Customer Marketing
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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Auteur(s): Shep Hyken
- Narrateur(s): Joe Bronzi
- Durée: 5 h et 26 min
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You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top 10 customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction.
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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Narrateur(s): Joe Bronzi
- Durée: 5 h et 26 min
- Date de publication: 2014-05-12
- Langue: Anglais
- You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy....
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Prix courant: 26,82$ ou 1 crédit
Prix réduit: 26,82$ ou 1 crédit
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Instagram Marketing: Growing Your Instagram Following and Turning Them Into Profitable Customers for Your Business Through Selling and Affiliate Marketing
- Auteur(s): Brad Tiller
- Narrateur(s): Matyas J.
- Durée: 1 h et 12 min
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Are you struggling to run your business through Instagram and not sure how to set up your account? Whether you own a traditional business, online business, want to become an influencer, or want to create a movement around a niche, this guide will help you become an Instagram pro in no time.
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Terrible narration, very little useful information
- Écrit par Marie le 2018-11-06
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Instagram Marketing: Growing Your Instagram Following and Turning Them Into Profitable Customers for Your Business Through Selling and Affiliate Marketing
- Narrateur(s): Matyas J.
- Série: Social Media Marketing
- Durée: 1 h et 12 min
- Date de publication: 2018-10-13
- Langue: Anglais
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Are you struggling to run your business through Instagram and not sure how to set up your account? Whether you own a traditional business, online business, want to become an influencer, or want to create a movement around a niche, this guide will help you become an Instagram pro in no time....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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For What It's Worth
- Business Wisdom from a Pawnbroker
- Auteur(s): Les Gold
- Narrateur(s): Walter Dixon
- Durée: 3 h et 52 min
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Les Gold has been in business since age 12, when he started selling used golf clubs from his dad’s basement. Now he owns Detroit’s biggest pawnshop, American Jewelry and Loan, and is the star of the hit reality TV show Hardcore Pawn. In this entertaining, honest book, Gold takes you inside some of his weirdest, wackiest deals and steals. From the monkey his dad once took in to pawn to the deal Gold made for a stripper pole, he has no boundaries for what he considers to be part of his business - and neither should you.
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For What It's Worth
- Business Wisdom from a Pawnbroker
- Narrateur(s): Walter Dixon
- Durée: 3 h et 52 min
- Date de publication: 2013-06-13
- Langue: Anglais
- No place prepares you better for the working world than a pawnshop, and Les Gold takes you inside his shop to share what he’s learned from 55 years in the most interesting job in the world....
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Prix courant: 23,14$ ou 1 crédit
Prix réduit: 23,14$ ou 1 crédit
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The Experience
- The 5 Principles of Disney Service and Relationship Excellence
- Auteur(s): Bruce Loeffler, Brian Church
- Narrateur(s): Kevin Young
- Durée: 8 h et 47 min
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The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.
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The Experience
- The 5 Principles of Disney Service and Relationship Excellence
- Narrateur(s): Kevin Young
- Durée: 8 h et 47 min
- Date de publication: 2020-07-27
- Langue: Anglais
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Bring Disney-level customer experience to your organization with insider guidance....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Undaunted
- Overcoming Doubts and Doubters
- Auteur(s): Kara Goldin
- Narrateur(s): Kara Goldin
- Durée: 5 h et 38 min
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CEO of Hint, Inc., and author Kara Goldin turned her unsweetened flavored water into one of the most successful beverage businesses of our time. As she started to achieve her goals, Kara found herself being called “fearless”, “confident” and even “unstoppable”, but nothing could be further from the truth. In Undaunted, she shares real stories about her own fears and doubts, the challenges she encountered and what she did to overcome them to eventually build a great business and a life she loves.
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Amazing and relatable
- Écrit par Christine Nielsen le 2021-01-15
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Undaunted
- Overcoming Doubts and Doubters
- Narrateur(s): Kara Goldin
- Durée: 5 h et 38 min
- Date de publication: 2020-10-20
- Langue: Anglais
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Don’t let anyone crush your dreams. Undaunted will inspire you to move past your fears and defy the doubters. It doesn’t matter whether you feel confident; it matters what you actually do....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Leading the Starbucks Way
- 5 Principles for Connecting with Your Customers, Your Products, and Your People
- Auteur(s): Joseph A. Michelli
- Narrateur(s): Joseph A. Michelli, Tom Parks
- Durée: 8 h et 25 min
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One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon - a result of the company’s exemplary leadership practices. Joseph Michelli explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time.
