais
- Do you know one of these men? The catch-me-if-you-can lover...Phil's romantic and passionate one minute, distant and cold the next....
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Prix courant: 32,92 $ ou 1 crédit
Prix réduit: 32,92 $ ou 1 crédit
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Mean Girls at Work
- How to Stay Professional When Things Get Personal
- Auteur(s): Katherine Crowley, Kathi Elster
- Narrateur(s): Kelley Hazen
- Durée: 4 h et 52 min
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Women-to-women relationships in the workplace are...complicated. When they're good, they're great. But when they're bad, they can ruin your day, your week - even your year. Packed with proven advice from two of today's leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships - whether with a boss, a colleague, a client, or an employee.
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Mean Girls at Work
- How to Stay Professional When Things Get Personal
- Narrateur(s): Kelley Hazen
- Durée: 4 h et 52 min
- Date de publication: 2021-07-27
- Langue: Anglais
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Packed with proven advice from two of today's leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships - whether with a boss, a colleague, a client, or an employee....
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Prix courant: 16,06 $ ou 1 crédit
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The Practical Guide to a Healthy Marriage
- Step-by-Step Strategies for Lasting Happiness Through Effective Communication, Trust-Building Exercises, and Self-Care Practices
- Auteur(s): D.S. Loden
- Narrateur(s): Ashley Hazzard
- Durée: 4 h et 40 min
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This book offers practical tools to help you rebuild trust, improve communication, and rekindle connection. Whether your relationship feels strained or you’re seeking to deepen your bond, this guide provides clear, actionable steps to create a thriving, love-filled partnership.
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The Practical Guide to a Healthy Marriage
- Step-by-Step Strategies for Lasting Happiness Through Effective Communication, Trust-Building Exercises, and Self-Care Practices
- Narrateur(s): Ashley Hazzard
- Durée: 4 h et 40 min
- Date de publication: 2025-01-24
- Langue: Anglais
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This book offers practical tools to help you rebuild trust, improve communication, and rekindle connection. Whether your relationship feels strained or you’re seeking to deepen your bond, this guide provides clear, actionable steps to create a thriving, love-filled partnership.
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Prix courant: 18,74 $ ou 1 crédit
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Successful Co-Parenting with a Narcissist
- Set Boundaries, Use Effective Communication, Recover from the Abuse, and Protect and Raise Resilient Children
- Auteur(s): Janel Eli
- Narrateur(s): David R Cook Jr.
- Durée: 4 h et 10 min
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Master co-parenting with a narcissist and protect your children—without compromising your mental well-being, even if it feels impossible. Do you often feel trapped in a toxic cycle, trying to co-parent with a narcissistic ex-partner? Do you worry about how your toxic co-parenting dynamic may affect your children's emotional well-being? Are you desperately seeking effective strategies to empower you to set boundaries, facilitate peaceful communication, and protect your mental health along the way?
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Successful Co-Parenting with a Narcissist
- Set Boundaries, Use Effective Communication, Recover from the Abuse, and Protect and Raise Resilient Children
- Narrateur(s): David R Cook Jr.
- Durée: 4 h et 10 min
- Date de publication: 2025-02-07
- Langue: Anglais
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Master co-parenting with a narcissist and protect your children—without compromising your mental well-being, even if it feels impossible.
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Prix courant: 18,74 $ ou 1 crédit
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Walking Through Anger
- A New Design for Confronting Conflict in an Emotionally Charged World
- Auteur(s): Christian Conte MD
- Narrateur(s): Christian Conte MD
- Durée: 8 h et 38 min
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How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.
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Walking Through Anger
- A New Design for Confronting Conflict in an Emotionally Charged World
- Narrateur(s): Christian Conte MD
- Durée: 8 h et 38 min
- Date de publication: 2019-10-18
- Langue: Anglais
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Discover a compassion-based method for defusing conflict and creating better relationships in every area of your life....
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Prix courant: 22,26 $ ou 1 crédit
Prix réduit: 22,26 $ ou 1 crédit
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Sitting in the Fire
- Large Group Transformation Using Conflict and Diversity
- Auteur(s): Arnold Mindell
- Narrateur(s): Cathy Bernatt
- Durée: 10 h et 17 min
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Learn how working with power, rank, revenge, and abuse helps build sustainable communities from author and the founder of Processwork Arthur Mindell. Mindell has appeared on radio and television around the world and works internationally with highly conflicted groups including government and multi-racial situations.
