Customer Business
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Customer Service: The Sandler Way
- 48 Rules for Strategic Customer Care
- Auteur(s): Anne MacKeigan
- Narrateur(s): Sean Pratt
- Durée: 3 h et 56 min
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What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service: The Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.
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Customer Service: The Sandler Way
- 48 Rules for Strategic Customer Care
- Narrateur(s): Sean Pratt
- Durée: 3 h et 56 min
- Date de publication: 2018-11-01
- Langue: Anglais
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What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Stop the Hassle
- Simplify, Satisfy, and Succeed
- Auteur(s): Jim Bramlett
- Narrateur(s): Ben Hauck
- Durée: 5 h et 21 min
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Discover the power of eliminating customer hassles with insights from seasoned entrepreneur Jim Bramlett. With over four decades of experience running successful businesses, Jim reveals the secrets to enhancing customer loyalty and driving profitability by simplifying the customer experience.
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Stop the Hassle
- Simplify, Satisfy, and Succeed
- Narrateur(s): Ben Hauck
- Durée: 5 h et 21 min
- Date de publication: 2024-11-26
- Langue: Anglais
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Discover the power of eliminating customer hassles with insights from seasoned entrepreneur Jim Bramlett. With over four decades of experience running successful businesses, Jim reveals the secrets to enhancing customer loyalty and driving profitability by simplifying the customer experience.
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Prix courant: 25,00$ ou 1 crédit
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Why Customers Leave (and How to Win Them Back)
- (24 Reasons People Are Leaving You for Competitors, and How to Win Them Back*)
- Auteur(s): David Avrin, Larry Winget - foreword
- Narrateur(s): David Avrin
- Durée: 5 h et 24 min
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Discover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways that companies inadvertently drive customers and prospects to competitors, and offers a multitude of creative strategies and tactics to attract and retain new prospects.
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Why Customers Leave (and How to Win Them Back)
- (24 Reasons People Are Leaving You for Competitors, and How to Win Them Back*)
- Narrateur(s): David Avrin
- Durée: 5 h et 24 min
- Date de publication: 2019-04-01
- Langue: Anglais
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Discover the 24 reasons people are leaving you for competitors and how to win them back....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Pre-Commerce
- How Companies and Customers are Transforming Business Together
- Auteur(s): Bob Pearson
- Narrateur(s): John Allen Nelson
- Durée: 9 h et 54 min
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Since its debut E-commerce has been centered on the transaction, which represents less than one percent of the time we spend online. Now, we are entering the era of Pre-Commerce where customers make their own decision to buy or support a brand before the transaction. Pre-Commerce explains how the exploding use of social media channels has fundamentally changed the way customers go about making their purchasing decisions, how they educate themselves and why they choose to support certain brands above others.
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Pre-Commerce
- How Companies and Customers are Transforming Business Together
- Narrateur(s): John Allen Nelson
- Durée: 9 h et 54 min
- Date de publication: 2020-07-10
- Langue: Anglais
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Ideas for leaders to engage directly with customers to shape their brand and marketplace success....
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Prix courant: 23,76$ ou 1 crédit
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My Farmer, My Customer
- Building Business & Community Through Farming Healthy Food
- Auteur(s): Marty Travis
- Narrateur(s): Marty Travis
- Durée: 5 h et 37 min
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This book is perfect for anyone who eats and wants to understand what it takes to produce healthy food. Through new ideas and a different perspective, Marty shares a winning formula for success in modern family farming. Written by the owner of the Spence Farm featured in the documentary, Sustainable, this book provides listeners with the necessary steps an owner-operator must take to set up their family farm for long-term success.
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My Farmer, My Customer
- Building Business & Community Through Farming Healthy Food
- Narrateur(s): Marty Travis
- Durée: 5 h et 37 min
- Date de publication: 2022-04-19
- Langue: Anglais
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This book is perfect for anyone who eats and wants to understand what it takes to produce healthy food. Through new ideas and a different perspective, Marty shares a winning formula for success in modern family farming....
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Prix courant: 14,47$ ou 1 crédit
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Uncopyable Sales Secrets
- How to Create an Unfair Advantage and Outsell Your Competition
- Auteur(s): Kay Miller
- Narrateur(s): Kay Miller
- Durée: 3 h et 49 min
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Uncopyable Sales Secrets teaches a foolproof system for creating an uncopyable attachment with your prospects and clients so that you can fill your sales pipeline, close more deals, and build a loyal customer base.