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Leading the Starbucks Way
- 5 Principles for Connecting with Your Customers, Your Products, and Your People
- Narrateur(s): Joseph A. Michelli, Tom Parks
- Durée: 8 h et 25 min
- Date de publication: 2014-04-30
- Langue: Anglais
- One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Nonstop Sales Boom
- Powerful Strategies to Drive Consistent Growth Year after Year
- Auteur(s): Colleen Francis
- Narrateur(s): Colleen Francis, Karen Saltus
- Durée: 8 h et 35 min
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Feast or famine, boom or bust - it's a pattern that too many sales organizations regard as a necessary evil. And that's plain wrong. If you want a long-term career, you need to get off the roller-coaster of inconsistent results. Instead of frantic scrambles to meet quotas, you can create a strong year-round record of closed sales, repeat customers, and increasing referrals, all while you build a growing prospect list.
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Nonstop Sales Boom
- Powerful Strategies to Drive Consistent Growth Year after Year
- Narrateur(s): Colleen Francis, Karen Saltus
- Durée: 8 h et 35 min
- Date de publication: 2014-08-04
- Langue: Anglais
- By following the advice in this book, sales teams have turned around lackluster track records and become the rising stars of their companies. Now it's your turn....
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Prix courant: 38,96$ ou 1 crédit
Prix réduit: 38,96$ ou 1 crédit
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Leading Loyalty
- Cracking the Code to Customer Devotion
- Auteur(s): Sandy Rogers, Lisa Larsen, Leena Rinne, Autres
- Narrateur(s): Lisa Larsen
- Durée: 6 h et 39 min
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In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more - they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters? Leading Loyalty reveals the principles and practices of everyday service heroes....
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Leading Loyalty
- Cracking the Code to Customer Devotion
- Narrateur(s): Lisa Larsen
- Durée: 6 h et 39 min
- Date de publication: 2019-04-16
- Langue: Anglais
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In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Customer Communities
- Engage and Retain Customers to Build the Future of Your Business
- Auteur(s): Nick Mehta, Robin Van Lieshout
- Narrateur(s): Stephen R. Thorne
- Durée: 7 h et 59 min
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Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm. The authors outline the ten foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey.
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Customer Communities
- Engage and Retain Customers to Build the Future of Your Business
- Narrateur(s): Stephen R. Thorne
- Durée: 7 h et 59 min
- Date de publication: 2023-12-26
- Langue: Anglais
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Nick Mehta and Robin Van Lieshout deliver a playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Say What: A Manager's Quick Guide to Dynamic Team Building and Motivation
- Auteur(s): Clair Tarry
- Narrateur(s): Clair Tarry, Fred McCausland
- Durée: 1 h et 11 min
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If I told you this audiobook can teach you how to positively manipulate a situation into your favor by replacing one word, would you be interested? I bet the answer is yes. Through the hidden language of success, this audiobook does just that. Learn the eight common every day words society uses, in most cultures around the world which create argumentative settings, self-defensive reactions and, communication breakdown.
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Excellent guidance with practical applications
- Écrit par Utilisateur anonyme le 2023-07-05
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Say What: A Manager's Quick Guide to Dynamic Team Building and Motivation
- Narrateur(s): Clair Tarry, Fred McCausland
- Durée: 1 h et 11 min
- Date de publication: 2019-04-10
- Langue: Anglais
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If I told you this audiobook can teach you how to positively manipulate a situation into your favor by replacing one word, would you be interested? I bet the answer is yes. Through the hidden language of success, this audiobook does just that....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Service That Rocks
- Create Unforgettable Experiences and Turn Customers into Fans
- Auteur(s): Jim Knight
- Narrateur(s): Jim Knight
- Durée: 2 h et 32 min
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Whether you sell products or services, the only way to stand out is by treating your customers like rock’n’roll royalty—every single time they interact with your company. In Service That Rocks, author, speaker and service expert Jim Knight shows you how to begin by hiring people especially suited to your business, then giving them the training and permission they need to make your brand iconic.
