Customer Behavior

Liste de produits
    • Creating a Subscription Business in Any Industry
    • Auteur(s): John Warrillow
    • Narrateur(s): Don Hagen
    • Durée: 5 h et 15 min
    • Date de publication: 2015-02-05
    • Langue: Anglais
    • 4.5 out of 5 stars 22 évaluations
    • Whether you want to transform your entire business into a recurring revenue engine or just pick up an extra 5 percent of sales growth, The Automatic Customer will be your secret weapon....

    Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

    • The Remarkable Power of Giving People More than They Expect
    • Auteur(s): Will Guidara
    • Narrateur(s): Will Guidara
    • Durée: 8 h et 37 min
    • Date de publication: 2022-10-25
    • Langue: Anglais
    • 5 out of 5 stars 136 évaluations
    • Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation?

    Prix courant: 20,40$ ou 1 crédit

    Prix réduit: 20,40$ ou 1 crédit

    • Discover the Secret to Getting Through to Absolutely Anyone
    • Auteur(s): Mark Goulston MD
    • Narrateur(s): Arthur Morey
    • Durée: 7 h et 53 min
    • Date de publication: 2020-04-21
    • Langue: Anglais
    • 4.5 out of 5 stars 31 évaluations
    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    Prix courant: 29,13$ ou 1 crédit

    Prix réduit: 29,13$ ou 1 crédit

    • A Detective Story About Solving the Mystery of Customer Behavior
    • Auteur(s): David S Duncan
    • Narrateur(s): David S Duncan, Terrence Kidd
    • Durée: 4 h et 39 min
    • Date de publication: 2021-05-04
    • Langue: Anglais
    • Pas de évaluations
    • A "detective story" that delivers key insights for any businessperson asking the questions: Who really are our customers, why do we lose them, how do we regain them? Find out....

    Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

    • Turn Any Sale into Lifelong Loyalty in 100 Days
    • Auteur(s): Joey Coleman
    • Narrateur(s): Joey Coleman
    • Durée: 9 h et 28 min
    • Date de publication: 2018-04-03
    • Langue: Anglais
    • 4.5 out of 5 stars 86 évaluations
    • Coleman's theory of customer loyalty is that it's not about getting the sale: It's about the 100 days after the sale....

    Prix courant: 23,31$ ou 1 crédit

    Prix réduit: 23,31$ ou 1 crédit

    • Quick and Easy Techniques That Get Great Results, Third Edition
    • Auteur(s): Renee Evenson
    • Narrateur(s): Sandra Burr
    • Durée: 6 h et 40 min
    • Date de publication: 2017-12-12
    • Langue: Anglais
    • 5 out of 5 stars 3 évaluations
    • Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • How High Performers Overcome Customer Indecision
    • Auteur(s): Matthew Dixon, Ted McKenna
    • Narrateur(s): Matthew Dixon, Ted McKenna
    • Durée: 5 h et 47 min
    • Date de publication: 2022-09-20
    • Langue: Anglais
    • 5 out of 5 stars 6 évaluations
    • In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business....

    Prix courant: 20,40$ ou 1 crédit

    Prix réduit: 20,40$ ou 1 crédit

    • A Path to Profits, Passion, and Purpose
    • Auteur(s): Tony Hsieh
    • Narrateur(s): Tony Hsieh
    • Durée: 8 h et 17 min
    • Date de publication: 2010-06-07
    • Langue: Anglais
    • 4.5 out of 5 stars 166 évaluations
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Prix courant: 28,27$ ou 1 crédit

    Prix réduit: 28,27$ ou 1 crédit

    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • Auteur(s): Wayne McCulloch
    • Narrateur(s): Nick Hardcastle
    • Durée: 8 h et 6 min
    • Date de publication: 2021-12-06
    • Langue: Anglais
    • 4.5 out of 5 stars 3 évaluations
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Prix courant: 20,19$ ou 1 crédit

    Prix réduit: 20,19$ ou 1 crédit

    • Taking Control of the Customer Conversation
    • Auteur(s): Matthew Dixon, Brent Adamson
    • Narrateur(s): Matthew Dixon, Brent Adamson
    • Durée: 5 h et 43 min
    • Date de publication: 2019-07-16
    • Langue: Anglais
    • 4.5 out of 5 stars 89 évaluations
    • What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them....