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Sitting in the Fire
- Large Group Transformation Using Conflict and Diversity
- Narrateur(s): Cathy Bernatt
- Durée: 10 h et 17 min
- Date de publication: 2018-04-26
- Langue: Anglais
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Learn how working with power, rank, revenge, and abuse helps build sustainable communities from author and the founder of Processwork Arthur Mindell....
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Prix courant: 31,26 $ ou 1 crédit
Prix réduit: 31,26 $ ou 1 crédit
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The Art of Active Listening: How to Listen Effectively in 10 Simple Steps to Improve Relationships and Increase Productivity
- Auteur(s): Richard Banks
- Narrateur(s): Jessica Tipton
- Durée: 3 h et 29 min
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Do you want to improve your relationships and productivity, all by simply changing your listening habits? You already understand the importance of quality communication. But good communication is built not on speaking but on listening. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you’ll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness.
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Horrible. I need a refund
- Écrit par Justin I. le 2025-01-26
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The Art of Active Listening: How to Listen Effectively in 10 Simple Steps to Improve Relationships and Increase Productivity
- Narrateur(s): Jessica Tipton
- Série: Communication Skills Training Series
- Durée: 3 h et 29 min
- Date de publication: 2021-11-05
- Langue: Anglais
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Do you want to improve your relationships and productivity, all by simply changing your listening habits?
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Prix courant: 18,74 $ ou 1 crédit
Prix réduit: 18,74 $ ou 1 crédit
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- Auteur(s): Judy Smith
- Narrateur(s): Lisa Reneé Pitts
- Durée: 8 h et 42 min
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As America's number-one crisis-management expert, Judy Smith has been asked to help overcome the obstacles faced by some of the most well-known companies, celebrities, and politicians of our time. In the process she has discovered that, whether or not one is a household name, there are universal character flaws, trouble spots, and weaknesses that exist in everyone. Over the years, Smith has been able to identify these high-risk traits that often lead to marital, financial, professional, or personal imprudence.
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Good Self, Bad Self
- Transforming Your Worst Qualities into Your Biggest Assets
- Narrateur(s): Lisa Reneé Pitts
- Durée: 8 h et 42 min
- Date de publication: 2012-04-23
- Langue: Anglais
- In Good Self, Bad Self, Judy Smith distills years of experience to share the tools we all need to face our mistakes and ultimately overcome them....
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Prix courant: 32,41 $ ou 1 crédit
Prix réduit: 32,41 $ ou 1 crédit
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How One of You Can Bring the Two of You Together
- Breakthrough Strategies to Resolve Your Conflicts and Reignite Your Love
- Auteur(s): Susan Page
- Narrateur(s): Susan Page
- Durée: 3 h et 2 min
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This breakthrough book suggests a completely different approach for improving a marriage and dispels the myth that repairing a relationship is necessarily a 2-person task. She shows that making changes in your marriage by yourself is an effective and a low-stress strategy. Based on the premise that what you do in a relationship changes how you feel about it, Page shows you how you can take individual action that will result in mutual strength and happiness.Step by step, Page demonstrates that the secret to a thriving marriage is finding the balance between taking care of yourself and extending good will to your partner. Through a series of experiments, she introduces the concept of Loving Leadership and presents a range of solo strategies for creating harmony in a marriage, including how to: develop fresh perspectives about your relationship; Overcome resentment and moving beyond blame; and how to recapture lost intimacy.With tangible goals, you can work through your own frustrations to arrive at new thinking and new actions to solve major problems - one at a time. For anyone in a relationship that needs major repairs - or just a little TLC - here is the ultimate do-it-yourself guide.
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How One of You Can Bring the Two of You Together
- Breakthrough Strategies to Resolve Your Conflicts and Reignite Your Love
- Narrateur(s): Susan Page
- Durée: 3 h et 2 min
- Date de publication: 1999-12-15
- Langue: Anglais
- This breakthrough book suggests a completely different approach for improving a marriage...
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Prix courant: 11,64 $ ou 1 crédit
Prix réduit: 11,64 $ ou 1 crédit
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Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- Auteur(s): Brené Mindful
- Narrateur(s): Diedra Eby
- Durée: 5 h et 33 min
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Enhance communication with your partner without feeling as you speak two different languages. What if a few simple skills could radically improve your life, marriage, and your relationship? Imagine a life with your partner without conflicts, anxiety, and trust. Communication in Relationship will teach you how to use easy, actionable activities to strengthen your marriage by working together or working through problems separately, from open-ended conversation prompts to fast quizzes.