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Service That Rocks
- Create Unforgettable Experiences and Turn Customers into Fans
- Narrateur(s): Jim Knight
- Durée: 2 h et 32 min
- Date de publication: 2023-06-14
- Langue: Anglais
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Whether you sell products or services, the only way to stand out is by treating your customers like rock’n’roll royalty—every single time they interact with your company....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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The Innovative Seller
- Keeping Pace in an AI and Customer-Centric World
- Auteur(s): Jake Dunlap
- Narrateur(s): Danny Hughes
- Durée: 4 h et 30 min
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In The Innovative Seller: Keeping Pace In an AI and Customer-Centric World, veteran sales leader and trainer Jake Dunlap delivers an expert playbook for sales that offers out-of-the-box and creative answers for the problems and questions that salespeople face every day. Fun and motivational, the book walks you through effective strategies for dealing with common challenges, like LinkedIn prospecting, sales transparency, cold calling, and others.
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The Innovative Seller
- Keeping Pace in an AI and Customer-Centric World
- Narrateur(s): Danny Hughes
- Durée: 4 h et 30 min
- Date de publication: 2024-05-07
- Langue: Anglais
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In The Innovative Seller: Keeping Pace In an AI and Customer-Centric World, veteran sales leader and trainer Jake Dunlap delivers an expert playbook for sales that offers out-of-the-box and creative answers for the problems and questions that salespeople face every day.
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Prix courant: 21,00$ ou 1 crédit
Prix réduit: 21,00$ ou 1 crédit
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Proven Methods for Lead Generation & Customer Acquisition in 2020
- Product Marketing | B2C & B2B Lead Generation | Multichannel Marketing | Direct Marketing | Product Management | User Acquisition
- Auteur(s): Dekker Fraser
- Narrateur(s): Richard Egger
- Durée: 1 h et 15 min
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Get new customers quickly, easily, and cheaply. Learn how to generate leads and acquire customers and users with the most cost-effective and modern techniques. Learn from a former college marketing instructor with over 10 years' experience working for companies large, medium, and small, who holds an MBA in marketing from Northwestern University.
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Proven Methods for Lead Generation & Customer Acquisition in 2020
- Product Marketing | B2C & B2B Lead Generation | Multichannel Marketing | Direct Marketing | Product Management | User Acquisition
- Narrateur(s): Richard Egger
- Durée: 1 h et 15 min
- Date de publication: 2020-08-13
- Langue: Anglais
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Get new customers quickly, easily, and cheaply. Learn how to generate leads and acquire customers and users with the most cost-effective and modern techniques....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Supercommunicator
- Explaining the Complicated So Anyone Can Understand
- Auteur(s): Frank J. Pietrucha
- Narrateur(s): Sean Pratt
- Durée: 6 h et 22 min
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In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances. But what they don't grasp is how to tell the world about them. Communicating technical content to nontechnical listeners has fast become a critical 21st-century skill. Explaining what you do and why it's important drives funding, policy decisions, media exposure, public awareness, and customer adoption.
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Supercommunicator
- Explaining the Complicated So Anyone Can Understand
- Narrateur(s): Sean Pratt
- Durée: 6 h et 22 min
- Date de publication: 2014-04-15
- Langue: Anglais
- In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances....
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Prix courant: 31,16$ ou 1 crédit
Prix réduit: 31,16$ ou 1 crédit
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The Referral of a Lifetime
- The Networking Systems that Produces Bottom Line Results…Every Day!
- Auteur(s): Tim Templeton
- Narrateur(s): Michael Mish
- Durée: 3 h et 36 min
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In The Referral of a Lifetime, author Tim Templeton frames a powerful plan for cultivating clients and customers in a fable about businesswoman Susie McCumber, who feels increasingly like a failure. A friend refers her to the mysterious Mr. Highground, who introduces her to four successful people. They show her how they transformed their businesses and their lives by determining how others view them and how they view themselves.
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The Referral of a Lifetime
- The Networking Systems that Produces Bottom Line Results…Every Day!
- Narrateur(s): Michael Mish
- Durée: 3 h et 36 min
- Date de publication: 2010-09-10
- Langue: Anglais
- Tim Templeton frames a powerful plan for cultivating clients and customers in a fable about businesswoman Susie McCumber, who feels increasingly like a failure....
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Prix courant: 22,50$ ou 1 crédit
Prix réduit: 22,50$ ou 1 crédit
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Fanocracy
- Turning Fans into Customers and Customers into Fans
- Auteur(s): Reiko Scott, Tony Robbins - foreword, David Meerman Scott
- Narrateur(s): David Meerman Scott, Reiko Scott, Byron Wagner - foreword
- Durée: 8 h et 26 min
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In this essential audiobook, leading business growth strategist David Meerman Scott and fandom expert Reiko Scott explore the neuroscience of fandom and interview young entrepreneurs, veteran business owners, startup founders, nonprofits, and companies big and small to pinpoint which practices separate organizations that flourish from those stuck in stagnation. They lay out a road map for converting customers’ ardor into buying power, pulling one-of-a-kind examples from a wide range of organizations.