    Prix courant: 17,48$ ou 1 crédit

    Prix réduit: 17,48$ ou 1 crédit

    • Auteur(s): Gary Vaynerchuk
    • Narrateur(s): Gary Vaynerchuk
    • Durée: 5 h et 41 min
    • Date de publication: 2011-06-28
    • Langue: Anglais
    • 4.5 out of 5 stars 87 évaluations
    • If this were 1923, this book would have been called "Why Radio Is Going to Change the Game"....

    Prix courant: 24,46$ ou 1 crédit

    Prix réduit: 24,46$ ou 1 crédit

    • 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
    • Auteur(s): Joseph A. Michelli
    • Narrateur(s): Joseph A. Michelli, Tom Parks
    • Durée: 8 h et 12 min
    • Date de publication: 2014-12-16
    • Langue: Anglais
    • 4.5 out of 5 stars 10 évaluations
    • The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • How Today's Greatest Leaders Use Brutal Honesty to Achieve Massive Success
    • Auteur(s): Peter Kozodoy, Sharon Lechter - foreword
    • Narrateur(s): Peter Kozodoy, Coleen Marlo
    • Durée: 8 h et 58 min
    • Date de publication: 2020-12-29
    • Langue: Anglais
    • Pas de évaluations
    • In Honest to Greatness, serial Inc. 5000 entrepreneur Peter Kozodoy shows how today’s greatest business leaders use honesty - not as a touchy-feely core value, but as a business strategy that produces game-changing, industry-dominating success....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • The Customer CEO Business Fable About How to Profit from the Power of Your Customers
    • Auteur(s): Chuck Wall
    • Narrateur(s): Don Hagen
    • Durée: 1 h et 37 min
    • Date de publication: 2013-12-10
    • Langue: Anglais
    • Pas de évaluations
    • Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive management consulting firm....

    Prix courant: 7,77$ ou 1 crédit

    Prix réduit: 7,77$ ou 1 crédit

    • Conquering the New Battleground for Customer Loyalty
    • Auteur(s): Matthew Dixon, Nick Toman, Rick DeLisi
    • Narrateur(s): Matthew Dixon, Nick Toman, Rick DeLisi
    • Durée: 6 h et 37 min
    • Date de publication: 2020-03-03
    • Langue: Anglais
    • 5 out of 5 stars 8 évaluations
    • In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty....

    Prix courant: 20,40$ ou 1 crédit

    Prix réduit: 20,40$ ou 1 crédit

    • A Growth Strategy for Work, an Even Better Strategy for Life
    • Auteur(s): Jeff Henderson, John C. Maxwell - foreword
    • Narrateur(s): Jeff Henderson
    • Durée: 5 h et 45 min
    • Date de publication: 2019-10-01
    • Langue: Anglais
    • 5 out of 5 stars 15 évaluations
    • Know What You're For details an effective growth strategy for businesses and nonprofits by closing the gap between two simple questions: What do you want to be known for? What are you known for? When the two answers match, organizations gain incredible momentum....

    Prix courant: 25,63$ ou 1 crédit

    Prix réduit: 25,63$ ou 1 crédit

  • Prix courant: 8,71$ ou 1 crédit

    Prix réduit: 8,71$ ou 1 crédit

    • How Successful Companies Transform New Customers into Loyal Champions
    • Auteur(s): Donna Weber
    • Narrateur(s): Donna Weber
    • Durée: 5 h et 1 min
    • Date de publication: 2021-12-08
    • Langue: Anglais
    • 5 out of 5 stars 5 évaluations
    • Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively at the start of the relationship. Instead, customer success teams are stuck making heroic efforts to save accounts and fighting fires when customers inevitably run into problems....

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

    • Create Zealots for Your Brand, Your Company, and Your Future
    • Auteur(s): Patrick Hanlon
    • Narrateur(s): Alan Sklar
    • Durée: 7 h et 50 min
    • Date de publication: 2006-05-17
    • Langue: Anglais
    • 4.5 out of 5 stars 26 évaluations
    • What is it that made Starbucks an overnight sensation and separated it from other coffee house companies....

    Prix courant: 27,77$ ou 1 crédit

    Prix réduit: 27,77$ ou 1 crédit

    • How to Reimagine Customer Experience to Transform Your Business
    • Auteur(s): Joseph A. Michelli
    • Narrateur(s): Joseph A. Michelli
    • Durée: 4 h et 24 min
    • Date de publication: 2024-03-26
    • Langue: Anglais
    • Pas de évaluations
    • It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience....

    Prix courant: 21,79$ ou 1 crédit

    Prix réduit: 21,79$ ou 1 crédit