Customer Behavior

Liste de produits
    • How Successful Retailers Win Customers in an Era of Endless Disruption
    • Auteur(s): Barbara E. Kahn
    • Narrateur(s): Lisa Larsen
    • Durée: 5 h
    • Date de publication: 2018-11-13
    • Langue: Anglais
    • 3 out of 5 stars 2 évaluations
    • In The Shopping Revolution, Barbara E. Kahn, a foremost retail expert and professor at the Wharton School, examines the companies that have been most successful during this wave of change and offers fresh insights into what we can learn from their ascendance.

    Prix courant: 17,81$ ou 1 crédit

    Prix réduit: 17,81$ ou 1 crédit

    • How to Create Relevant and Memorable Experiences at Every Touchpoint
    • Auteur(s): Nicholas J. Webb
    • Narrateur(s): James Foster
    • Durée: 7 h et 1 min
    • Date de publication: 2015-12-27
    • Langue: Anglais
    • 4 out of 5 stars 4 évaluations
    • What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • A Whole Company Approach to Delivering Exceptional Customer Experiences
    • Auteur(s): Eric Berridge
    • Narrateur(s): Tim Andres Pabon
    • Durée: 7 h et 13 min
    • Date de publication: 2017-06-29
    • Langue: Anglais
    • Pas de évaluations
    • Customer Obsessed looks at customer experience with an eye toward business transformation, providing high-level insight into each business element that affects that experience....

    Prix courant: 33,39$ ou 1 crédit

    Prix réduit: 33,39$ ou 1 crédit

    • How Your Business Can Profit from the Insights of Positive Psychology
    • Auteur(s): Bernd Schmitt
    • Narrateur(s): Walter Dixon
    • Durée: 6 h et 40 min
    • Date de publication: 2012-05-01
    • Langue: Anglais
    • Pas de évaluations
    • Experiential markering guru Bernd Schmitt shows marketers and brand managers everywhere how to harness the power of customer happiness....

    Prix courant: 38,96$ ou 1 crédit

    Prix réduit: 38,96$ ou 1 crédit

    • How Great Organizations Do Ordinary Things in Extraordinary Ways
    • Auteur(s): William C. Taylor
    • Narrateur(s): Mark Deakins
    • Durée: 6 h et 47 min
    • Date de publication: 2016-09-20
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • Far away from Silicon Valley, in familiar, traditional, even unglamorous fields, ordinary people are unleashing extraordinary advances that amaze customers, energize employees....

    Prix courant: 37,05$ ou 1 crédit

    Prix réduit: 37,05$ ou 1 crédit

    • How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits
    • Auteur(s): Stephen A. Ruffa
    • Narrateur(s): Jim Bond
    • Durée: 7 h et 19 min
    • Date de publication: 2017-04-10
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • In the wake of economic downturn, foreign competition, spiking oil prices, and even war, American business throughout this decade has been thrust into crisis....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

  • Prix courant: 27,77$ ou 1 crédit

    Prix réduit: 27,77$ ou 1 crédit

    • How the World's Top Companies Use Human Insight to Create Great Experiences
    • Auteur(s): Janelle Estes, Andy MacMillan
    • Narrateur(s): Lexi Mae
    • Durée: 6 h et 8 min
    • Date de publication: 2022-02-15
    • Langue: Anglais
    • Pas de évaluations
    • User Tested delivers an eye-opening and compelling treatment of putting customers back at the center of your business model....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • Service Design, Strategy, and the Art of Customer Delight
    • Auteur(s): Thomas A. Stewart, Patricia O'Connell
    • Narrateur(s): Mike Chamberlain
    • Durée: 8 h et 44 min
    • Date de publication: 2016-11-29
    • Langue: Anglais
    • Pas de évaluations
    • Woo, Wow, and Win reveals the importance of designing your company around service and offers clear, practical strategies based on the idea that the design of services is different from manufacturing....

    Prix courant: 32,41$ ou 1 crédit

    Prix réduit: 32,41$ ou 1 crédit

    • Embracing Brand Citizenship to Fuel Both Purpose and Profit
    • Auteur(s): Anne Bahr Thompson
    • Narrateur(s): Marguerite Gavin
    • Durée: 9 h et 36 min
    • Date de publication: 2017-11-17
    • Langue: Anglais
    • Pas de évaluations
    • Good works are no longer optional. For many businesses, success comes in unexpected ways. Toms grew into a $600-million company by giving away 35 million pair of shoes....

