Conflict Negotiation

In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time. They believe that when we tiptoe around conflict, we negotiate in a halfhearted way that limits our results. By contrast, creative negotiators probe and push until they hit a wall of disagreement, and then they figure out how to get past it.

In een wereld die constant evolueert en waar informatie in overvloed aanwezig is, is het vermogen om invloed uit te oefenen en anderen te overtuigen een waardevolle vaardigheid geworden. Of het nu gaat om het inspireren van je team op de werkvloer, het beïnvloeden van de beslissingen van klanten, of het overtuigen van vrienden en familieleden, de kracht van overtuigingskracht speelt een cruciale rol in ons dagelijks leven.

This book is about YOU. If you have the discipline to master the five strategies Dr. Judy Morley lays out, you will be much more confident in situations with potential disagreement. Since you will no longer fear conflict, you won’t worry about interactions that might start it. You will enter every situation, relationship or conversation with the ability to stand up for yourself, listen thoroughly to the other person’s perspective, and avoid bruised egos or hurt feelings. Ultimately, you’ll have the confidence to get results.