Customer Business
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The Selling Plan
- How to Get New Customers, Make More Money and Sell Like Crazy
- Auteur(s): Emma Jones
- Narrateur(s): Claire Rooney
- Durée: 1 h et 56 min
- Version intégrale
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Here’s the deal: At its core, selling isn’t about sleazy tactics, convincing your prospects, or any tips or tricks. True selling has very specific steps and stages, a process. One that leaves your customer feeling happy and helped.
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Not bad but a copy of Sandler System b2b book
- Écrit par Patrick Whelan le 2024-02-14
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The Selling Plan
- How to Get New Customers, Make More Money and Sell Like Crazy
- Narrateur(s): Claire Rooney
- Durée: 1 h et 56 min
- Date de publication: 2022-04-13
- Langue: Anglais
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Here’s the deal: At its core, selling isn’t about sleazy tactics, convincing your prospects, or any tips or tricks. True selling has very specific steps and stages, a process. One that leaves your customer feeling happy and helped....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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The Secret Lives of Customers
- A Detective Story About Solving the Mystery of Customer Behavior
- Auteur(s): David S Duncan
- Narrateur(s): David S Duncan, Terrence Kidd
- Durée: 4 h et 39 min
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Customers can be a mystery. Despite the availability of more data than ever before, everyone, from the CEO to salespeople in the field, struggles to understand who their customers really are, what they want, why they lose them, and how to regain them. To crack the case, start thinking like a market detective. David Scott Duncan shows how in his entertaining story of Tazza, a fictional chain of cafes with declining sales and leaders urgently seeking to understand why.
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The Secret Lives of Customers
- A Detective Story About Solving the Mystery of Customer Behavior
- Narrateur(s): David S Duncan, Terrence Kidd
- Durée: 4 h et 39 min
- Date de publication: 2021-05-04
- Langue: Anglais
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A "detective story" that delivers key insights for any businessperson asking the questions: Who really are our customers, why do we lose them, how do we regain them? Find out....
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Prix courant: 19,18$ ou 1 crédit
Prix réduit: 19,18$ ou 1 crédit
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Practical Marketing Analytics
- Web Analytics | Data Driven Marketing | Marketing Metrics | Customer Analytics | Product Marketing
- Auteur(s): Dekker Fraser
- Narrateur(s): Tom Brooks
- Durée: 1 h et 42 min
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Books on marketing analytics tend to be quite academic, with an emphasis on precision and statistical significance that are rarely ever achievable in the corporate world. Having worked in marketing for companies of all sizes, I realize the sharp divide between how analytics are taught and how they are used. Decisions - even in very large companies - are usually made quickly with very imperfect data.
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Practical Marketing Analytics
- Web Analytics | Data Driven Marketing | Marketing Metrics | Customer Analytics | Product Marketing
- Narrateur(s): Tom Brooks
- Durée: 1 h et 42 min
- Date de publication: 2020-07-23
- Langue: Anglais
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Books on marketing analytics tend to be quite academic, with an emphasis on precision and statistical significance that are rarely ever achievable in the corporate world....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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The 25 Sales Strategies That Will Boost Your Sales Today!
- Auteur(s): Stephan Schiffman
- Narrateur(s): Michael Ferreri
- Durée: 2 h et 3 min
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Noted sales trainer Stephan Schiffman succinctly describes 25 effective sales strategies that will build your customer base and increase your sales. This audio program will boost your communications, planning, knowledge, rainmaking, visibility, and confidence. It's a wonderful tool for new salespeople who must first learn the basics of selling, and for any established salesperson who needs a refresher!
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The 25 Sales Strategies That Will Boost Your Sales Today!
- Narrateur(s): Michael Ferreri
- Durée: 2 h et 3 min
- Date de publication: 2006-09-21
- Langue: Anglais
- Noted sales trainer Stephan Schiffman succinctly describes 25 effective sales strategies that will build your customer base and increase your sales....
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Prix courant: 13,00$ ou 1 crédit
Prix réduit: 13,00$ ou 1 crédit
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Fast-Track Your Business
- A Customer-Centric Approach to Accelerate Market Growth
- Auteur(s): Laura Patterson
- Narrateur(s): Sarah Brands
- Durée: 5 h et 34 min
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Most every company leader is in pursuit of growth. Growing companies are attractive. They’re attractive to partners, employees, and of course, customers. If your company is not growing, then you and your shareholders are losing equity, profit, and employees. Growth doesn’t just occur - growth takes the right culture, processes, and discipline. Most importantly, growth takes intent and deliberate, focused action.