    Prix courant: 33,39$ ou 1 crédit

    Prix réduit: 33,39$ ou 1 crédit

    • Making Work Worth It
    • Auteur(s): John Jantsch
    • Narrateur(s): John Jantsch
    • Durée: 6 h et 17 min
    • Date de publication: 2012-10-17
    • Langue: Anglais
    • Pas de évaluations
    • The small-business guru behind Duct Tape Marketing and The Referral Engine teaches listeners how to establish lasting commitment in their employees, customers, and businesses....

    Prix courant: 33,39$ ou 1 crédit

    Prix réduit: 33,39$ ou 1 crédit

    • Connecting with the People Who Power Your Business
    • Auteur(s): Ed Wallace
    • Narrateur(s): Tom Parks
    • Durée: 5 h et 8 min
    • Date de publication: 2016-12-07
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • Everyone Is Connected. Connect Your Business to Everyone
    • Auteur(s): Mitch Joel
    • Narrateur(s): Mitch Joel
    • Durée: 7 h et 35 min
    • Date de publication: 2009-09-04
    • Langue: Anglais
    • Pas de évaluations
    • Here's THE audiobook that entrepreneurs have been waiting for - the inner-secrets of how successful Internet capitalists make millions by knowing who to reach and how to reach them....

    Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

    • Marketing to This Powerful and Surprisingly Different Generation of Parents
    • Auteur(s): Jeff Fromm, Marissa Vidler
    • Narrateur(s): Sean Pratt, Marguerite Gavin
    • Durée: 5 h et 43 min
    • Date de publication: 2015-07-31
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • While everyone was bemoaning their alleged laziness and self-absorption, the Millennial generation quietly grew up. This massive cohort are entering their prime consumer years....

    Prix courant: 27,77$ ou 1 crédit

    Prix réduit: 27,77$ ou 1 crédit

    • How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
    • Auteur(s): Marcia Layton Turner
    • Narrateur(s): James Fuertes
    • Série: The Business Storybook Series
    • Durée: 3 h et 5 min
    • Date de publication: 2020-10-27
    • Langue: Anglais
    • Pas de évaluations
    • Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices....

    Prix courant: 19,80$ ou 1 crédit

    Prix réduit: 19,80$ ou 1 crédit

    • How to Crush It with Instagram Marketing - Proven Strategies to Build Your Brand, Reach Millions of Customers, and Grow Your Business Without Wasting Time and Money
    • Auteur(s): Chandler Wright
    • Narrateur(s): Sam Slydell
    • Durée: 3 h et 38 min
    • Date de publication: 2020-02-28
    • Langue: Anglais
    • Pas de évaluations
    • If you are looking to provide these for your business but do not know where to start, this book is for you! Social Media Marketing 2020 will show step-by-step how to get your business set up for Instagram marketing and use it to explode your business....

    Prix courant: 18,74$ ou 1 crédit

    Prix réduit: 18,74$ ou 1 crédit

    • How to Get What You Want from the People Who Have What You Need
    • Auteur(s): Lynette Padwa
    • Narrateur(s): Matilda Novak
    • Durée: 3 h et 30 min
    • Date de publication: 2005-08-12
    • Langue: Anglais
    • Pas de évaluations
    • It takes more than good social skills to get what you want from your child's teacher, your hairdresser, mechanic, hotel reservation agent and more....

    Prix courant: 22,19$ ou 1 crédit

    Prix réduit: 22,19$ ou 1 crédit

    • Powerful Strategies That Move Customers to Make Fast, Favorable Decisions
    • Auteur(s): Andy Paul
    • Narrateur(s): Grover Gardner
    • Durée: 6 h et 32 min
    • Date de publication: 2014-12-17
    • Langue: Anglais
    • Pas de évaluations
    • Amp up Your Sales reveals how to simplify your sales strategy, maximize the value of your selling, and amplify your sales responsiveness....

    Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

    • A Modern Guide for Local Mortgage Pros Left Behind by the Digital Customer
    • Auteur(s): Alec Hanson
    • Narrateur(s): Alec Hanson
    • Durée: 5 h et 10 min
    • Date de publication: 2020-06-01
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • Social media marketing, successful campaigns, and brand building are simpler than you think. Put technology to work for your business and increase your digital visibility. With these smart solutions, your traditional sales business will thrive in the new real estate landscape....

    Prix courant: 25,00$ ou 1 crédit

    Prix réduit: 25,00$ ou 1 crédit

  • Prix courant: 9,34$ ou 1 crédit

    Prix réduit: 9,34$ ou 1 crédit