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Uncopyable Sales Secrets
- How to Create an Unfair Advantage and Outsell Your Competition
- Narrateur(s): Kay Miller
- Durée: 3 h et 49 min
- Date de publication: 2022-12-29
- Langue: Anglais
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Uncopyable Sales Secrets teaches a foolproof system for creating an uncopyable attachment with your prospects and clients so that you can fill your sales pipeline, close more deals, and build a loyal customer base....
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Prix courant: 18,74$ ou 1 crédit
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Future Demand
- Why Building Your Brand Among Tomorrow's Customers Is the Key to Start-up Success
- Auteur(s): James Hurman
- Narrateur(s): James Hurman
- Durée: 2 h
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A start-up comes to market with a new product. Using cost-effective digital marketing, they get their solution in front of those customers. Growth happens exponentially. VCs and the media pile in. Then growth slows. Eventually, the whole thing peters out, usually three years from launch. How do you prevent this from happening to your start-up? Future Demand explores the realities of how start-ups grow beyond their eager early users, providing evidence and insight into how to build your brand among the much larger group of customers who’ll buy from you in the future.
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Future Demand
- Why Building Your Brand Among Tomorrow's Customers Is the Key to Start-up Success
- Narrateur(s): James Hurman
- Durée: 2 h
- Date de publication: 2022-09-08
- Langue: Anglais
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Future Demand explores the realities of how start-ups grow beyond their eager early users, providing evidence and insight into how to build your brand among the much larger group of customers who’ll buy from you in the future....
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Prix courant: 15,14$ ou 1 crédit
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Customer Care
- The Ultimate Guide to Strategic Customer Support That Gets Your Business Loyal Clients
- Auteur(s): Ruby Charitys
- Narrateur(s): Jesse Gross
- Durée: 17 min
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This audiobook will discuss in-depth how you can get and keep loyal customers. It will show you what your potential customers expect to see at a high-quality business. It will guide you on how to train your employees and be able to emphasize how important their actions speak louder than words. Invest in a program that's geared towards strategic customer support. One which will allow your business to outshine the competition.
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Customer Care
- The Ultimate Guide to Strategic Customer Support That Gets Your Business Loyal Clients
- Narrateur(s): Jesse Gross
- Durée: 17 min
- Date de publication: 2019-04-30
- Langue: Anglais
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This audiobook will discuss in-depth how you can get and keep loyal customers. It will show you what your potential customers expect to see at a high-quality business....
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Prix courant: 5,04$ ou 1 crédit
Prix réduit: 5,04$ ou 1 crédit
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Courageous Cultures
- How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates
- Auteur(s): Karin Hurt, David Dye
- Narrateur(s): Karin Hurt, David Dye, Amy Edmonson
- Durée: 5 h et 41 min
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From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued—company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels.
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Courageous Cultures
- How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates
- Narrateur(s): Karin Hurt, David Dye, Amy Edmonson
- Durée: 5 h et 41 min
- Date de publication: 2020-07-28
- Langue: Anglais
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Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels....
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Prix courant: 25,63$ ou 1 crédit
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Proven Methods for Lead Generation & Customer Acquisition in 2020
- Product Marketing | B2C & B2B Lead Generation | Multichannel Marketing | Direct Marketing | Product Management | User Acquisition
- Auteur(s): Dekker Fraser
- Narrateur(s): Richard Egger
- Durée: 1 h et 15 min
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Get new customers quickly, easily, and cheaply. Learn how to generate leads and acquire customers and users with the most cost-effective and modern techniques. Learn from a former college marketing instructor with over 10 years' experience working for companies large, medium, and small, who holds an MBA in marketing from Northwestern University.
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Proven Methods for Lead Generation & Customer Acquisition in 2020
- Product Marketing | B2C & B2B Lead Generation | Multichannel Marketing | Direct Marketing | Product Management | User Acquisition
- Narrateur(s): Richard Egger
- Durée: 1 h et 15 min
- Date de publication: 2020-08-13
- Langue: Anglais
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Get new customers quickly, easily, and cheaply. Learn how to generate leads and acquire customers and users with the most cost-effective and modern techniques....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Killing the Sale
- Auteur(s): Todd Duncan
- Narrateur(s): Todd Duncan
- Durée: 4 h et 10 min
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Wall Street Journal and BusinessWeek best-selling author and leader of one of America's top sales training companies, Todd Duncan reveals the 10 most deadly mistakes salespeople make, and offers insight on how to avoid them. Duncan addresses the catastrophic mistakes that are commonly made, such as selling your product before knowing your customer or making unplanned calls on unknown customers, with clarity and directness.