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Fast-Track Your Business
- A Customer-Centric Approach to Accelerate Market Growth
- Narrateur(s): Sarah Brands
- Durée: 5 h et 34 min
- Date de publication: 2020-08-20
- Langue: Anglais
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Most every company leader is in pursuit of growth. Growing companies are attractive. They’re attractive to partners, employees, and of course, customers. If your company is not growing, then you and your shareholders are losing equity, profit, and employees....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Going Lean
- How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits
- Auteur(s): Stephen A. Ruffa
- Narrateur(s): Jim Bond
- Durée: 7 h et 19 min
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In the wake of economic downturn, foreign competition, spiking oil prices, and even war, American business throughout this decade has been thrust into crisis. To improve their performance, corporations everywhere have adopted a wide range of tools and techniques, yet many continue to struggle. Going Lean points to a better way.
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Going Lean
- How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits
- Narrateur(s): Jim Bond
- Durée: 7 h et 19 min
- Date de publication: 2017-04-10
- Langue: Anglais
- In the wake of economic downturn, foreign competition, spiking oil prices, and even war, American business throughout this decade has been thrust into crisis....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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How to Be the Best Car Salesperson
- A Beginners Guide to Master the Act of Selling More Cars and Build an Amazing Customer Relationship
- Auteur(s): Leon Ehumadu
- Narrateur(s): KC Wayman
- Durée: 3 h et 8 min
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If you're tired of working your butt off for nothing, it's time to change your strategy. Written by an experienced and bestselling car salesman, this book will give you all the tools and skills to step up your sales game and move a lot more inventory.
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How to Be the Best Car Salesperson
- A Beginners Guide to Master the Act of Selling More Cars and Build an Amazing Customer Relationship
- Narrateur(s): KC Wayman
- Durée: 3 h et 8 min
- Date de publication: 2024-06-17
- Langue: Anglais
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If you're tired of working your butt off for nothing, it's time to change your strategy. Written by an experienced and bestselling car salesman, this book will give you all the tools and skills to step up your sales game and move a lot more inventory.
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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The Domino’s Story
- How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
- Auteur(s): Marcia Layton Turner
- Narrateur(s): James Fuertes
- Durée: 3 h et 5 min
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Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today. As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation, paved in industry-leading profits.
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The Domino’s Story
- How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
- Narrateur(s): James Fuertes
- Série: The Business Storybook Series
- Durée: 3 h et 5 min
- Date de publication: 2020-10-27
- Langue: Anglais
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Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices....
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Prix courant: 19,80$ ou 1 crédit
Prix réduit: 19,80$ ou 1 crédit
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Amp Up Your Sales
- Powerful Strategies That Move Customers to Make Fast, Favorable Decisions
- Auteur(s): Andy Paul
- Narrateur(s): Grover Gardner
- Durée: 6 h et 32 min
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Succeeding as a sales professional is like being a professional athlete. Whether you're already the top salesperson at your company, or you're simply working hard to reach the next level of success, in order to keep up in a fast-paced, increasingly crowded marketplace - one in which meaningful product differentiation has all but disappeared - you must constantly push yourself to improve, open more doors, and break through the noise to attract and retain the attention of busy and distracted customers.
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Amp Up Your Sales
- Powerful Strategies That Move Customers to Make Fast, Favorable Decisions
- Narrateur(s): Grover Gardner
- Durée: 6 h et 32 min
- Date de publication: 2014-12-17
- Langue: Anglais
- Amp up Your Sales reveals how to simplify your sales strategy, maximize the value of your selling, and amplify your sales responsiveness....
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Prix courant: 31,16$ ou 1 crédit
Prix réduit: 31,16$ ou 1 crédit
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All Business Is Still Show Business
- Create Distinction and Earn Standing Ovations from Customers in a Hyper-Competitive Marketplace
- Auteur(s): Scott McKain
- Narrateur(s): Scott McKain
- Durée: 5 h et 10 min
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In this hyper-competitive, globally connected world, how do organizations and individual professionals stand out from the competition and engage their customers? All Business Is Still Show Business reveals that the secrets and standards of the entertainment industry are exactly what every business in any industry needs to create distinction. This is not about "fluff", comedy, or being flashy. It's a serious business book about a solid business philosophy that can make the difference for you and your organization.
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All Business Is Still Show Business
- Create Distinction and Earn Standing Ovations from Customers in a Hyper-Competitive Marketplace
- Narrateur(s): Scott McKain
- Durée: 5 h et 10 min
- Date de publication: 2018-01-30
- Langue: Anglais
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In this hyper-competitive, globally connected world, how do organizations and individual professionals stand out from the competition and engage their customers? Find out....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Auteur(s): Bill Price, David Jaffe
- Narrateur(s): Jim Bond
- Durée: 10 h et 11 min
- Version abrégée
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Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?
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The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Narrateur(s): Jim Bond
- Durée: 10 h et 11 min
- Date de publication: 2008-04-29
- Langue: Anglais
- Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle....