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Patriarchal
- Écrit par Utilisateur anonyme le 2021-08-26
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Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- Narrateur(s): Diedra Eby
- Durée: 5 h et 33 min
- Date de publication: 2021-04-01
- Langue: Anglais
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Enhance communication with your partner without feeling as you speak two different languages. What if a few simple skills could radically improve your life, marriage, and your relationship? Imagine a life with your partner without conflicts, anxiety, and trust....
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Prix courant: 25,00 $ ou 1 crédit
Prix réduit: 25,00 $ ou 1 crédit
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Négociation complexe [Complex Negotiation]
- Manuel de résolution de conflits difficiles
- Auteur(s): Marwan Mery
- Narrateur(s): Shirley Dhinn
- Durée: 5 h et 56 min
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Histoire
Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte... Dans un contexte de crise et de pressions multiples, les négociations, quelles qu'elles soient, se sont considérablement complexifiées. Cet ouvrage procure les techniques éprouvées pour préparer, conduire et clôturer efficacement les négociations difficiles et détaille les ressorts psychologiques essentiels à la résolution de conflit. L'auteur y livre ses secrets, outils et anecdotes, issus de son expérience de négociateur mondialement reconnu.
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Négociation complexe [Complex Negotiation]
- Manuel de résolution de conflits difficiles
- Narrateur(s): Shirley Dhinn
- Durée: 5 h et 56 min
- Date de publication: 2024-01-23
- Langue: Français
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Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte....
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Prix courant: 23,01 $ ou 1 crédit
Prix réduit: 23,01 $ ou 1 crédit
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The Emotional Intelligence Skills Workbook
- Improve Communication and Build Stronger Relationships
- Auteur(s): Stephanie Catella PsyD, Matthew McKay PhD, Robyn D. Walser - Foreword by PhD
- Narrateur(s): Jen Jayden
- Durée: 5 h et 43 min
- Version intégrale
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Au global
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Performance
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Histoire
In The Emotional Intelligence Skills Workbook, psychologists Matthew McKay and Stephanie Catella draw from emotion efficacy therapy (EET) and acceptance and commitment therapy (ACT) to offer a wealth of practical skills you can use to navigate difficult conversations effectively while maintaining your relationships. You'll learn what emotional intelligence (EI) is, and why strengthening it can help you overcome conflict with others.
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The Emotional Intelligence Skills Workbook
- Improve Communication and Build Stronger Relationships
- Narrateur(s): Jen Jayden
- Durée: 5 h et 43 min
- Date de publication: 2024-04-01
- Langue: Anglais
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Living a meaningful life requires the willingness to have tough conversations. With this workbook as your guide, you'll build the skillset needed to boost your EI and improve your relationships.
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Prix courant: 21,92 $ ou 1 crédit
Prix réduit: 21,92 $ ou 1 crédit
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Habits of People with High EQ
- Easy & Proven Steps to Build Emotional Resilience, Improve Communication, and Confident Conflict Resolution
- Auteur(s): Matt Brooks
- Narrateur(s): Rush Stone
- Durée: 4 h et 45 min
- Version intégrale
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Au global
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Performance
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Histoire
Forget what you know about managing emotions. Here are the habits that work in real life. Most advice on handling emotions is all theory and no practice. It tells you what to do, but not how to do it. It’s like telling someone to "just be confident" without showing them how. But what if there was a proven framework for developing the essential habits of people who manage their emotions effectively? What if you could read people’s emotions as easily as you read this sentence?
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Habits of People with High EQ
- Easy & Proven Steps to Build Emotional Resilience, Improve Communication, and Confident Conflict Resolution
- Narrateur(s): Rush Stone
- Durée: 4 h et 45 min
- Date de publication: 2024-11-08
- Langue: Anglais
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Forget what you know about managing emotions. Here are the habits that work in real life. Most advice on handling emotions is all theory and no practice. It tells you what to do, but not how to do it. It’s like telling someone to "just be confident" without showing them how.
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Prix courant: 18,74 $ ou 1 crédit
Prix réduit: 18,74 $ ou 1 crédit
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