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Killing the Sale
- Narrateur(s): Todd Duncan
- Durée: 4 h et 10 min
- Date de publication: 2004-07-22
- Langue: Anglais
- Wall Street Journal and BusinessWeek best-selling author and leader of one of America's top sales training companies, Todd Duncan reveals the 10 most deadly mistakes salespeople make....
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Prix courant: 25,24$ ou 1 crédit
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Deliver Value
- Happy Contributing People, Satisfied Customers, and Thriving Business
- Auteur(s): Dave Cornelius
- Narrateur(s): Dr. Dave Cornelius
- Durée: 5 h et 8 min
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Deliver Value is that rare kind of book that not only clearly explains a series of abstract concepts but is also a pleasure to listen to. Dr. Cornelius uses fictional stories as modern-day fables to help explain what it looks like to deliver value in the real world.
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Deliver Value
- Happy Contributing People, Satisfied Customers, and Thriving Business
- Narrateur(s): Dr. Dave Cornelius
- Durée: 5 h et 8 min
- Date de publication: 2023-04-04
- Langue: Anglais
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Deliver Value is that rare kind of book that not only clearly explains a series of abstract concepts but is also a pleasure to listen to. Dr. Cornelius uses fictional stories as modern-day fables to help explain what it looks like to deliver value in the real world....
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Prix courant: 25,00$ ou 1 crédit
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The Social Impact Advantage
- Win Customers and Talent by Harnessing Your Business for Good
- Auteur(s): Tynesia Boyea-Robinson
- Narrateur(s): Julienne Irons
- Durée: 5 h et 22 min
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With more than a decade of success bringing companies and organizations together to the benefit of both, Tynesia Boyea-Robinson is an expert in helping business leaders and managers leverage social impact for increased business profits. In The Social Impact Advantage, she offers tools, resources, and insights to help you successfully navigate the modern business climate in an authentic way.
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The Social Impact Advantage
- Win Customers and Talent by Harnessing Your Business for Good
- Narrateur(s): Julienne Irons
- Durée: 5 h et 22 min
- Date de publication: 2022-10-25
- Langue: Anglais
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Tynesia Boyea-Robinson is an expert in helping business leaders and managers leverage social impact for increased business profits. In The Social Impact Advantage, she offers tools, resources, and insights to help you successfully navigate the modern business climate in an authentic way....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Ultimate Success Bundle
- Build Your Business with Vital Online Marketing Tips and Successful Customer Experience Guidelines
- Auteur(s): E.M.P. Kailie
- Narrateur(s): Jim Rising
- Durée: 7 h
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How to build loyalty, generate word-of-mouth, and keep customers coming back - This Ultimate Success Bundle offers key tips, tricks, and information you need to learn how to keep customers coming back. By elevating the customer experience, you’ll make them happy, and happy customers come back time and again. Learn to increase your value in the eye of customers, the dos and don’ts of a positive customer experience, how to build loyalty, generate word of mouth, and encourage customers to come back by crafting the perfect customer experience in this step-by-step guide.
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The Ultimate Success Bundle
- Build Your Business with Vital Online Marketing Tips and Successful Customer Experience Guidelines
- Narrateur(s): Jim Rising
- Durée: 7 h
- Date de publication: 2022-01-25
- Langue: Anglais
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How to build loyalty, generate word-of-mouth, and keep customers coming back - This Ultimate Success Bundle offers key tips, tricks, and information you need to learn how to keep customers coming back....
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Prix courant: 25,00$ ou 1 crédit
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The Undefeated Marketing System
- How to Grow Your Business and Build Your Audience Using the Secret Formula That Elects Presidents
- Auteur(s): Phillip Stutts
- Narrateur(s): Jay Aaseng
- Durée: 6 h et 53 min
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What if the key to future success lies in a simple and secret marketing approach that presidents use to get elected and start-up companies use to become billion-dollar unicorns? What if you could use this approach to convert customers in half the time, eliminate your financial risk, and secure huge profits? Now you can. Best-selling author Phillip Stutts shows you how his groundbreaking five-step marketing formula used by winning presidents and successful companies will also grow your business.