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Prix courant: 32,00$ ou 1 crédit
Prix réduit: 32,00$ ou 1 crédit
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The Decoded Company
- Know Your Talent Better than You Know Your Customers
- Auteur(s): Leerom Segal, Aaron Goldstein, Jay Goldman, Autres
- Narrateur(s): Leerom Segal, Jay Goldman
- Durée: 8 h et 26 min
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As consumers we intuitively understand the benefits of being decoded. Google amazes us by generating answers before we’ve even finished asking a question. The Decoded Company distills how this process works into three transformative ideas. Technology Can be a Coach, personalizing processes to the individual based on experience and offering training interventions precisely at the teachable moment.
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The Decoded Company
- Know Your Talent Better than You Know Your Customers
- Narrateur(s): Leerom Segal, Jay Goldman
- Durée: 8 h et 26 min
- Date de publication: 2014-03-05
- Langue: Anglais
- As consumers we intuitively understand the benefits of being decoded. Google amazes us by generating answers before we’ve even finished asking a question....
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Prix courant: 27,77$ ou 1 crédit
Prix réduit: 27,77$ ou 1 crédit
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The Customer Excellence Enterprise
- A Playbook for Creating Customers for Life
- Auteur(s): Wayne Simmons, Tom DeWitt
- Narrateur(s): Terrence Kidd
- Durée: 8 h et 46 min
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Businesses need to do more than sell to customers—they need to help them live their best lives. This superior experience is what customers expect and deserve from companies, and it's possible to deliver just that with the framework provided in The Customer Excellence Enterprise: A Playbook for Creating Customers for Life. An enlightening and pragmatic guide, The Customer Excellence Enterprise is for everyone who needs to elevate the customer experience to a fundamental revenue accelerator and value driver.
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The Customer Excellence Enterprise
- A Playbook for Creating Customers for Life
- Narrateur(s): Terrence Kidd
- Durée: 8 h et 46 min
- Date de publication: 2024-10-22
- Langue: Anglais
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Businesses need to do more than sell to customers—they need to help them live their best lives. This superior experience is what customers expect and deserve from companies, and it's possible to deliver just that with the framework provided in The Customer Excellence Enterprise.
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Prix courant: 21,92$ ou 1 crédit
Prix réduit: 21,92$ ou 1 crédit
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Getting the Most out of Your CRM
- 25 Tips to Increase Adoption, Maximize Value and Increase Profits from Your Customer Relationship Management System
- Auteur(s): WW Chee
- Narrateur(s): Ron Welch
- Durée: 47 min
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With Getting the Most out of Your CRM, we provide you with the top 25 tips that are guaranteed to maximize value and increase profits from your customer relationship management system. In this audiobook, you will discover how these tips and techniques can help your business to become even better.
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Getting the Most out of Your CRM
- 25 Tips to Increase Adoption, Maximize Value and Increase Profits from Your Customer Relationship Management System
- Narrateur(s): Ron Welch
- Durée: 47 min
- Date de publication: 2018-06-12
- Langue: Anglais
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We provide you with the top 25 tips that are guaranteed to maximize value and increase profits from your customer relationship management system. In this audiobook, you will discover how these tips and techniques can help your business to become even better....
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Prix courant: 4,95$ ou 1 crédit
Prix réduit: 4,95$ ou 1 crédit
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把话说到客户心里去 - 把話說到客戶心裡去 [Say What's on Your Customer's Mind]
- Auteur(s): 吴凡 - 吳凡 - Wu Fan
- Narrateur(s): 落雨追忆 -落雨追憶 - Luoyuzhuiyi
- Durée: 8 h et 48 min
- Version intégrale
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拥有好口才是每个销售员都梦寐以求的,这同样也是成为优秀销售员所必备的前提条件。在竞争激烈的现今社会中,良好的销售口才,是销售工作成功的关键因素……擁有好口才是每個銷售員都夢寐以求的,這同樣也是成為優秀銷售員所必備的前提條件。在競爭激烈的現今社會中,良好的銷售口才,是銷售工作成功的關鍵因素……
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把话说到客户心里去 - 把話說到客戶心裡去 [Say What's on Your Customer's Mind]
- Narrateur(s): 落雨追忆 -落雨追憶 - Luoyuzhuiyi
- Durée: 8 h et 48 min
- Date de publication: 2018-05-11
- Langue: Chinois mandarin
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拥有好口才是每个销售员都梦寐以求的,这同样也是成为优秀销售员所必备的前提条件。在竞争激烈的现今社会中,良好的销售口才,是销售工作成功的关键因素……擁有好口才是每個銷售員都夢寐以求的,這同樣也是成為優秀銷售員所必備的前提條件。在競爭激烈的現今社會中,良好的銷售口才,是銷售工作成功的關鍵因素……
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Prix courant: 19,33$ ou 1 crédit
Prix réduit: 19,33$ ou 1 crédit
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From 0 to 1,000 Customers & Beyond
- The 4 Steps to Scaling Your B2B Customer Acquisition
- Auteur(s): Steli Efti, Hiten Shah
- Narrateur(s): Steli Efti
- Durée: 48 min
- Version intégrale
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A step-by-step customer acquisition guide that will teach you to grow your B2B startup from 0 to 1,000+ customers by discussing when to wing it and when to start building processes, what roles to hire for at which point and which metrics to monitor, finding the right customer acquisition channels for the current stage of your business, and much more!