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Awful
- Écrit par Stephanie Kyres le 2020-06-05
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Fanocracy
- Turning Fans into Customers and Customers into Fans
- Narrateur(s): David Meerman Scott, Reiko Scott, Byron Wagner - foreword
- Durée: 8 h et 26 min
- Date de publication: 2020-01-07
- Langue: Anglais
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In this essential audiobook, leading business growth strategist David Meerman Scott and fandom expert Reiko Scott explore the neuroscience of fandom....
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Prix courant: 20,40$ ou 1 crédit
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What the Customer Wants You to Know
- How Everybody Needs to Think Differently about Sales
- Auteur(s): Ram Charan
- Narrateur(s): Dick Hill
- Durée: 4 h et 17 min
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More than ever, these days, the sales process often turns into a war about price: a frustrating, unpleasant war that takes all the fun out of selling. But there's a better way to think about sales, says best-selling author Ram Charan, who is famous for clarifying and simplifying difficult business problems.
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What the Customer Wants You to Know
- How Everybody Needs to Think Differently about Sales
- Narrateur(s): Dick Hill
- Durée: 4 h et 17 min
- Date de publication: 2008-01-04
- Langue: Anglais
- More than ever, these days, the sales process often turns into a war about price. But there's a better way to think about sales....
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Prix courant: 23,14$ ou 1 crédit
Prix réduit: 23,14$ ou 1 crédit
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The Social Media Marketing Master
- Surefire Strategies to Go Viral and Spot Trends So You Can Boost Brand Awareness, Increase Profits, Stay Current and Win Loyal Customers in 30 days
- Auteur(s): Miller Publications
- Narrateur(s): Josh Poore
- Durée: 4 h et 1 min
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Revolutionize your brand's online presence: Master social media marketing and become a viral sensation in 30 days, even if you've struggled with social media engagement before! Many small business owners and marketing professionals find themselves in your shoes, exhausted and frustrated, believing that meaningful online engagement and reliable ROI are elusive, almost mythical, concepts.
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The Social Media Marketing Master
- Surefire Strategies to Go Viral and Spot Trends So You Can Boost Brand Awareness, Increase Profits, Stay Current and Win Loyal Customers in 30 days
- Narrateur(s): Josh Poore
- Durée: 4 h et 1 min
- Date de publication: 2024-01-31
- Langue: Anglais
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Revolutionize your brand's online presence: Master social media marketing and become a viral sensation in 30 days, even if you've struggled with social media engagement before....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Buying Customers
- Revolutionary New Rules for You to Get More Customers with Far Less Money
- Auteur(s): Bradley J. Sugars
- Narrateur(s): Jaime Andrade
- Durée: 5 h et 33 min
- Version intégrale
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Histoire
What if you were guaranteed that every new customer buying from you would spend the next five years buying more products at ever higher price points? Or you were certain every dollar spent on your advertising would return extra dollars to you down the road? Or you could finally look at your marketing efforts as investments, rather than expenses? Now, you can...by following the proven strategies and techniques for buying customers outlined here for the first time by Action COACH Founder and Chairman, Brad Sugars.
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Buying Customers
- Revolutionary New Rules for You to Get More Customers with Far Less Money
- Narrateur(s): Jaime Andrade
- Durée: 5 h et 33 min
- Date de publication: 2013-07-03
- Langue: Anglais
- Buying Customers is the new way of "business unusual".... One that will not only transform your own company, but your entire way of thinking about business forever....
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Prix courant: 25,20$ ou 1 crédit
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Outstanding!
- 47 Ways to Make Your Organization Exceptional
- Auteur(s): John G. Miller
- Narrateur(s): John G. Miller
- Durée: 3 h et 15 min
- Version intégrale
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Au global
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Performance
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Histoire
Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible audiobook John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides listeners with ways to integrate them into their own work.
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Outstanding!
- 47 Ways to Make Your Organization Exceptional
- Narrateur(s): John G. Miller
- Durée: 3 h et 15 min
- Date de publication: 2010-01-05
- Langue: Anglais
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Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 16,32$ ou 1 crédit
Prix réduit: 16,32$ ou 1 crédit
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