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excellent book
- Écrit par Sharon le 2021-05-31
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The Undefeated Marketing System
- How to Grow Your Business and Build Your Audience Using the Secret Formula That Elects Presidents
- Narrateur(s): Jay Aaseng
- Durée: 6 h et 53 min
- Date de publication: 2021-04-20
- Langue: Anglais
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Best-selling author Phillip Stutts shows you how his groundbreaking five-step marketing formula used by winning presidents and successful companies will also grow your business....
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Prix courant: 25,00$ ou 1 crédit
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The Customer Experience Edge
- Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
- Auteur(s): Reza Soudagar, Vinay Iyer, Volker Hildebrand
- Narrateur(s): Bruce Miles
- Durée: 8 h et 44 min
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Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail - the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back - and that sets you apart from the competition. You need to seize The Customer Experience Edge.
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The Customer Experience Edge
- Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
- Narrateur(s): Bruce Miles
- Durée: 8 h et 44 min
- Date de publication: 2021-08-10
- Langue: Anglais
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Drawing on over 60 years of experience in shaping customer-centric strategies and technologies for leading companies, three innovators bring you practical and proven ways to create your customer experience programs and overall business strategies....
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Prix courant: 23,76$ ou 1 crédit
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The Guide to Getting Paid
- Weed Out Bad Paying Customers, Collect on Past Due Balances, and Avoid Bad Debt
- Auteur(s): Michelle Dunn
- Narrateur(s): Cynthia Barrett
- Durée: 5 h et 23 min
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Over 100,000 businesses have slow or non-paying customers. Yet very few actually have a workable plan for claiming the missing revenue that results. This book gives you a complete solution and tool set to ensure your business maximizes its collections while maintaining an effective, profitable credit plan. Get Paid enables you to decide what matters most to your business when it comes to billing, payment terms, pricing, cash flow, and more.
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The Guide to Getting Paid
- Weed Out Bad Paying Customers, Collect on Past Due Balances, and Avoid Bad Debt
- Narrateur(s): Cynthia Barrett
- Durée: 5 h et 23 min
- Date de publication: 2020-07-09
- Langue: Anglais
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Give your business a successful credit and collections plan with this easy and clear guide....
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Prix courant: 17,81$ ou 1 crédit
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The Come Back Culture
- 10 Business Practices That Create Lifelong Customers
- Auteur(s): Jason Young, Jonathan Malm
- Narrateur(s): Jim Denison
- Durée: 4 h et 24 min
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Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back—and they tell their friends. Backed by plenty of on-the-ground research and real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more.
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The Come Back Culture
- 10 Business Practices That Create Lifelong Customers
- Narrateur(s): Jim Denison
- Durée: 4 h et 24 min
- Date de publication: 2022-05-17
- Langue: Anglais
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Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad experience....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Impact of Excellent Customer Service on Business Growth
- Auteur(s): Uche Akeeb
- Narrateur(s): Mandy Grant-Grierson
- Durée: 1 h et 2 min
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Quality service impacts sales and returns positively. This book teaches how to be successful and profitable in your business by offering exceptional customer service, and it also explains thе main rеаѕоn whу mаnу ѕuссеѕѕful соmраniеѕ make excellent customer service аn imроrtаnt еlеmеnt in thеir agenda. What you’ll learn in this book will work great for business owners, entrepreneurs, and training of customer service specialists.
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The Impact of Excellent Customer Service on Business Growth
- Narrateur(s): Mandy Grant-Grierson
- Durée: 1 h et 2 min
- Date de publication: 2021-07-26
- Langue: Anglais
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Quality service impacts sales and returns positively. This book teaches how to be successful and profitable in your business by offering exceptional customer service....
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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Auteur(s): Shep Hyken
- Narrateur(s): Joe Bronzi
- Durée: 5 h et 26 min
- Version intégrale
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Au global
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Performance
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Histoire
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top 10 customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction.
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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Narrateur(s): Joe Bronzi
- Durée: 5 h et 26 min
- Date de publication: 2014-05-12
- Langue: Anglais
- You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 26,82$ ou 1 crédit
Prix réduit: 26,82$ ou 1 crédit
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