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From 0 to 1,000 Customers & Beyond
- The 4 Steps to Scaling Your B2B Customer Acquisition
- Narrateur(s): Steli Efti
- Durée: 48 min
- Date de publication: 2020-07-15
- Langue: Anglais
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This is a step-by-step customer acquisition guide that will teach you to grow your B2B startup from 0 to 1,000+ customers...
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Prix courant: 4,95$ ou 1 crédit
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Strategic Customer Service
- Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- Auteur(s): John A. Goodman
- Narrateur(s): Mark Smeby
- Durée: 8 h et 31 min
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Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This audiobook draws on more than 30 years of research from companies such as 3M, GE, and Chick-Fil-A to teach listeners how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line.
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Strategic Customer Service
- Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- Narrateur(s): Mark Smeby
- Durée: 8 h et 31 min
- Date de publication: 2019-02-05
- Langue: Anglais
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Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This audiobook teaches listeners how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line....
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Prix courant: 29,13$ ou 1 crédit
Prix réduit: 29,13$ ou 1 crédit
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The Disney Difference
- The Complete Guide to Adding Disney-Like Magic to Your Corporation or Organization
- Auteur(s): Wayne Olson
- Narrateur(s): Wayne Olson
- Durée: 4 h et 23 min
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Transform your business or nonprofit organization. The Disney Difference is a must-listen for fans of Disney or for anyone who wants to apply the lessons and magic of Walt Disney to their organization. If you serve customers, charitable donors, or guests, this book will show you how you can give your best and give everyone a more magical experience.
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The Disney Difference
- The Complete Guide to Adding Disney-Like Magic to Your Corporation or Organization
- Narrateur(s): Wayne Olson
- Durée: 4 h et 23 min
- Date de publication: 2018-04-23
- Langue: Anglais
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The Disney Difference is a must-listen for fans of Disney or for anyone who wants to apply the lessons and magic of Walt Disney to their organization. If you serve customers or guests, this book will show you how you can give your best and give everyone a more magical experience....
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Prix courant: 18,74$ ou 1 crédit
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Millennials with Kids
- Marketing to This Powerful and Surprisingly Different Generation of Parents
- Auteur(s): Jeff Fromm, Marissa Vidler
- Narrateur(s): Sean Pratt, Marguerite Gavin
- Durée: 5 h et 43 min
- Version intégrale
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Au global
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Performance
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Histoire
While everyone was bemoaning their alleged laziness and self-absorption, the Millennial generation quietly grew up. Pragmatic, diverse, and digitally native, this massive cohort of 80 million are now entering their prime consumer years, having children of their own, and shifting priorities as they move solidly into adulthood. Millennials with Kids changes how we think about this new generation of parents and uncovers profound insights for marketers and brand strategists seeking to earn their loyalty.
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Millennials with Kids
- Marketing to This Powerful and Surprisingly Different Generation of Parents
- Narrateur(s): Sean Pratt, Marguerite Gavin
- Durée: 5 h et 43 min
- Date de publication: 2015-07-31
- Langue: Anglais
- While everyone was bemoaning their alleged laziness and self-absorption, the Millennial generation quietly grew up. This massive cohort are entering their prime consumer years....
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Prix courant: 27,77$ ou 1 crédit
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Ask & Deliver
- Discover the Heart of Your Business by Listening to the Voice of Your Customers
- Auteur(s): Mary Ann O'Brien
- Narrateur(s): Allyson Grant
- Durée: 5 h et 10 min
- Version intégrale
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Au global
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Performance
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Histoire
Mary Ann O'Brien, Founder and CEO of award-winning marketing firm OBI, and the brains behind the revolutionary O'Brien Voice of Customer (O.VoC) survey, has been called The Mother of Modern Marketing. Now she's sharing her unique, highly-successful approach to helping clients attract and retain customers in Ask and Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers.
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Ask & Deliver
- Discover the Heart of Your Business by Listening to the Voice of Your Customers
- Narrateur(s): Allyson Grant
- Durée: 5 h et 10 min
- Date de publication: 2024-04-24
- Langue: Anglais
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In the book, O'Brien demonstrates how directly asking the people who buy from you what they want from your business, listening to what they say, and then designing your customer experience accordingly has the power to transform your brand and spark exponential growth.
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Prix courant: 25,00$ ou 1 crédit
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